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I have never had such an easy moving experience. These guys have cured my moveaphobia. I will always chose Northstar for future moves. This team was friendly, positive, and easy to work with.
Residential
The Move was so easy thanks to NorthStar. I couldn’t be happier with it. They were very careful with all my furniture. The place I moved into has hardwood floors, so I needed to cover each piece with pads. They gladly held up each piece of furniture (even the heaviest), as I put pads on underneath. The movers were even willing to help rearrange the place I was moving into to. They were even early for the move and did it with great speed and care. Will definitely be using NorthStar in the future!
This is my second time using Northstar to move. Great guys with great attitudes. Overall a pleasant experience! Ryan, Rodney and Javier G were awesome!
David and his team were very professional, quick and listened very well to all my moving needs! They were on time and called an hour before like they were supposed to. They were super understanding of my whimsical requests that I flipped flopped on from time to time. Overall, I had a great experience with these guys and will definitely be using them again in the future if the need arises.
This was by far the best and smoothest moves I’ve ever had in the past 10 years and I have moved 6 times in that time frame. The customer service is outstanding and called/emailed to confirm the appointment and even followed up with me after the move to ensure that our move went well. The move itself was flawless and the movers were very efficient and friendly. Highly recommend.
Very fast, very nice, very competent movers. They went out of their way to go the extra mile and make sure that everything was handled well. Communication was strong throughout and the movers did an excellent job. I recommend them for your move.
Moving is by far a stressful experience. Ryan, Felix and Oscar C. made my experience quick and easy. Great bunch of guys who got the work done efficiently and effectively. Would use again!
Too easy with these guys. Great communication throughout the whole experience, turned up half an hour into my allocated window, friendly moving team, competitive rate, worked quickly and took care with my stuff. Was only a short move across town but combined with the discount voucher on Yelp, I can’t think of anything bad to say.
We had a good experience with NorthStar. It started with the load-day. Our team leader, Jason, and his crew worked hard and were extremely professional. They packed everything super nicely and handled all our valuables with extreme care. It was as if they were packing their own stuff. They even worked through lunch to get our things loaded so we could be on our way (as we were driving south).
For the delivery, they gave us a window of 1-7 days. We called a couple days afterwards and requested to possibly get it delivered as soon as possible. They were able to accommodate our request and we were very pleased. Cesar, the dispatcher was understanding of our situation and made every effort to deliver early.
The delivery itself was a little challenging. They brought the wrong truck so our stuff was not there. We waited about 2 hours for our truck with our stuff on it. John and his crew worked hard to unload our stuff quickly though. They did it in about 2.5 hours which was great.
Moving Tip – One thing to note when they move boxes or furniture, there is no upside down or right side up – they just move it like a plain box. Therefore, things such as our file cabinet – which we had left our files in were moved around upside down so everything was jumbled. I recommend removing items from things such as dressers, file cabinets, etc. prior to moving.
We also had one piece of furniture missing. Customer service has indicated they are looking into it and will contact me within 24-48 hours. Hopefully they find it. I will update again.
UPDATE – they found our missing furniture and are delivering it to us. Again, customer service at NorthStar is great. Cesar, the dispatcher, called me and arranged for the drop-off of the piece. Will definitely use NorthStar again.
For the delivery, they gave us a window of 1-7 days. We called a couple days afterwards and requested to possibly get it delivered as soon as possible. They were able to accommodate our request and we were very pleased. Cesar, the dispatcher was understanding of our situation and made every effort to deliver early.
The delivery itself was a little challenging. They brought the wrong truck so our stuff was not there. We waited about 2 hours for our truck with our stuff on it. John and his crew worked hard to unload our stuff quickly though. They did it in about 2.5 hours which was great.
Moving Tip – One thing to note when they move boxes or furniture, there is no upside down or right side up – they just move it like a plain box. Therefore, things such as our file cabinet – which we had left our files in were moved around upside down so everything was jumbled. I recommend removing items from things such as dressers, file cabinets, etc. prior to moving.
We also had one piece of furniture missing. Customer service has indicated they are looking into it and will contact me within 24-48 hours. Hopefully they find it. I will update again.
UPDATE – they found our missing furniture and are delivering it to us. Again, customer service at NorthStar is great. Cesar, the dispatcher, called me and arranged for the drop-off of the piece. Will definitely use NorthStar again.
Smooth easy move. Super professional, worked fast and took great care of my fragile items.
I’d recommend them to anyone looking for movers.
They’ll help you pack too!
I’d recommend them to anyone looking for movers.
They’ll help you pack too!