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Moving is a pain, trust me. But North star really helped us at every step. I moved from LA to Charlotte,NC. There were other movers who would move for cheaper price but North star was worth every penny infact more. It was Peaceful and simple. Customer support was great. The way Kat Alexander and Gil Ben Haroch helped us, it was pretty impressive. As this was my first move, I was tensed and nervous, but these two guys helped us so much. Thanks Guys, you rock.
Long Distance Move
Thanks for everything!
I used NorthStar moving when I was moving for Los Angeles to Austin. I needed a full service mover who would also provide storage until I find a place in Austin. I shortlisted a few moving companies that I found on the internet and requested them for a quote. I chose NorthStar because they agreed to come to my house and do a proper estimate and also because had great reviews on Yelp. Moving itself is a taxing activity and choosing a moving company isn’t a piece of cake either. If you just want to take my word then you can definitely entrust Northstar with the job of moving your belongings
The manager at Northstar came to my house for the estimation. He was on time and the estimate given was on the higher side. We set a date and time for the move. Two days prior to the moving date I had to reschedule and move the date ahead by a day. The people at Northstar were very accommodating and they obliged. On the day of the move the movers arrived on time. The movers handled all our furniture and boxes very professionally. The worked with care and in a timely manner. None of the items were damaged in the process. The day after this I received a call from Northstar with the final moving charge and this amount was about 300$ less than the estimate.
Once I reached Austin and a place, about 10 days after moving, I informed Northstar with the destination address. I was told the items would arrive in 5-7 days. However, they arrived in 4 days. A day prior to the arrival I was informed of the time of arrival. The items arrived on time. The moving assembled the furniture as required and it did not take them long. None of the items were damaged except for one my mountain bikes had a bent spoke, but I wouldn’t care too much about it.
Overall I am very happy with the way the move was handled and would highly recommend using them.
The manager at Northstar came to my house for the estimation. He was on time and the estimate given was on the higher side. We set a date and time for the move. Two days prior to the moving date I had to reschedule and move the date ahead by a day. The people at Northstar were very accommodating and they obliged. On the day of the move the movers arrived on time. The movers handled all our furniture and boxes very professionally. The worked with care and in a timely manner. None of the items were damaged in the process. The day after this I received a call from Northstar with the final moving charge and this amount was about 300$ less than the estimate.
Once I reached Austin and a place, about 10 days after moving, I informed Northstar with the destination address. I was told the items would arrive in 5-7 days. However, they arrived in 4 days. A day prior to the arrival I was informed of the time of arrival. The items arrived on time. The moving assembled the furniture as required and it did not take them long. None of the items were damaged except for one my mountain bikes had a bent spoke, but I wouldn’t care too much about it.
Overall I am very happy with the way the move was handled and would highly recommend using them.
NorthStar just completed a move for us and it was an excellent experience. My daughter was moving across the country to go to grad school, so she took an apartment full of furniture (sofa, bedroom set, desk, bookcases, dining room), plus over 40 boxes (kitchen stuff, books, cleaning supplies, food staples, appliances and framed artwork).
It was a substantial move and I approached it with more than a little anxiety. I did research on moving companies and found that the reported problems were frightening (damage, shipments held hostage, etc.). I put the move out to bid and found NorthStar was not the lowest but was very competitive and had by far the best reviews and recommendations, and as I worked with them, I saw that they earned their excellent reviews, from start to finish. Here’s our experience:
Estimated Cost: They gave me an estimate, based on the inventory I provided them, with easy to understand calculation of their pricing. Everything is based on weight, not the number of boxes or the amount of time it takes to load or unload, which was different from the local moves I’d done in the past. This meant that the cost was very reasonable, even for a 3,000 mile move. Samantha was our rep and she was very helpful in explaining everything, so no surprises.
Pick-Up: Erik, Melvin and two others (apologies for not getting the names) did an amazing job of wrapping furniture and loading everything and were extremely friendly and helpful. I was a careful packer but had them pack a lamp in their special boxes and was glad I did. I also purchased a dozen blankets in advance, which saved some money and they used all of them plus a few of theirs. The cost for their packing materials was less than I could get on my own. They did a careful inventory and then gave me an updated estimate.
Actual Cost: After the shipment was picked up, it was weighed, item by item, to get an actual cost. We ended up shipping significantly more than originally anticipated (not uncommon) our revised bid reflected that. Our final cost was actually less than the revised bid. Happy surprise.
