Dear Ram:
My wife and I would like to thank you and NorthStar Moving for another successful move.
As with our previous experience with your company, we were pleased with your services this time also.
Oren and his team did a very good job of packing and unpacking our goods. Despite the unfortunate incident with a flat tire on their loaded truck, they stayed until 3 AM to complete unloading and placing the furniture and boxes at the new location to our satisfaction.
We appreciated your service and will continue to recommend NorthStar Moving to our friends.
Sincerely,
Ravi V. Patel
Now a days everyone is very quick to complain, but very few are willing to take some time off to make a positive remark about something good, much less to put in writing.
This is just a short note to inform you how happy I was with the excellent service of your company … I mean before the moving was done, during the day of the packaging and the move itself, and all the follow up service that you personally got involved in.
Moving from the West Coast to the West, especially in our case, a residential and a commercial move, all in one, was not an easy task. During the day of the move your employees made this
experience fun and were a great group to watch how they worked.
They were careful, they were cordial, they were constantly volunteering to help in whatever was necessary but above all, they were full of life. Your company clearly does a great job in selecting and training your employees. Mr. Yohai, the manager that was assigned to oversee our move, was special though. He knew how to manage the rest of the crew impeccable well. It was amazing to watch them work and their stimulating spirit was so contagious, that for the first time in my life, I was moving a whole house and my office included, with the sound of music in the background. If you ever need references about your company, please feel free to use this letter or myself as a reference to prove how economical and efficient your company was.
Please receive my gratitude and extend it to all the workers involved in my move. I think it’s important to recognize good work and motivate them to know that occasionally, clients do get out of their way to acknowledge something that is good. But in you case,
you were superb.
Sincerely,
Roberto Mann
Marketing Director
Dear Mr. Katalan,
The purpose of this letter is to congratulate you, your moving company, and the wonderful employees we had the privilege of working with during our recent move from Studio City to Coto de Caza. I have moved all over the United States over a period of 25 years, and your company by far is the most outstanding company I have worked with. I want to take this opportunity to thank you and the individuals listed below for the professional and delightful service we received on the coordination, packing, loading and unloading of our property to our new home. From the beginning when Sammy came to give me an estimate, I know your company was the one I would select. Sammy stayed and completed the appraisal, left me the bid and was quite pleasant during the entire time. This is a procedure I hope continues with your organization. i was quite impressed that I received the bid not only on the same day, but on the spot.
THANK YOU!!!
I am asking you to pass this letter on to your management on the West Coast and on the East Coast. I think all of you deserve recognition for the superb service rendered in our move. I have already passed your name on to several individuals that will move within this year. I hope you will be able to duplicate the superior service to them.
Sincerely,
Sarrah Lee
Just a quick note to say how much I appreciate the service we received from your company recently. Eitan and his crew were very competent and very pleasant to work with. It was an extremely hot day but they worked tirelessly to complete the work necessary to get us into our new offices. Our move went very smoothly thanks to the help of your company. I would recommend your services highly.
Cordially,
Ashley Quinn
I am writing this letter to let you know that you have a group of employees who are absolutely outstanding. Starting with the first person we spoke to who arranged our move, through the men sent to do the actual moving, all we were exemplary. I believe their names are Eric Aldana, Jose, Offik, and one other Israeli man.
Recently my wife and I had occasion to use your moving and storage facilities; moving from two homes, one in Agoura hills, and one other in Granada Hills.
The group of men who packed and delivered our goods were wonderful. They were absolutely professional in the way they handled our possessions, wrapping everything so very carefully that we did not have one item broken.
We had two households filled with many years of belongings which had to be moved to our new home in Carpinteria. Two truckloads of furniture and personal belongings had to be unloaded. The men you sent did it in a minimal amount of time, putting everything exactly where we asked them to, with NO COMPLAINTS. They worked continuously from the time they arrived until the job was done. The only break they took at all was a few minutes which I insisted upon, for them to have a quick lunch. Other than that, they never ceased to work hard and fast.
Both my wife and I were impressed, not only with their ability to do all the things that was necessary to get the move done, but especially with their attitude. Not one complaint; not one gripe; nothing but absolute professionalism.
My wife and I wish to commend those men for the very fine job they did for us.
Although it will probably never happen, should we ever decide to make another move, I promise that your company will be the one getting our business, and this is because of the fine group of men you sent to take care of us.
Thank you very much.
Respectfully yours,
William G. Cross Sr.
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