Residential
From the very start, I had a bit of a parking issue being on a cable car line and my expectation of a smaller vehicle. The moving truck is very big (easily taking up 3 parking spots) so make sure to have enough loading area for it. I only had 2 spots reserved. Despite the underestimation of size on the part of the booking agent, the team did their very best. After several tries fitting into different size spots, they parked around the corner a block over to load my belongings.
Edgar and the entire team of 4 guys were extremely quick-witted and helped problem solve during a very stressful situation, and to top it all off, had an amazing attitude. Several times they were asked to move by residents, cable car operators, and cars honking incessantly, and luckily they finally secured closer parking. They were patient, hardworking, fast moving, and careful with my things the entire time. I don’t think my move would have happened without them.
I would definitely recommend this team, especially to anyone looking to make their move efficient and as relatively stress-free as possible.
So grateful they came to the rescue!
Logan finished the same job within 8 hours but the distance was 45 miles! I won’t be using anyone else but NorthStar going forward for all our moves. Not only that, they finished it with a smile and a positive vibe through the heat!
To keep this short & meaningful, I’ll just say this..
TOOK 4 HOURS TO LOAD , when previous movers took 6 hours.
For those who want details..
Logan & his team are very professional. Starting with initial phone call with approximate arrival. They came on time, & worked diligently. With such a positive attitude. It’s tough as it is, being on the sidelines while others (albeit hired) are sweating in this heat. Logan & his team didn’t make us feel bad, at all. Absolutely professional. And all our furniture & boxes were handled with care.
We live in a 2b2b apartment, with our share of belongings being a family of four. Thank you, LOGAN & team. Thank you, NORTHSTAR
Gratitude. That is what I feel after a long hard moving day today. Normally, I would wait a day or so before extolling the virtues of a great experience with a business.
Today is an exception. I am so grateful there are people in the world who are professional yet kind, hard working yet patient, serious yet generous. . . . Every person I spoke with and worked with from NorthStar Moving Company were exactly like this.
My dear late friend, Cassandra E., wrote a nice review of NorthStar Moving in November 2016. I kept that in the back of my mind for the next time I needed to move houses.
That time came this month. I requested a moving quote from NorthStar via Yelp, and Alice K. from their Southern California headquarters messaged me back in less than 5 minutes, maybe it was 2 minutes, fast!
Alma Lopez, who works on the Client Loyalty Team under Alice, called me about 10 minutes later to ask about all my move details. She sent a complete proposal about 10 minutes later. It was a good proposal and roughly the same as other moving company rates Yelp sent my inquiry to without my asking (Geez, I wish Yelp wouldn’t do that).
Alma was very courteous with the many questions I had during our several phone conversations. I agreed to their proposal and confirmed my move with NorthStar.
The day before my move (yesterday), Jason Gonzales, the Operations Manager, called to confirm all my details and review the costs for the various extra things I needed; such as moving belongings from 2 separate storage lockers, with one accessible only by elevator, and then picking up more items at another site.
Then, this morning, the day of my move, both Jason and the lead mover, Edgar, called to coordinate my ETA to the storage facility. Edgar and his crew of 3 men were early, waiting, and ready to work.
These young men all had wonderful attitudes, were very friendly, and super hard working. I had a 26′ truck to fill up with some very heavy furniture and Edgar, Isael, Carlos, and Rodolfo efficiently and carefully made that happen.
They did not do a lot of talking between them, because it seemed they each knew exactly what to do and knew the role each was to perform. I was quite impressed with that.
Watching them work made me envision images of Aztec and Mayan warriors . . . strong, proud, and on task.
My move went as well as I had hoped it would. It was emotion free (this time) and made almost effortless for me by Alma, Jason, Edgar, Isael, Carlos, and Rodolfo.
I felt Jason was extraordinarily generous in keeping my costs down even with some of the extras I requested. Thank you, Jason!
And, I can’t thank Edgar and crew enough for their thoughtful interactions with me and literally worrying if I was happy with their work. These young men are honorable and sensitive while getting the job done.
NorthStar Moving Company is a gem of professional coordination, teamwork, and human spirit.
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Feel.
Had three guys move me out of my one bedroom/studio into a three story townhouse. They were incredibly careful and thoughtful with all of our things and worked hard. The new unit had three stories and no elevator, which isn’t a cakewalk, and they had great attitudes the entire time. This is my second time using Northstar and I’d recommend them for anyone moving in the LA area. Great guys and made the process very stress free. They did a good job and I was glad to have them.
This was our 3rd move within the last two years and the first time using movers. We moved from a 2bed, 2 bath in the East Bay (with stairs) to a 2 bed duplex in Sacramento. Our window to start was 8am-10am. I got a call at 7am asking if they could come at 7:30. Absolutely! Cory, Christian, and Coco arrived. They did a walk through first to make sure they knew what we wanted. After that they got right to work. The majority of our items were already boxed and in the garage but we still had many larger items that needed wrapped. They were careful and made sure everything was protected before packing it. We got to Sacramento in record time and they began unpacking after walking through the new place and getting a feel for what we wanted. We had labeled most of the boxes and put labels around the house so it made it very easy for them. They barely stopped moving (except for an occasional water break) despite the ridiculous heat. Cory, Christian, and Coco made the day very easy and stress free. I’d definitely recommend them!!