Long Distance Move
I had a relatively recent nightmare with a moving company ran by a bunch of scumbags, so I was wisely cautious about hiring a small business moving company. When I submitted my request for a bid, NorthStar was one of the first companies to reply to my request.
I vetted them along with other companies and their customer representative went out of her way to understand my needs. I was perfectly upfront about my need to stay on my tight budget and prior to my move they worked with me to estimate the weight of my items as accurately as possible prior to my move.
Once the movers arrived, they were friendly, professional, fast, and courteous. They quickly called me to inform me of the final weight of my items, confirming that my move would be within budget.
I was also pleasantly surprised by how quickly my items arrived, they told me it could be up to 10 business days, but my items arrived in 5.
A great example of what a moving company should be like, I highly recommend them!
This is a glowing review of NorthStar, but before I sing their praises, I must tell you about the ordeal I went through finding them. Several weeks ago I needed a moving company so I visited moving.com (big mistake)~ as immediately I was inundated with 20 or more movers who were all underbidding and slamming the competition. When I arranged for several of these movers to visit my home for a confirming price quote all of a sudden their bids doubled! A classic “bait and switch” tactic.
Finding NorthStar was a dream come true. Tori Fowler not only was patient in handling my inquiry, but she never once put down her competition; That in itself was a refreshing difference! I checked out NorthStar on this BBB site and also protectyourmove.org. and it is important to note that they were the ONLY moving company with a perfect record. I thought to myself, this is too good to be true, but when Ran and his crew arrived to begin moving the furniture I knew our possessions were in good hands.
Ran and his crew were professional and packed everything carefully. Three days later our things arrived in perfect condition in Arizona. Save yourself alot of time and hassle, just choose NorthStar and your next move will be a dream come true!