Northstar made this supposedly stressful event move an easy one for us. Super professional all the way from the estimate to the actual move. Ilan Dahan came to see us before the move, and explained what is going to happen and gave us ideas and tips. It all worked just like he said! The crew came on time and loaded our entire 5 bedroom house on 2 trucks. Always smiling, always explaining, always double checking that everything is packed and protected properly. The unloading was just as smooth as the loading and in no time we were moved and settled in our new home.

I recently moved, and after examining all the options (one moving company staffed by ex-cons–SCARY, and one moving company staffed by musicians–EVEN SCARIER), we went with Northstar. Overall, I was pretty pleased. On the plus side, they were faster and more efficient than the times I’ve gotten friends to move me. On the downside, I couldn’t pay Northstar in pizza. Additionally, they showed up on time, got the work done, and were generally pleasant guys. They also broke down and reassembled my bed in like 30 seconds flat. Very impressive. However, in reading the reviews, we didn’t get quite the level of service a lot of other people got. For example, everyone else seemed to get a consultation from some Moving Angel named Ron before their move. Ron made no such appearance at our place, yet we paid same rates. There were also two scratches left on a bookcase, but it’s kind of a crappy IKEA bookcase, so I’m not too upset. Overall, the move went well. We got the Yelp discount. We got moved. And we didn’t have to lift a finger. There were just a couple of small things that prevented a five star review.

My husband and I moved a short distance within LA. we had our things mostly packed up, and hired NorthStar to move the furniture and all the heavy boxes of our non-precious items. This is the first time we’ve hired movers to help with a move, since I’m pregnant now and can’t help with the furniture, plus we moved memorial day weekend (on a saturday) and didn’t want to bother our friends. I’m so glad we did. Tony, Alejandro, and Carlos were great! They called around noon-ish to say they’d arrive around 1-1:30. they got here at 1:30 and pulled around to the back alley. They took a look at all the stuff we had packed up, and then started moving. Everything was out in ~1.25 hrs, including things I originally thought I would move myself, they just asked if I wanted this moved too, and I said, sure why not. They wrapped the furniture in plastic wrap, taped boxes that weren’t that secure, bubble-wrapped a glass lamp that I thought I would move but ended up letting them take over. I found the wardrobe boxes to be very useful, and I’m glad they re-use them. In the end they didn’t even charge us for the plastic wrap and tape, which I was expecting them to because there was a list of items and prices for non-reusable stuff, maybe they just didn’t use enough of it to warrant charging us. When we got to the new place they found their way to the back alley on their own and moved everything in very quickly. The box spring for our bed wouldn’t fit up the inside stairwell, but they managed to quickly figure out a safe and quick alternate way up that DIDN’T involve one of them standing out over the balcony and hoisting it over to the 3rd floor balcony (a suggestion that my husband and I mentioned, and they briefly entertained). They were done in 3.5 hrs, and nothing was broken or scratched. They were very careful, not even scuff marks on the newly painted walls. Worth every penny for a friendly, reliable, respectful, efficient, and strong moving crew. I have already recommended them to a friend who is moving in a few months. I would definitely hire them for my next move.

#182 Out of the two experiences I’ve had with moving companies, both were positive. The first time around I moved for work so everything was covered by my employer. I didn’t have to pack, transport, unpack, or pay! This time, I had to foot the bill myself since it wasn’t work-related, )=. Even so, I knew the move would be simple – from a storage unit in West LA to a loft in Downtown – but I had decided that I didn’t want to do it myself or draft friends since it was Memorial Day weekend. PLUS – There’s a 5% discount for mentioning you found NorthStar on yelp! – Everyone I dealt with at NorthStar was customer-oriented. I submitted a request for information on their website and was contacted by phone the next day by Ted – very thorough informing me of their processes. Gil, the estimator, met me at my storage unit and was pretty laid back and friendly. I spoke with Diana and Kat over the phone, who were both very nice. Ricardo and his moving crew were excellent too. – If you meet with an on-site estimator, you receive a “not to exceed price”. The estimator takes inventory of what you need to move and builds the “not to exceed price” off of that. It is to the line item so you can see the detailed breakdown. To give some perspective, my storage unit was estimated at 264 ft^3 and 1848 pounds. My final price was about 15% less than the “not to exceed price”. – The moving crew was fast, efficient, and took care of my belongings. It took the three man crew about one hour to load everything on the truck and about one and a half hours to unload. The thing that held them up the most were the elevators; otherwise, I’m sure it could have been even faster. DELTA – As previous reviewers have mentioned, the moving arrival window is a bit wide and I didn’t get that window (12 to 6pm) until the day before. – I received a call from the dispatch center around noon on my moving day telling me that the movers would arrive at my location between 1 and 2pm. Then, I receive another call around 1pm telling me that the movers would arrive between 3:30 and 4:30pm. The time difference surely made a difference in traffic on a Friday afternoon going east on the 10. That said, the drive didn’t take all that long – much shorter than I anticipated actually. I feel comfortable recommending NorthStar to friends or family, and I will surely seek them out the next time I need to move!

Very professional right from the start, no B.S. no excuses, I submitted an online inquiry, got a response in under an hour, got a courtesy call from Kat (very nice & professional) just to see if I had any questions. I booked a day, got another courtesy call the night before the move. The crew should up ON TIME, very professional, clean and respectful. These guys worked hard! Not a lazy bone in their bodies! They knocked out the job fast. They didn’t scrap or scratch anything! I highly recommend NorthStar, worth every dime!

I had a major move which is a major headache but NorthStar SO great it made it as easy as possible. Ron, one of their reps, came over and estimated everything, took care of all the details and all I had to do was point out what was to go where. NorthStar was also about four to five hours faster than anyone else I’ve ever used. I HIGHLY recommend using them!!!