I moved recently from San Jose, CA  to Dallas,TX. I am really happy with the service I got , from the quote estimation( Thanks to Jimmy Cardenas), pick up to the delivery. I was amazed with the guys that did the pick up . They packed all our furniture carefully, the guys were really nice. you can see they  know what they are doing. Special thanks to Numar or Nimar (I hope I wrote his name correctly) and his 2 guys. It took them 3 hours to pack our 1 bedroom apartment because they had to pack all the furniture, 2 TVs, etc in blankets and wrap sheets.Great Job. 

The delivery took only one hour. Amazing. Everything arrived in the same piece as we had it. It took exactly one week to get our stuff. We sent the truck on Wed and the delivery was on next Tue. 

I strongly recommend this company. I feel kind  of  lucky that I picked this company , reading all terrible reviews for other companies.  Now I am thinking after I saw how the guys work , I should have asked them to pack all my small stuff as well like dishes , glasses, clothes etc. instead packing them myself. 

Cheers

This is my 4th move with NorthStar and they deserve 5 stars for every move! Gadi is amazing! He took care of us like it was his own move. He is very easy to work with, informative and accommodating. Moving quotes are quick and accurate. The moving crews were always on time, efficient and careful Plus, they were hard working and personable. All in all, NorthStar made the packing and moving experience painless. I would highly recommend NorthStar Moving, they are the best!

I would recommend NorthStar to my own parents. That’s how great they were with a $3,100 one bedroom apartment move across the country. Our stuff traveled more than 2,700 miles and not one item was broken, severely damaged, or lost. Amazing! My NorthStar experience first began with a phone call with Ted. I had some basic questions and he was friendly and helpful. A few days later, Ilan D. came to our apartment with his laptop handy and made a quick assessment/inventory list of our belongings. He was calm, friendly, helpful and not pushy at all. Ilan seemed like a nice typical dad (in his early forties?) We had other companies also come out to do an in-house estimate, which I highly recommend. The guy from a company that contracts with North American was a bit annoying and pushy, so we are glad we went with NorthStar instead. Ilan immediately emailed us a flat rate/not-to-exceed estimate which we accepted and signed a few days later. We painstakingly packed and labeled our items (everything except furniture) ourselves. I had my own secret labeling system. NorthStar sent three, young, nice, respectful, and thin men to us for the pick up. The guys were surprisingly strong and were extremely careful about disassembling our furniture. They took our heavy boxes and furniture down our treacherous stairs to their truck without incident. One kindly asked us if he could play music from his phone, which we all appreciated. It helped break the silence. We had cold bottled water, juices, and some energy/cereal bars for them. They took our belongings to their storage facility in Chatsworth since we didn’t know the exact address of our new place yet. Finally, when we picked a new place I called NorthStar to give them the address. He recommended I email the info to their general email address. Unfortunately, the email was never read or the guy never entered it into their system. When I called a couple days later, they had no idea we were ready for pickup. But the second guy, Adam D., worked really hard to get the delivery going. 9th – Called NorthStar and emailed them that we were ready for delivery 13th – Called NorthStar for a delivery update and they had no idea we were ready for delivery 13th – Adam D. emailed me back and said our belongings would be delivered sometime between the 13th & 25th (13 day window) 27th – Actual delivery day. 18 days after I initially called. 14 days after my second call. Pretty good considering our building only allows moving in/out M-F during business hours. Delivery was fine. It was three young (Russian?) guys who worked fast. I feel like the delivery guys had an easier time because they don’t have to be as careful putting together the furniture as the guys who take it apart. The guys who take it apart upon pick up have to spend a lot of time wrapping the furniture pieces and not lose little screws and bolts. Our total move cost was approximately $3,100. It was approximately $400 over the original estimate because we used a few extra weeks of storage beyond the first free month ($130+), elevator at the destination ($50 ish), two “long carry” charges ($150 ish), and an additional 3% charge for using a credit card to pay. Tips for moving: Have several companies do an in-house estimate. Buy moving insurance. http://Moveinsure.com was easy. Glad nothing happened to our stuff, but if it had caught on fire we would’ve been okay. Devastated, but okay. Finish your packing before the movers arrive. They told me that we would be surprised by how many people aren’t finished packing their stuff when they arrive to take it away. It took me much longer than I thought. If you’re doing a self pack like we did, make your own labeling system and keep a list of all the boxes and their contents handy upon pick up and delivery. Check off boxes/furniture items as they arrive at your new place. That way when the delivery guys are done, you can say, “Thanks, we have all our stuff” fairly quickly. Have cold water bottles, gatorade, packaged snacks, etc. ready for the movers. It doesn’t cost much and they usually appreciate the gesture. Tip. I don’t know how much the moving guys get paid, but a tip is usually appreciated by the guys. Actually, no matter how much they get paid they are working really hard to move your lazy ass’ heavy ass belongings. Call the company several times leading up to the pick up date. Confirm that they are coming. Call and email NorthStar several times about the delivery and get updates from them. I called to notify them that we were ready for delivery, but the guy who answered did not actually enter it into their computer system. Several days later, I called and they had no idea I was ready for delivery. Don’t hesitate to call them! Review your moving company on yelp, google, transportreviews, etc. 🙂

NorthStar was referred to me by a friend. I moved up to San Jose this week from LA. Ilan was our estimator and he was on time and thorough. Even after bothering him numerous times about re-vising my estimate, he would gladly and promptly take care of the revision. The movers were very professional. I am really happy with the price and service.

