Excellent customer service, communication, packing, and handling of my items while moving from California to Texas. Quick turnaround, value, and friendly movers. I recommend and would use them again!
Long Distance Move
Northstar Moving did an outstanding job moving my stuff from California to Texas. Everything was packaged with care at pickup and delivered safe and sound. The guys were all very professional and nice, and they communicated well with status updates during the move. They also had a quick turnaround time. I would definitely use them again and recommend to anyone needing a long distance move.
These guys were so friendly, efficient and organized. All moving labels were printed with my name on it so they could keep my stuff together for my out of state move from LA to Seattle. Nothing was broken, nothing was missing when it arrived at the destination, and everything arrived as it should. I would use them again.
I never write review but felt compelled based on my experience with Northstar. I moved 3.5 years ago to the Bay Area and had a terrible experience with a moving company so I was very cautious when selecting a mover to oversee our move back to Texas.
I have to say NorthStar Moving Company exceeded all of my expectations. Their level of customer-service and attention to detail is unmatched in the industry – costs were incredibly transparent, their movers attention to detail in packing your personal belongings was unparalleled and our things were treated with the upmost care, and boxes arrived even earlier than anticipated. Moving in general is stressful, but a cross country move is difficult, and NorthStar went above and beyond to make sure we felt taken care of.
I cannot say better things about this moving company – would recommend 10/10 to anyone moving locally or across the country. Their staff, specifically, Wendy was a pleasure to work with and made our experience an overall joy! Thank you Northstar!!!
Communicative, efficient, and reliable movers for my move from SF to NYC. Took about 2 weeks for my stuff to arrive. Friendly staff throughout, from the video call quote to the final move in.
I had such a wonderful experience with this company. I was under a lot of stress moving my godmother across the country all while I was remote in another state and everything went so smooth. But most of all the driver Rafael and his team in Florida went above an beyond for us. We made last minute changes and decisions and they were so accommodating. My godmother felt happy and safe at her new residence/facility with hugs from Rafael! They even made her bed up for her. I’m so grateful for them and the ease they provided during a stressful time where I couldn’t physically be there to oversee everything. Thank you so much Rafael, Eran, Yonah, Bruce, and Jason!!!
You’re the best!
this company is fantastic!!! i moved from los angeles to new york in spring 2022, and from my first phone call to northstar to the unpacking of my last box in brooklyn, i knew i was in good hands and that they’re really, really good at this. moving can be such a traumatic, stressful and scary experience, and they made it shockingly easy. they delivered white-glove service to this white-knuckled customer. i know that sounds corny. it’s also true.
alex (thank you!) inventoried the contents of my house in a thorough video call and was patient and attentive through several followup calls and emails in which i kept adjusting that inventory and changing my mind about what i wanted to keep and what i wanted to throw out. alex and kristi (thank you!) talked me through my insurance options. on moving day, four men showed up exactly on time and took about four hours to pack up the entire contents of my house (i literally didn’t touch a box) and sort out and tag everything that was going to brooklyn and everything that was to be disposed (i was still changing/updating my mind as they worked). they were efficient, careful and just plain nice. really!
they gave me a three-week window for the actual delivery on the other side of the country, and delivered everything (actually, another company does the delivery, though northstar makes all the arrangements) on day one of that window. nothing was harmed. nothing was out of place.
a million thanks to everyone at northstar (i also dealt with julie, valery and emily) for removing 99 percent of the stress from a stressful life event, and making it, weirdly, almost fun. five stars, easy.
This was the first time we used a moving service. We moved from Los Angeles to Illinois. We had read through reviews seen all the horror stories, about companies ripping people off, breaking furniture and personal item, stealing while in the house, holding belongings hostage for more money and delivery address. Well to say the least we were very nervous and apprehensive going into this! But, we hit the jackpot with Northstar, from our first contact with the receptionist to the virtual quote, to my hundreds of questions to the local movers to the very end at delivery everyone was great and eager to help. No games everything was up front and honest. No changes in cost, or dates. Or times. The local movers were awesome very clean respectful and carful, same as on delivery end. Everything made it,and everything arrived in perfect condition except one small mirror broke. I can not recommend these guys enough such a great job, and amazing customer service.
Northstar is the best their crew we’re on time and professional. johan,Ennque, Danny and Alejandro were great thank you!
I don’t post a lot of reviews, but I had such an amazing experience with Northstar that I had to leave a review.
They helped to pack and move my belongings from Los Angeles to New Jersey and they were professional, efficient, communicative, and speedy! They wrapped everything with extreme care. I was in contact with 3 different Northstar reps who helped me step-by-step through everything. They gave me frequent updates about the cross-country status and although the delivery date could’ve been as long as a month, they arrived in 1 week, which was incredible.
Northstar helped take so much stress off of a cross-country move and I had no problem relying on them. I hope I never have to move across the country again but if I was, I would totally choose Northstar again!