Communicative, efficient, and reliable movers for my move from SF to NYC. Took about 2 weeks for my stuff to arrive. Friendly staff throughout, from the video call quote to the final move in.
Long Distance Move
I had such a wonderful experience with this company. I was under a lot of stress moving my godmother across the country all while I was remote in another state and everything went so smooth. But most of all the driver Rafael and his team in Florida went above an beyond for us. We made last minute changes and decisions and they were so accommodating. My godmother felt happy and safe at her new residence/facility with hugs from Rafael! They even made her bed up for her. I’m so grateful for them and the ease they provided during a stressful time where I couldn’t physically be there to oversee everything. Thank you so much Rafael, Eran, Yonah, Bruce, and Jason!!!
You’re the best!
this company is fantastic!!! i moved from los angeles to new york in spring 2022, and from my first phone call to northstar to the unpacking of my last box in brooklyn, i knew i was in good hands and that they’re really, really good at this. moving can be such a traumatic, stressful and scary experience, and they made it shockingly easy. they delivered white-glove service to this white-knuckled customer. i know that sounds corny. it’s also true.
alex (thank you!) inventoried the contents of my house in a thorough video call and was patient and attentive through several followup calls and emails in which i kept adjusting that inventory and changing my mind about what i wanted to keep and what i wanted to throw out. alex and kristi (thank you!) talked me through my insurance options. on moving day, four men showed up exactly on time and took about four hours to pack up the entire contents of my house (i literally didn’t touch a box) and sort out and tag everything that was going to brooklyn and everything that was to be disposed (i was still changing/updating my mind as they worked). they were efficient, careful and just plain nice. really!
they gave me a three-week window for the actual delivery on the other side of the country, and delivered everything (actually, another company does the delivery, though northstar makes all the arrangements) on day one of that window. nothing was harmed. nothing was out of place.
a million thanks to everyone at northstar (i also dealt with julie, valery and emily) for removing 99 percent of the stress from a stressful life event, and making it, weirdly, almost fun. five stars, easy.
This was the first time we used a moving service. We moved from Los Angeles to Illinois. We had read through reviews seen all the horror stories, about companies ripping people off, breaking furniture and personal item, stealing while in the house, holding belongings hostage for more money and delivery address. Well to say the least we were very nervous and apprehensive going into this! But, we hit the jackpot with Northstar, from our first contact with the receptionist to the virtual quote, to my hundreds of questions to the local movers to the very end at delivery everyone was great and eager to help. No games everything was up front and honest. No changes in cost, or dates. Or times. The local movers were awesome very clean respectful and carful, same as on delivery end. Everything made it,and everything arrived in perfect condition except one small mirror broke. I can not recommend these guys enough such a great job, and amazing customer service.
Northstar is the best their crew we’re on time and professional. johan,Ennque, Danny and Alejandro were great thank you!
I don’t post a lot of reviews, but I had such an amazing experience with Northstar that I had to leave a review.
They helped to pack and move my belongings from Los Angeles to New Jersey and they were professional, efficient, communicative, and speedy! They wrapped everything with extreme care. I was in contact with 3 different Northstar reps who helped me step-by-step through everything. They gave me frequent updates about the cross-country status and although the delivery date could’ve been as long as a month, they arrived in 1 week, which was incredible.
Northstar helped take so much stress off of a cross-country move and I had no problem relying on them. I hope I never have to move across the country again but if I was, I would totally choose Northstar again!
NorthStar made our move from Los Angeles to Las Vegas so easy. The movers were professional and efficient. They gave us a 2-3 day delivery window but they showed up next day! They took their time and packed all valuables securely. At arrival, they brought EVERYTHING into their appropriate rooms in the new house and set up all furniture and TVs! Jairo, Agustin, and Eliazar are so wonderful, very kind and thoughtful and went out of their way to make sure we were having a good experience. Everything arrived on time, in good condition, and the best part, NorthStar doesn’t consolidate so the truck they loaded is the truck that showed up next day! Beyond the movers, everyone in the office is so lovely to work with including the moving coordinator and 3rd party insurance representative. They make everything easy. We would highly recommend NorthStar to anyone doing a California move!!
This is the greatest moving company. Expected all kinds of problems since I was moving out of state. They were punctual, kept us up on everything that was going on with phone calls and texts. Arrived with delivery the day after the initial move. We expected 3 to 4 days. Nothing broken, nothing lost. And really the nicest guys. Willing to help with anything and everything. Thanks to Sam for organizing the whole move. Professional all the way. Really couldn’t ask for better service. Would use them again in a heartbeat.
Northstar has moved us 5 times now and twice this year. It wasn’t a great situation and the move out of Texas was booked quickly with ease thanks to Anton. One Thursday, after a scary night with Wil Co sheriff in our driveway all night, I had never been more excited to see a Northstar moving truck IN MY LIFE. Out jump CJ and David and immediately all my worries we’re gone. They were very professional, understanding, protective and an incredible team. Usually we have 3-4 guys for our moves…. CJ and David had us packed up and ready to hit the road by the time we had to pick our daughter up from school. They were so incredibly hard working and quick! They put some of the other crews we’ve had in CA to shame. CJ and David are a dynamic duo who come from diverse backgrounds but are all around amazing men and the exact kind of ones you can trust with your belongings. David called me ahead of time to let me know our stuff would be arriving at our final destination sooner than later, collected final payment and squared us away. Myself, My husband, pups and daughter really lucked out with this team. They gave us the reassurance we needed that we were going to be ok and our stuff was packed without a chance of breakage. They took note of specific things that meant a lot to us – my husbands Budweiser neon from his dad, grandads flag from his coffin, sentimental baby items etc. By the time our house was packed and ready to go we felt our belongings were in great hands. Thank you so much David and CJ for everything. Words cannot even begin to do your hard work & love for your occupation justice. Northstar, thank you for sending us the best crew we could have asked for. We will be a long time customer and love y’all like family.
I used Northstar Moving from San Jose to Las Vegas. I found them extremely professional. I would like give a big shout out to Alex, Julie, Jason, Sal, and Edgar for always responding to all my questions in a timely manner. Even the guys who came to pick up the stuff did an outstanding job packing (Sorry, for not getting their name). Overall I was very happy with their services and strongly recommend them. They delivered everything on time.