Definitely a great company to work with for a commonly stressful task. Alice, Ilan, Adam, Sam and Wendy were all great customer service providers, and the movers at my origin in California were fast and professional. They wrapped everything up very tightly, and you could tell that they were experienced. Things were not quite as smooth on delivery, including one lost item, but the staff worked to quickly compensate me above and beyond what was required. I used a Yelp deal as well and found the cost for an out-of-state move to be significantly less than other competitors. They also ship every day and could provide me with an exact pick-up day, which is also rare.

I did a TON of research before making my move from San Francisco to Florida and I am very happy with the service NorthStar provided.

I was only moving about 1 bedroom’s worth of stuff and didn’t want to break the bank on this move. The “big” companies gave me quotes around $3600, which was more than my stuff was worth! The sketchy companies that give you quotes from the internet (DON’T USE THEM) gave me quotes under $1000. NorthStar quoted me around 2,500 and the offered me a flat-rate quote (I could have done one based off of weight if I wanted).

My estimator, JC, was friendly but very honest. Example — At one point, he told me that one item I wanted to move was not worth it — he explained that it would cost a lot, because it was heavy AND it was the kind of thing that breaks in cross-country moves. He didn’t have to say this, and his company would have made extra money if we’d tried to move the item.

JC stuck with me for the entire pre-moving process. I asked him about a million annoying questions and pestered him endlessly. I even changed my inventory multiple times at the last minute. In hindsight, I was probably a pain in the ass to deal with. Still, every request was responded to promptly and accurately. 

On move-out day, the crew of guys arrived (Augustine and the two Joses) and got right to work. My apartment had a CRAZY-NARROW stairwell, and the guys managed to get my large and awkward furniture out without messing up the building’s paint job. They packed and wrapped all of my furniture really well and we very courteous and professional. 

I had asked the guys at NorthStar to hold my belongings in storage for about 20 days before sending them out so that I’d have time to find an apartment. They agreed and gave me a 10 day delivery window (the way these guys move your stuff cheaply is to pack it into a huge 18-wheeler with other people’s moves — so the truck doesn’t leave until it’s full…hence the window). 

The only bump in the process came with the delivery of the items. I was under the impression that I’d get a call one week prior to delivery. Once the middle of the window rolled around, I called in to the company and found out that I would actually only get a ONE DAY warning before my stuff arrived. This was less than ideal. The next day, before my new apartment was ready, I got a call from the truck driver saying he was ready to deliver THAT EVENING. Luckily, he was very nice and was able to hold off for two days and I had enough time to get everything ready.

The truck that arrived was from a moving company that NorthStar had contracted with to complete the transportation of my stuff. I have heard that sometimes this is where problems pop up, but I had no such issues. The guys were able to back the HUGE truck into a really tight spot and then very quickly and carefully unloaded everything.

Overall, I had a very good experience and would not hesitate to use NorthStar if I’m ever moving within Northern California again.

I used NorthStar to move from LA to Colorado and everything was great from start to finish. The estimator, Ilan, gave me a comprehensive overview of the process and the pricing and scheduled my move. On the day of the move, the movers loaded up my apartment in record time, and did a great job wrapping up and packaging all the little stuff I hadn’t managed to get into a box. Everything showed up in Colorado in great shape and the movers happily carried it up three flights of stairs on one of the hottest day of the year. Thanks to NorthStar for making things as painless and convenient as possible!

These guys (and gals) are the real deal. They are more expensive, but in retrospect the difference was well worth it.

Moving from Los Angeles to Austin, I had originally arranged to work w/ a more “budget”-oriented moving company. The salesman was perfectly friendly, but after sending my deposit, the very next conversation I had was with an unpleasant, almost hostile dispatcher who seemed to be working out of her Santa Monica apartments. There were various other sketchy warning signs that I won’t bother to recount. I ended up canceling my “non-refundable” deposit by revoking the payment through Visa.

I was set to move the next day, so I called Northstar in a panic. Ted Tindall was extremely helpful yet consummately professional, and he found a way to accommodate us (not to say they can always do next-day moves, but at least he didn’t turn me down on policy grounds).

Moving crews on both ends were very professional. Various odd-shaped and large items were packed with no problem. It’s been a month since the move, and nothing has turned up missing or broken to my knowledge (we’re probably 90% unpacked).

I wouldn’t hesitate to recommend Northstar or use them again. It is NOT worth risking dealing with sketchy/unprofessional movers to save a few hundred dollars–and that’s assuming that it would’ve even saved money. (Final cost of Northstar was consistent with their estimates, whereas other companies were clearly low-balling on price in preparation for sticking you in the back end.)

First time I’ve ever used a moving company. I’m grateful I found these guys. What could have been a horror story was smooth sailing. Cheers to Northstar for being excellent at what they do.