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The company did an excellent job on my move from one part of the valley to another. All my furniture made it safe and sound to my new place. The guys were really friendly and easy to work with. The moving consultants were also easy to work with. I highly recommend them.
Residential
So far we have had a great experience with NorthStar. They have been responsive and quickly came out and gave us a quote. Their customer service has been amazing! We are looking forward to our move with them!
If you are looking for great, affordable movers–stop searching!!!!!! Jose and his team were amazing. They took great care of my things and made the whole process so easy. I’m waiting for my stuff and I’ll check in when that happens, but from someone who is really fussy about her stuff and spent a whole day searching for companies with good ratings that were fairly priced….you can stop now. It’s this company. They do things by weight, which means you can rest assured. Other companies do it by space, and that’s just a huge pain because you never know how much space it’s all going to take up and you have an incentive to pack perfectly. But, because this was by weight, I didn’t worry as much. Also, I’m pretty sure I spent waaayyyyy too much time packing–they came in with blankets and materials and wrapped all my furniture up. It was incredible. I felt super good about it all.
Seriously, guys, don’t be fooled by companies that bad mouth other companies or try to undercut. When I called NorthStar, I had gotten used to, by the end of the day, asking for a lower rate, and the sales associate was just like, “we don’t do that, everything is really standardized for us” (I’m paraphrasing). She was so professional (I felt like I was at Macy’s or something), and didn’t try to sell me anything. I checked their BBB rating (always do that!), and it’s like an A or A+ , then I looked closely at their Yelp ratings, and read a bunch of other stuff. Everything checked out. In the end, I’m paying a really solid rate for my stuff (I think it might end up being 1300-ish), which is lower than what all the other “bargain” companies were selling me…because, again, no gimmicks. They have a weight rate. They weighed my shit, then had an associated price with that weight. Simple. Ah, I love this company! Thank you so much!
EDIT: I wanted to add that I had an issue come up at the delivery. The deliverers were late, but I called the company to let them know. They did some investigations and were really honest about everything. I got some money back (as they had promised). I was really impressed by how straight forward and honest this company was. I believe that you can trust this company. The lateness was the only issue at delivery (it was due to the truck breaking down, which I imagine is rare). Alex and his partner were efficient and wonderful with my things, and I have no other complaints. This is a really great moving company.
Seriously, guys, don’t be fooled by companies that bad mouth other companies or try to undercut. When I called NorthStar, I had gotten used to, by the end of the day, asking for a lower rate, and the sales associate was just like, “we don’t do that, everything is really standardized for us” (I’m paraphrasing). She was so professional (I felt like I was at Macy’s or something), and didn’t try to sell me anything. I checked their BBB rating (always do that!), and it’s like an A or A+ , then I looked closely at their Yelp ratings, and read a bunch of other stuff. Everything checked out. In the end, I’m paying a really solid rate for my stuff (I think it might end up being 1300-ish), which is lower than what all the other “bargain” companies were selling me…because, again, no gimmicks. They have a weight rate. They weighed my shit, then had an associated price with that weight. Simple. Ah, I love this company! Thank you so much!
EDIT: I wanted to add that I had an issue come up at the delivery. The deliverers were late, but I called the company to let them know. They did some investigations and were really honest about everything. I got some money back (as they had promised). I was really impressed by how straight forward and honest this company was. I believe that you can trust this company. The lateness was the only issue at delivery (it was due to the truck breaking down, which I imagine is rare). Alex and his partner were efficient and wonderful with my things, and I have no other complaints. This is a really great moving company.
NorthStar was great!! They were punctual and worked hard to get me set up in my new apartment, three flights up! They were respectful of my belongings and took the time to wrap up each piece and organize my home to my liking. Highly recommended! Thank you, Jorge J., Ruben T., and Abraham L.!
Excellent customer service by Jason, Rogelio, and Adan. They were efficient and treated our stuff with care. Would recommend to anyone!
Having lived in the same house for 40 years, one can imagine how stressful that move could be, but from the moment Ivan G. and his crew Joshua G., Rafael and Jason showed up even a bit earlier than expected the move was smooth sailing. Those men worked their tails off but remained focused and very polite every step of the way. This in spite of the estimator not being as accurate with time as he could have been. The perfect combination of skills on that team got the job done. The team in the office was equally as professional and nice. Would highly recommend this company…
The guys broke everything down and then put it back together. Placed everything where we wanted it and worked fast.
Used them recently for a move. Excellent service. Paid less than expected. Nice guys. Would use again.
It can not be understated how excellent the gentlemen who completed my moving were. They were fast, efficient, handled my items with care and did a wonderful job. Nelson in particular was excellent and extremely professional. Choose this team for your next move!
These guys are amazing very professional team. Fast and efficient and highly recommended. Very happy to choose northstar moving company. They exceeded all of our expectation. Amazing group of guys. Thank you!!!