Another great find, thanks to Yelp!

As I was preparing for my cross country move from Los Angeles to New York, I was stressing out about what moving company to use to haul all the contents of my 1 bedroom apartment.  After all, I had heard so many horror stories about how people were quoted one price, and ended up paying like 3 times as much after the move.  Then I came across NorthStar Moving on Yelp, and decided to agree to do the consultation after reading all the positive reviews to get myself an estimate. 

I informed them from the beginning that although I needed the pick up on March 30th, I wasn’t going to fly to NY until April 5th, and so I couldn’t receive the delivery until after the 5th.  They were completely accommodating, and pushed back my delivery window to be between April 6-12.  Furthermore, I didn’t have a destination address in NY when my stuff was picked up, but they didn’t make a big deal out of it at all.  They just asked that I either email it to them or let the driver know when they call me a day before the delivery what the address is.  2 thumbs up for customer service already.

So it turns out there are 2 ways they can charge you for a long distance move…by weight (which they determine after they already pack your stuff and take it to their facility), or by a flat fee system they have that includes an estimated weight and a service fee.  After getting my estimate for the flat fee system, I opted to get charged by weight, because I figured that it would ultimately cost me less.  I was right.  How did I find this out?  I literally weighed every single box/furniture I owned by either putting it on my bathroom scale, or by carrying it on the bathroom scale and deducting my weight from it.  

I did this, not because I’m OCD and have too much time on my hands, but because people try to take advantage of me and overcharge me everywhere I go.  I have gotten into countless shouting matches with cab drivers who try to long haul me everywhere from LA to NY to Vegas.  They must think, “Hmmm, asian girl probably has no sense of directions…after all, have you seen how they drive??” and try to always take the long way and charge me more.  So for this move, I wanted to be cautious and be extremely aware of what ballpark figure to expect when they weighed my stuff.  Turned out I had nothing to worry about, because the final weight was in the range of what I expected it to be.

On the day of the move, 4 people came, and literally from the minute they walked in the door, they were on top of it.  They wasted no time, with each person getting right to work on their respective duties.  I never knew furniture could get disassembled, wrapped in blankets, and taped up so fast.  After we went over the inventory inside my apartment, they proceeded to load up the moving van.  The movers were in and out of my apartment in 90 minutes flat.  CRAZY FAST!!

Not only were they super quick when picking up from my apartment in LA, but they were just as great when they delivered the stuff in NY.  I ended up putting my stuff in a storage unit, and even the guy working at the storage was like, “Wow, I have to admit, these guys work so fast…they’re good.”  I’m sure the guys at the storage facility come across plenty of movers, and for them to be impressed, it goes to show how great the guys at NorthStar Moving were.

Everyone I came across at NorthStar Moving were super friendly, efficient, accommodating, and just overall awesome guys who make you feel comfortable with something as stressful as a move.  I would absolutely use them again if I move, and would recommend them to anyone looking to do a long distance move.

Another great find, thanks to Yelp! As I was preparing for my cross country move from Los Angeles to New York, I was stressing out about what moving company to use to haul all the contents of my 1 bedroom apartment. After all, I had heard so many horror stories about how people were quoted one price, and ended up paying like 3 times as much after the move. Then I came across NorthStar Moving on Yelp, and decided to agree to do the consultation after reading all the positive reviews to get myself an estimate. I informed them from the beginning that although I needed the pick up on March 30th, I wasn’t going to fly to NY until April 5th, and so I couldn’t receive the delivery until after the 5th. They were completely accommodating, and pushed back my delivery window to be between April 6-12. Furthermore, I didn’t have a destination address in NY when my stuff was picked up, but they didn’t make a big deal out of it at all. They just asked that I either email it to them or let the driver know when they call me a day before the delivery what the address is. 2 thumbs up for customer service already. So it turns out there are 2 ways they can charge you for a long distance move…by weight (which they determine after they already pack your stuff and take it to their facility), or by a flat fee system they have that includes an estimated weight and a service fee. After getting my estimate for the flat fee system, I opted to get charged by weight, because I figured that it would ultimately cost me less. I was right. How did I find this out? I literally weighed every single box/furniture I owned by either putting it on my bathroom scale, or by carrying it on the bathroom scale and deducting my weight from it. I did this, not because I’m OCD and have too much time on my hands, but because people try to take advantage of me and overcharge me everywhere I go. I have gotten into countless shouting matches with cab drivers who try to long haul me everywhere from LA to NY to Vegas. They must think, “Hmmm, asian girl probably has no sense of directions…after all, have you seen how they drive??” and try to always take the long way and charge me more. So for this move, I wanted to be cautious and be extremely aware of what ballpark figure to expect when they weighed my stuff. Turned out I had nothing to worry about, because the final weight was in the range of what I expected it to be. On the day of the move, 4 people came, and literally from the minute they walked in the door, they were on top of it. They wasted no time, with each person getting right to work on their respective duties. I never knew furniture could get disassembled, wrapped in blankets, and taped up so fast. After we went over the inventory inside my apartment, they proceeded to load up the moving van. The movers were in and out of my apartment in 90 minutes flat. CRAZY FAST!! Not only were they super quick when picking up from my apartment in LA, but they were just as great when they delivered the stuff in NY. I ended up putting my stuff in a storage unit, and even the guy working at the storage was like, “Wow, I have to admit, these guys work so fast…they’re good.” I’m sure the guys at the storage facility come across plenty of movers, and for them to be impressed, it goes to show how great the guys at NorthStar Moving were. Everyone I came across at NorthStar Moving were super friendly, efficient, accommodating, and just overall awesome guys who make you feel comfortable with something as stressful as a move. I would absolutely use them again if I move, and would recommend them to anyone looking to do a long distance move.

