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Shout out to Alex (estimator), Juan, Elias, and Jose (movers) who were tremendously helpful with my recent cross-country move. They were all so nice, professional, efficient and trustworthy. It was the first time ever I literally sat back and truly trusted the team to do a great job. The delivery window for the truck to arrive cross-country even got moved up by a week and the company kept me informed at every step. I would not hesitate to recommend NorthStar – truly an exceptional service!
Long Distance Move
Thank you, NorthStar for moving us from California to Wisconsin! I’m so impressed that I had to write a stellar review. To highlight, they are:
– on Time. Good communications.
– took their time to pack right! I bought insurance for TV and monitors after hearing some scary stories from other people, but our LG OLED TV and all the monitors were unharmed. One of the guys unpacking said, “they packed as if you were moving to another planet.”
– meticulous documentation. They wrote every item and put a numbered sticker on each packed item that I was able to check them off when receiving them. Every one of them arrived in perfect condition.
– affordable. I got a quote 4-5times higher than from NS by some other company. I worried about the quality of the service because the NS estimate was comparable to PODs, but I believe it was a definitely better experience than PODs. These guys packed and assembled all the furniture for us. This is so great!
Thank you! Thank you!
I most certainly recommend NorthStar Moving!!
I found NorthStar on Yelp when looking for a moving company that could store my items and then move them from SF to Jersey City when I was ready. John and his team came to my apartment in SF to pick up my things, take apart my bed and wrap up a few larger items. John was so organized and detail oriented – the team treated my items with care and made sure everything was packed and wrapped properly. When I was ready to move to Jersey City 6 months later, I first worked with Lotem on a quote and then Edgar who arranged moving my items out of storage and loaded into a truck. Edgar is amazing to work with – he put up with all my questions and follow ups and was always extremely responsive and friendly. He kept me updated on the delivery date. The day of the delivery in Jersey City, Vladimir and his team were amazing. The were prompt and finished everything in 1.5 hours! Vladimir was so friendly – the team took great care of all my belongings and everything was delivered in the same condition as when they were picked up by John and his team in SF. Moving is stressful and moving across the country is extremely stressful! I’m so happy that I picked NorthStar. I highly recommend them!
I moved from Northern California to Austin and had amazing service from this company !!!!
First they zoom called with me to get the initial estimate communication was perfect when I had more items packed I let them know and we adjusted the estimate …day of pick up items were moved so fast wrapped amazingly great group of hardworking men that picked up . Upon delivery 2 weeks later (due to holidays ) I had another amazing group of hardworking men move items into the house unpack furniture and set it up. The process was stress free ! I will never move myself again ! I will always have North Star handle it !
A+ on every part of the service they provided !
I maybe spend 600 more in having them move it for me than a uhaul but that’s not even estimating the back pain moving things up and down stairs, gas prices for the uhaul or driving a uhaul I am not use to driving so for us it was worth every penny !
Excellent company , I highly recommend them , organized , great customer service . Did a great job moving our stuff from LA to Chicago
If you are looking for someone to move your stuff interstate these are the guys!
Really professional service and on time delivery. We shipped from CA to TX and everything arrived safe and secure!!
OUTSTANDING overall experience.
This is the second time in 12 years that I used Northstar.
Both times the experience has exceeded expectations.
Ron Cohen did a FaceTime review of our home before providing a reasonable quote.
A solid crew showed up and packed the entire house in a few hours onto a truck. No drama, no hassles, no damage, no haggling.
All our property got delivered to AZ a few days later and unloaded by a different crewe that was just as meticulous, caring, and professional. I literally could not have handled by stuff more carefully or respectfully than these guys. I was so impressed.
Thank you for taking so much of the stress and worry out of this huge life changing event. Like I have in the past, I will always recommend NorthStar to friends and family.
While trying to find an affordable long distance mover from So-Cal to Seattle, I stumbled upon Northstar. I had received quotes from other companies, but the Northstar team was prompt about following up and communicating what next steps were at all times; which is why I went with them.
I moved during Covid, which was stressful, but the team has adapted wonderfully to keeping the process safe, but accurate. I started with a virtual walk through of my apartment, listing all my furniture and then getting a detailed quote. I locked in a date, and the moving team arrived on time, with PPE and extra packing supplies. I had packed everything myself, but when the team identified items that needed more packaging or padding, they went out their way to make sure all of my items were protected.
My things arrived two weeks later at my new location; the only thing that had broken during the move was a coffee cup (that I didn’t pack very well). All in all I was very pleased with the price, the service and choosing North Star to handle my move. I’d recommend them to anyone looking for a reliable long distance mover that will charge them a fair price for their services.
I used NorthStar moving for my recent move from CA to NYC. I had very positive experiences with the cost estimator and all the customer service folks. A crew of 5 people came to pick up my stuff in CA, and everyone was professional, thorough, and careful. My possessions made it to NY in 10 days, which was amazing. However, the team (of only 2 people!) that dropped off my stuff was highly unprofessional – they refused to wear masks, damaged some of my plastic bins and an expensive bookshelf while unloading the van, and picked fights with my new neighbors for no reason.
When I provided this feedback to NorthStar, the COO personally called me back to discuss my situation. She was extremely empathetic and genuinely wanted to hear details of my negative interaction with the NY crew. She immediately provided a small refund on my move, and said she will use my feedback for future improvements.
Given NorthStar’s commitment to make things right, I highly recommend their services to others!
True professionals. I can’t say enough good things about NorthStar Moving. They were on time, on budget, and on point. We did an interstate move of a 1bd/1ba + piano. Anyone moving can attest to the headache that surprises (be it time or money) add to the already complicated process. THERE WERE NO SURPRISES. NorthStar gave an accurate quote based off of a video inventory walk through. They were in touch several days before pick up to confirm timing and logistics and gave enough notice for a seamless drop off. The movers themselves were careful but quick. They even expertly boxed up my 400+lb upright piano to provide further protection during the move. Everything arrived in perfect condition. I would recommend this company to any of my neighbors and wish they were headquartered at our new location so that I can use them in future moves.