I am sending this letter to offer my personal appreciations for a moving job well done!
The estimate visit by Ron Cohen was handled with professional care and detail: amazing.
and…..
the actual moving day crew was comprised of “Robert, Cristian and Jonathan”-they were all caring, attention focused on detail and extremely proficient.
These three very hard working gentlemen optimized a perfect move-in experience.
I wanted to reach out and thank you and the crew once again for the move today. I can’t express how impressed and pleased Michelle and I are. Michelle even mentioned she’d be using your company for her personal move coming up. It went as well, maybe even better than, I’d planned. Please thank them all once more for both of us.
I can’t tell you what a pleasure it is to work with such professional and hard-working people.
It is with great pleasure that I provide my recommendation of your organization.
NorthStar had provided me with moving services to relocate my headquarters office of approximately 11,000 SQF, and demonstrated good customer service, professional moving services, alongside courteous team members throughout the process.
I would recommend your organization and services to companies who seek professional moving providers.
With respect,
Amit Y. Kleinberger Chief Executive Officer Menchie’s Global Headquarters
It is my pleasure to jot down a few thoughts about NorthStar Moving. As a European. based moving coordinator contracted by companies of all sizes, I specialize in scheduling large scale moves from all over the world, including Europe and the United States. I’ve seen the good, the bad, and the ugly. This particular job was a U.S. based state to state relocation of a business and its workforce with the potential to get very ugly; it was a move with many moving parts and I needed a five star moving company to handle it.
The job required the full set up of a new office and dozens of individual residential relocations, many involving high level executives in the company who required fast, expert action. Your company met and exceeded the expectations of these business people, getting the whole office moved from California to Texas with the sort of speed and competence one expects from a race car pit crew! The moving team had the new office reconnected, reassembled and ready to recommence business in record time.
Relocation isn’t just about moving items from one place to another. It’s the ability to listen to sometimes complex instructions then implement them seamlessly. It’s the desire to go the extra mile to satisfy even the most meticulous of clients. It’s having the common sense to anticipate obvious problems before they arise and take care of them. The fact that your company embodies all of these characteristics is simply remarkable.
Everyone, from the initial Client Loyalty Team, to the dispatchers who coordinated things on the ground, to the movers themselves understood exactly how a keen attention to detail and a sense of pride in your work could transform the mundane into the magnificent.
Your company understands that relocation isn’t just about transit; it’s about people. When I hire NorthStar Moving, I know that I’m hiring a team who is committed to going the distance, whatever it takes.
In the future, NorthStar Moving will be my first choice for any U.S. based relocation needs.
I would like to thank you and especially the four guys who helped us in our office move from Century City to Glendale on December 29 and 30th. The guys were punctual, polite, courteous and very helpful at all times. They packed up the office with expertise and everything was handled with great care. If any futures move takes place I would certainly use your company again.
My name is Jay Abraham; I am the president of the Abraham group. We’re in
Torrance, California. But I am probably known better not for my business but
for my work, by the way I teach people, how to operate their businesses at the
highest strata of integrity and ethos. I stand for ethics, integrity and
highest and best conduct and respectful conduct to your clientele. When I put
my reputation and my integrity and my international track record on the line
to tell you that you should be using NorthStar Moving, it should tell you, we are
exhilarated, with the treatment we got. We are monumentally impressed with
their professionalism and their people and staff are exquisite, you will be
very very gratified that you chose them. I had the good fortune in my career
to experience world class people, average people, mediocre people and out right
poor performing people. I am sitting in front of a camera today to urge you if
you have a move coming up to deal with only extraordinary people and there is an
extraordinary organization that we used for our move to our office and they are
outright exceptional, in fact, exceptional is probably an understatement and I
am very loath to overstate anything. It’s NorthStar Moving, they are based in the
northern part of Los Angeles, they serve a board base of clientele, they are
exceptional in literally everything they do, except they are not exceptionally
high priced. It’s rather remarkable that they can be world class in their
service, world class in their attention to detail, world class in their
understanding of what it is like to be in a position of moving, whether you
are moving up or down, moving sideways, moving out of the area, and they have
empathy, they have professionalism in a level that I don’t think I have ever
seen before and they have the ability to make your move as painless, as problem
free and as pleasant, and positive as is humanely possible. More importantly, the people
behind it are extraordinary in their commitment to really make the experience
something very very positively memorable. They dedicate enormous amount of
staff, enormous amount of support, enormous amount of pre moving
involvement, making certain that the transition you make from house to a
house, from a house to an apartment, from an apartment to a house, a house to another
part of the country, is the least traumatic and the least stressful it can be.
Something that really impresses me about them and it should impress you
too is that your peers, other men and woman, in similar situation, who have
moved, from all over Los Angeles and have checked out the entire scope of
options, alternatives and providers have nominated them as the ultimate,
they won more awards, more distinctions, and to peer to peer, judgment which
is Yelp, they are runaway, the highest rated, probably more genuine
testimonials, more video endorsement, more lavish praise for everything
except their prices because their prices are omni competitive. They’re not the
premium price provider, but they are the premium provider, in what you want.