Move Updates: We signed a contract based on an actual pick-up date and a window for delivery. I was nervous not knowing the actual delivery date, but Illyas, our dispatcher, provided ongoing updates and we were able to plan accordingly. We got preliminary schedule after the shipment was weighed, along the route, 24 hours in advance and 1 hour in advance. We were so grateful they got everything there within the delivery window, before my daughter started classes.
Delivery: The two people who delivered could not have been nicer. They placed furniture, assembling the bedroom set, attaching the mirror to the dresser, etc., and placed the TV and printer where they needed to go, which would have been hard for my daughter to do on her own. All boxes marked fragile were in perfect shape. Boxes not marked fragile were treated a little more roughly, but everything arrived in good shape and all boxes were intact.
Follow-Up: Both the day of delivery and after having a chance to unpack, NorthStar called to make sure everything was fine. We found a damaged lamp shade and they were great about compensating us for that (Ram was especially helpful). They have a form they emailed us and it was easy. Given the move (2,500 pounds over 3,000 miles), I was delighted that this was the only problem and they resolved it beautifully.
I wholeheartedly recommend NorthStar. It’s scary to move long distance and they made it as easy as possible.
I recommend that you check out the California PUC and Better Business Bureau for reports on movers. Here are those URL’s:
California PUC: https://delaps1.cpuc.ca.…
Better Business Bureau: http://bbb.org
It was a substantial move and I approached it with more than a little anxiety. I did research on moving companies and found that the reported problems were frightening (damage, shipments held hostage, etc.). I put the move out to bid and found NorthStar was not the lowest but was very competitive and had by far the best reviews and recommendations, and as I worked with them, I saw that they earned their excellent reviews, from start to finish. Here’s our experience:
Estimated Cost: They gave me an estimate, based on the inventory I provided them, with easy to understand calculation of their pricing. Everything is based on weight, not the number of boxes or the amount of time it takes to load or unload, which was different from the local moves I’d done in the past. This meant that the cost was very reasonable, even for a 3,000 mile move. Samantha was our rep and she was very helpful in explaining everything, so no surprises.
Pick-Up: Erik, Melvin and two others (apologies for not getting the names) did an amazing job of wrapping furniture and loading everything and were extremely friendly and helpful. I was a careful packer but had them pack a lamp in their special boxes and was glad I did. I also purchased a dozen blankets in advance, which saved some money and they used all of them plus a few of theirs. The cost for their packing materials was less than I could get on my own. They did a careful inventory and then gave me an updated estimate.
Actual Cost: After the shipment was picked up, it was weighed, item by item, to get an actual cost. We ended up shipping significantly more than originally anticipated (not uncommon) our revised bid reflected that. Our final cost was actually less than the revised bid. Happy surprise.
Move Updates: We signed a contract based on an actual pick-up date and a window for delivery. I was nervous not knowing the actual delivery date, but Illyas, our dispatcher, provided ongoing updates and we were able to plan accordingly. We got preliminary schedule after the shipment was weighed, along the route, 24 hours in advance and 1 hour in advance. We were so grateful they got everything there within the delivery window, before my daughter started classes.
Delivery: The two people who delivered could not have been nicer. They placed furniture, assembling the bedroom set, attaching the mirror to the dresser, etc., and placed the TV and printer where they needed to go, which would have been hard for my daughter to do on her own. All boxes marked fragile were in perfect shape. Boxes not marked fragile were treated a little more roughly, but everything arrived in good shape and all boxes were intact.
Follow-Up: Both the day of delivery and after having a chance to unpack, NorthStar called to make sure everything was fine. We found a damaged lamp shade and they were great about compensating us for that (Ram was especially helpful). They have a form they emailed us and it was easy. Given the move (2,500 pounds over 3,000 miles), I was delighted that this was the only problem and they resolved it beautifully.
I wholeheartedly recommend NorthStar. It’s scary to move long distance and they made it as easy as possible.
I recommend that you check out the California PUC and Better Business Bureau for reports on movers. Here are those URL’s:
California PUC: https://delaps1.cpuc.ca.…
Better Business Bureau: http://bbb.org
This place is great! Long story short, excellent customer service paired with very reasonable prices. That’s a hard combo to find.