I used NorthStar for my recent move from LA to Boston and I am very happy and satisfied with their service. The move was well-organized, the estimate was accurate and the delivery was on time with all things intact. NorthStar also kept me informed about the status of the move throughout. I would highly recommend them to anyone considering a move.

I was so impressed by Ron Cohen and the rest of the employees I dealt with at NorthStar. They made my move from Southern California to San Antonio so much easier than I could have imagined. I’ve used other moving companies before I found NorthStar. From now on, it is the only company I will use to move. I’ve even recommended it to friends who are planning their moves. Great job!!

I wanted to both commend and recommend NorthStar Moving Co for the outstanding job they did with my move on Mar 5th, 2011. I have made several residence moves in the past, not always with good results but Northstar exceeded my expectation. The positive experience started with the return call from their account rep, Kat, who was very professional and asked all the right questions. The quoted price was very fair and, as it turned out, an incredible deal. The moving team was very professional and focused on making sure that my possessions and property were well protected. They even had to carry furniture and appliances up a double flight of stairs and never hit the walls or banisters. Even when they finished, there was no damage at all. I would highly recommend them for any move contemplated and will use them again in the future.

I’ve moved a lot in my life and have certainly seen my share of moving companies. NorthStar is my favorite so far. They were so quick, easy and helpful. I’m not the easiest of customers since I wanted some stuff to go to east, some to stay on the west coast, and some to be wrapped very delicately. They even worked with me over the phone without me there with my stuff and went over the pieces. The delivery was just as easy as the pickup. The price was great too, nothing like I ever paid in New York City when I moved cross town. They were great! Wouldn’t even think of calling another company in the future.

There are so many horror stories out there, so I was a bit nervous about sending my stuff across country. I did some research and decided to go with North Star. Ron Cohen came to my apartment to give me a quote and he worked with me over the proceeding couple of weeks to alter the price as I omitted and added various items. He was extremely helpful and always prompt in getting back to me. Everyone I worked with was great and my stuff arrived without a hitch.

I normally don’t post reviews online, but I HAD to for NorthStar after my move from California to Michigan. From the very beginning these guys were helpful. An associate (Ron) came to my apartment to give me an estimate on the cost and we set everything up that very day. The night before my scheduled pick up, NorthStar called to confirm my time window along with the amount due that day – which I thought was great of them. My pick-up time window was 8-10am and I had a crew of 3 guys there at 8:00 on the dot. PERFECT. The guys were very nice and had everything securely boxed up within 1 1/2 hours. The delivery experience was just as great. The driver called me 5 days before my drop-off day to make sure I had his number and reassured me I could call him with ANY questions and let me know he would update me on his whereabouts prior to the drop-off day. He kept his word. Two days before he called to give me my time window and the next day he called to remind me of the time. My delivery window 8-10am and he was there right at 8:00. He had everything unpacked within 1 1/2 hours – exact same as the pick-up. Moving across country (and in general) is really, really stressful but this company took a HUGE weight off my shoulders. I felt 100% comfortable with leaving all of my personal belongings while they drove it across country and I would recommend them to ANYBODY. PS: Don’t forget to mention that you found them on Yelp – they stick to their discount promise!

I was recommended by a friend to work with Gil. He was so professional and so honest. He always responded to my inquiries quickly and was such a great help! He was able to help me save a lot money becuse he gave me such great packing tips! I moved from LA to Texas and all of my belongings arrived safely and in a timely manner. I would HIGHLY recommend anyone who is moving to work with Gil. He is great and the movers were so professional, helpful and friendly. Everyone at Northstar has a positive and professional attitude. I would definitely use them again!