Attention, concern, support, respect for you, your situation, your furniture,
your attitude, your children, your dogs, they have service providers that can
take care, everything- they even have dog taken care of, children taken care
of, dinner ready, refrigerator restocked, they are rather incredible people. If
you don’t seriously, not just check them out, but talk to people who used them,
you will be very very sorry, you’ll be sorry because a lot of moves can be traumatic, a lot of
moves can be very frustrating, a lot of movers don’t do what they say, come
when they say, respect you or your property like they say and the end result
is a trauma that lives with you for a long time. I rarely do any kind of
testimonial endorsement for anybody, not paid to do this. The only
motivation behind me doing this is the urge to help make certain that you
make the right decision for yourself, your family, your furniture, your future
and your physiological well being. I couldn’t encourage you enough to favor
NorthStar Moving with your move. It will be the wisest decision you make in
beginning with the new phase of your life. Whether it is here, whether it is
out of town, they are exceptional, they are someone that you can absolutely
trust. What they say they do. Their reputation is unimpeachable and they are
people that you will be very very very comfortable having entrusted your move to. It’s
about all I can say, except, honestly talk to them, invite them to come out
and look at your situation, talk to people who have already been blessed to
chose them, don’t make a decision, based on saving a few dollars, don’t make a
decision based on spending a lot more money. Make the decision on the criteria that
is the wisest, basic purpose of choice: what other like minded people, large and
small, moving up or down on the continuum have had to say they are not lying
, they are not gaming the system, you can’t game the system when you have four or
five hundred video testimonials, you can’t game the system when you have
dozens and dozens of awards. You can’t game the system when the most discriminating and
publicly exposed organization use you as their designated mover. You should
use them too. Thank you.
This communication is intended to describe our brilliant experience with Northstar Moving.
In June, the expected (even if unwelcome) announcement was made that our office space had been sold to new owners. Lucky for them, goodbye ocean-view for us. And then, there was the move itself, to arrange.
As if on cue, Ram Katalan and Northstar Moving made our acquaintance. We had a walk-thru for an estimate to move our approximately 1,500 SF space, with typical office components and accessories: desks, computers, file cabinets, couches, tables, chairs, printers, copiers, faxes, paintings, coffee-maker, mugs, doodads, tchotchkes…it was endless.
And who doesn’t remember packing up their first, small space or office, thinking that setting aside a few boxes and a couple hours “ought-a do it.” AND, your friend with an F-150 owed you a favor. Then, “reality” materialized. Probably several days, dozens of hours and that haunting, self-loathing (for discovering six reams of unused legal paper and a case of coffee stirrers), have left an indelible scar on your psyche.
Such was the frame of mind. Ram was most nonplussed.
“We’ll do that. We’ll do that. We’ll do that,” was his refrain to every gesture towards an unwieldy object or over-stuffed cabinet. And they DID.
The crew came, assessed, packed and moved it all in a day. No muss, no fuss, and best of all, no damage. Just like they said.
All the while, I kept expecting an unwelcome surprise, an unexpected complication – didn’t happen. Having been the veteran of a number of personal and professional moves, I’m qualified to say that Northstar Moving has been the best experience I’ve had.
They moved our tax consulting company last year. It’s not a huge office but we’re also not small company. We have computers and work stations, lots of filing cabinets. It was important for us to know that our mover of choice, will be able to both move the delicate items safely, and that our files will be kept in order. Our first step was doing some research online, reading reviews. The next step was calling a few companies. NorthStar Moving really stood out from the first phone call with their attentiveness, knowledge and real care for our needs. The estimator they sent, Ben, was also very impressive. We felt he took the time to look at our office, listen, and figure out what will work best. Their crew was efficient and respectful, and did a fantastic job. We figured it’s time to return the favor for the reviews & recommendations we read online that helped us, and pitch in our own thumbs up for NorthStar Moving!!
Great moving company!
Was looking for a company to move the office from LA to AZ. They came in and packed everything in a matter of 5 hours or so. They took apart the desks and wrapped each section and labeled the boxes also.
Good customer service, always had an answer anytime I needed them.
Recommended if you are on a budget but don’t have the time to package everything.
Only took them 3 days to move everything from LA to AZ. Very happy with the service.
I just wanted to reach out to you to let you know how much your patience and kindness meant to our team and me during our recent move to Los Angeles. Coordinating an office wide Move for 6 employees, while 800 miles away in a different city, is no easy feat. Having your calm presence on the phone every time I had to call and make yet ANOTHER change to our order was incredible. I can only send you this email gift in gratitude for all of your hard work and thoughtfulness, but I hope you enjoy it.
My recommendation to your bosses and supervisors is that you definitely deserve a huge congratulations and bonus for your work on our job. Thanks so much John, best of luck in 2011 and if we ever need to move anything in the L.A. area ever again, we will definitely be using NorthStar.
Sincerely, Alexis P. Wong Operations Assistance Flixter, Inc.