I moved from San Francisco to Chicago a few weeks ago and was very nervous about my stuff arriving late and paying too much. Wendy at Northstar helped put together my quote and eased my nerves. It also helped that the company has such great reviews on Yelp. I had only a 4-day window for delivery when I would be in Chicago to intercept the movers and Northstar made it happen. I packed most stuff myself, but they wrapped the furniture and did a great job. The movers were extremely professional and fast. They arrived late at pick-up, but that’s okay because they gave me a discount.
As the delivery got closer, I was told unexpectedly that I would incur a hefty find from my new condo building if the movers arrived on the weekend. So, I called Northstar in a panic and again they made it happen. The delivery was right on time, when I requested, extremely quick and very professional again.
I’m very impressed with this company and highly recommend them to others!
I moved from San Francisco to Chicago a few weeks ago and was very nervous about my stuff arriving late and paying too much. Wendy at Northstar helped put together my quote and eased my nerves. It also helped that the company has such great reviews on Yelp. I had only a 4-day window for delivery when I would be in Chicago to intercept the movers and Northstar made it happen. I packed most stuff myself, but they wrapped the furniture and did a great job. The movers were extremely professional and fast. They arrived late at pick-up, but that’s okay because they gave me a discount.
As the delivery got closer, I was told unexpectedly that I would incur a hefty find from my new condo building if the movers arrived on the weekend. So, I called Northstar in a panic and again they made it happen. The delivery was right on time, when I requested, extremely quick and very professional again.
I’m very impressed with this company and highly recommend them to others!
Just completed a move from LA to Atlanta. The crews were terrific at both sites: efficient, careful and fast. I especially appreciated the communication from the Operations staff who made a yeoman’s effort to get my delivery early. I highly recommend!
NorthStar recently moved me from L.A. to NW Indiana in the middle of winter. Eric and his crew in California and Haji and his crew in Indiana were fantastic — on time, under budget and no lost items. The folks on the phone (props to Tori) were also top-notch. They scheduled my move and walked me through all the steps with minimum hassle, and then kept me posted as things progressed. Overall, this is a great outfit that delivers a highly professional service with a personal touch, and at a very reasonable price. I wouldn’t hesitate to recommend NorthStar to my friends.
After reading reviews on this website for movers, I was thinking maybe I needed to drive myself to California and bring it to Ga. Northstar was great!!!! I cannot say enough, they were attentive to our belongings , our needs, our budget. We were not able to meet them in Ca, so our uncle met them and he was equally impressed. Thank you for taking great care of our stuff, being here on time, and being courteous. If we ever move again, we have your number. Big Kudos To Assi, Tom and Adam. Awesome work ethic and believe me I find that truly hard to find these days. The estimate remained the same no extras!!!!!
I’ve moved from NY to LA or LA to NY four times in the last six years. This year I did it again and for the first time used Northstar. By far my best experience. Ron the estimator got my weight correct within 50 pounds the day he came to give me a price. The guys that packed up the house were fantastic and fast, as were the unload guys on the other end. And the dispatch and office people were all super friendly and responsive. That doesn’t mean there weren’t a few small problems here and there, but these things come up all the time when you are moving across country, and every single time Northstar’s people went out of their way to make it right. I never felt like they were trying to give me the runaround or jack the price up. I highly recommend them.
We recently moved from Southern California to Northern Oregon, and used Northstar moving after doing tons of research. We’ve never used a professional mover before, and after hearing all the horror stories from everyone and their mother, we decided to give Northstar a chance based on their staggering number of positive reviews.
I won’t go too far into specifics, but needless to say, I’m so happy we decided to go with Northstar. The experience was just fantastic. There was no drama, so surprises, and the professionalism was second to none.
Wendy at the main office was so helpful and completely willing to answer any and all of my myriad of questions. Angel and his team in LA were fast, efficient, and curteous. And Walt and his guy up in Oregon made the drive in three days, and unloaded everything within two hours. They even negotiated some rather sharp turns with the 18-wheeler in our new parking lot with total ease.
And aside from some minor bumps and bruises, our stuff arrived intact, and nothing was lost. Only two small things broke, but they are unimportant, and totally my fault based on how I packed them. So no harm done.
So thanks Northstar, you really made an incredibly stressful situation so much easier to handle. When you don’t have to worry about your stuff getting lost or broken, being held hostage, or if/when it’ll show up, you can really focus on the important things during a move. I’m recommending Northstar to everyone that I know back in LA, and if you’re reading this review, I hope you’ll give them a chance.