Residential
The guys that moved me were fantastic! They arrived on time. They were very polite and professional. They immediately started working. My furniture was wrapped without me asking. The were very careful with everything. I had some really heavy items and they never complained. Some of my furniture needed to be disassembled and they did it very quickly. When we got to the new location, again they worked very quickly. All the while being very careful. This was a great moving experience. I would use them again. I am a very happy cust
We had one minor hiccup; a piece of our fridge broke during the move. But after I ordered the replacement part, I called Northstar, and they said they’d send a reimbursement check out for the full amount within 24 hours. I very much appreciated that.
Having had two great experiences with these folks – both with the telephone reps and the movers themselves – I’m happy to reiterate my recommendation for NorthStar.
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These guys are the best. Even my neighbors were impressed by their quality of work (Packin/Loading/ arranging and caring).
We relocated to Dallas from San Diego and the move was extremely easy because of Northstar moving. They delivered within a week.
We started working with Michelle over the phone and she was very nice to explain everything (Yes… we made about 15 phone calls within 2 hours for 15 different types of questions).
Junior and Crew showed up on time and immediately realized that they need another truck. Northstar sent another one within few hours.
Highly experienced, knowledgeable and honest crew. We didn’t have to guide them for anything. They packed everything with proper care and detail attention. 3200 sqft of living space was packed and ready for loading by evening.
Within 4 days, they confirmed for delivery. Again, the delivery crew was excellent.
9,000 lbs of items traveled 1300 miles and only a nightstand was side damaged (Which is minor for a long distance move). One of headboard frame was dislocated but Eric was able to fix it quickly).
The best moving company we used ever.
Moved from downtown to one of the beach cities. Great service. Received a phone call a few days prior verifying my information then got a call when the movers were an hr ourt. Professional and friendly group of guys! Move was easy, seamless, and customer friendly. Definitely recommend anyone who want a friendly, simple, and professional moving experience to try this company. I’ve moved literally over a dozen times in 10 years and these guys were among the best.
Here’s some details. I ordered a full service move for my house, which involved a day of packing and a day to load the truck and move. In the course of that process I worked with two different teams. The packers were ok, but not great. Courteous guys, but their “packing” job resulted in a lot of things that weren’t packed. Some drawers in the kitchen with stuff still in them. Some shelves with stuff still on it, the bed not taken apart, and despite my request for them to clearly label everything, many boxes unlabeled. I was pretty grumpy when I came back from some errands at the end of the day to see what state they’d left things in.
The next morning, the day of the move, another team showed up, and they were rock stars. They fixed everything that the first crew had left undone or done shoddily — labeled everything, packed the remaining items, etc. Then they proceeded to do an utterly fantastic job loading the truck, getting everything over to the new place, and putting everything in the right rooms. Attentive and responsive, always asking to make sure we were having a great experience. Roger and Cory and the crew were totally excellent, and tireless workers.
I will use NorthStar Moving again. Hopefully not for another 10 years, of course. But strongly recommended.
They make a very good team together. The load ended up being more than they expected because of an issue at the office. Was not a problem for them. They still managed to fit everything in the truck. MASTERS AT TETRIS.