All I can say is AWESOME!! I had to cancel a reservation with another company because they screwed up and couldn’t supply a truck. I called these guys and they were able to schedule me for the following Monday! We had a video conference and I showed them the items to be moved including my family’s 80 year old piano.
They showed up on time, were very careful with the piano and delivered it to my home in Oregon in a week!
Great company, great communicators, fair pricing.
Long Distance Move
I asked these two guys if I could take a picture of them before they left. I told them I wanted to review their performance on Yelp. But not only about their performance but their unforgettable sweet demeanor after discovering I live on the third floor and there’s no elevator.
You see, these smiling faces work for NorthStar Moving Company, and we all know the employees are the one that makes the company.
David and his coworker/friend could have rushed up 38 stairs to quickly unload my things because they were heavy, but nope, they took their time coming upstairs to make sure nothing got damaged. Now mind you, they could have rushed because the NorthStar guys in San Jose, Ca, wrapped my things so securely nothing could have gotten broken. And David, here in Texas, encouraged me to count my boxes as they brought them inside my place to make sure all my things had made it!
Another great thing about Northstar is, it only took 7 days for my things to arrive, the pick-up was Monday from California, and the delivery date was Sunday in Houston, Texas.
I have to give so much praise to Lorena, I booked this move in March, but it wasn’t going to be until May. She stayed in contact with me every step of the way. I was giving stuff away in those two months, and Lorena would change my quote without any problem.
Another thing Lorena did, she gave me information about a reliable car service to have my car transported to Texas, and that was quick too. My car was picked up on Friday from California and delivered on Tuesday in Houston!
I will always use NorthStar, and I do have another big move coming again.
Great company. Very smooth move. Very professional. Would recommend. Moved Bay Area to Austin.
I used NorthStar Movers for my cross country move (CA to NY), and they were helpful and thorough from start to end. They were the more affordable option I found, and they are not a broker. The video tour with Ron was super easy, and all my questions were answered quickly when I emailed them. Everything arrived in one piece. I mean everything. Not a since scratch or dent. I’ve recommended them to several people already. With all the moving horror stories out there, I’m grateful I found this company 🙂
Pedro and his team were amazing. We have moved 3 times and Pedro has been there every time! Very careful, consistent, courteous, and helpful in taking things in and out. We would use them again and again! thank you Pedro!
We just moved from San Francisco to Austin and we really like NorthStar Service. This staff members for our pickup took really good care of our furniture. During the delivery, the company were giving us a lot of updates about the delivery day. That was so nice also. They were very fast, so we recommend them and, in the future, if you need to choose a moving company we are going to use them again.
We hired NorthStar movers this past January because we saw they had a lot of amazing reviews and they gave us the most reasonable quote moving from Northern CA to Southern CA.
We got our quote virtually through a video call and we got to show how many items we had. We ended up adding more boxes than we originally anticipated last minute and they did not charge us extra.
The group that picked up our items (4 guys) were quick and wrapped our items with extreme care! I’ve never seen so much bubble wrap and plastic being used to wrap everything and I felt at ease when the items were taken.
The guys that delivered our items (Lias and Jose) were SO incredibly friendly and fun to speak with. They were extra careful bringing our items into our home. Extremely genuine people and they were such a happy bunch. If we could get the chance to hire them directly we would!
Overall the speed, price, and care for our items was top notch and we would not hesitate to use them again.
The TL;DR: we hired NorthStar for a cross-country move + storage and they were exceptionally responsive and professional across the board. I 100% recommend them. The folks don’t mess around!
I investigated 4 other full service movers for our Austin-to-NC move and no one came close in customer service or price — and that’s just during the sales call. When the move day came, the whole team rolled in with infectious good spirits and did a fantastic job wrapping our furniture and packing the truck. Though our goods were loaded into a truck, then into storage, and then into another truck again — and we were nervous about that — nothing was lost or damaged. My expectations were that *something* would go wrong. And all that happened was that some terrible weather pushed our delivery date 1 day past our window. Thank you to Lotem, David, Deven (& team), Alejandra, Hong, and the folks who delivered our goods in NC and hauled them waaaay up the steps to our new home.
Outstanding professionalism and customer service. My move experienced some unexpected challenges, and I fully expected to have to deal with these myself since many moving companies will leave you out in the cold after you pay. However, NorthStar went absolutely above and beyond to assist me and ensure I had a positive experience long after my last check to them cleared. If you are seeking a fast and efficient mover that operates with integrity, your search is over.
I’ve moved twice now with NorthStar and had amazing experiences both times. They’re reliable, they’re always friendly when we talk on the phone, and they take care when handling my things. Plus, the price is right. Everything you want in a moving company.