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Gret service from a professional, courteous team..Diego, Julio and Tovia who had to drlive the large truck up a narrow dead end, load and then back down again. They were fast and efficient and I would not hesitate to recommend. This job involved bringing items to theisr Hayward storage facility
for moving later cross country.
Long Distance Move
As a senior citizen, the thought of moving from L.A. to Iowa was daunting. I’m too old to move myself and I soon found myself deluged with people wanting to give me quotes. Fearing being low balled, I looked up long distance movers on Angie’s list and found NorthStar movers. My call to their
office resulted in Ron Cohen coming to my apartment to evaluate what I planned to move and to give me a quote. I was soon relieved to be dealing with Ron and Northstar. He is very pleasant and professional. He also made some helpful suggestions in response to my questions. (As it happened,
several days later, a new tenant used NorthStar to move into my building and she was very pleased with their service). Ron even made a second trip to help fine tune the amount of furniture and boxes I had decided to take. Bottom Line: I am so pleased with his service that I would recommend Ron
Cohen and NorthStar to anyone contemplating moving, local or long distance.
Working with NorthStar was great; they made a stressful cross-country move as easy as possible. Everyone I dealt with during the whole moving
process was always completely professional, and extremely helpful. The office staff kept me informed and updated with emails and phone calls
during every step of the process, and when I called with questions they were always able to give me thorough answers without any delay. They
were also very accommodating to the delivery rules of my new apartment building: since we cannot move in on weekends, the delivery window
for my things was extended by a few days.
On the day of my pick-up, the movers arrived almost immediately at the start of my appointment window and did a very thorough job wrapping each
piece of furniture. I was given an itemized list of my belongings, each piece was tagged with a specific number. Dropping off my things was just as easy, we checked off each piece on the list as they brought it into my new apartment.There were only two points I wasn’t completely satisfied with – first, the original day for my drop-off had to be rescheduled after their delivery truck
broke down, however it took most of the day for them to come to that point. I appreciate that they still wanted to try to bring my things on the original
day, but in the end I just spent the day at home waiting while they tried to fix the truck. It might have been better to just reschedule earlier on. Second,
there was some slight damage done to a TV stand during shipping – the corner was cracked. However, the staff made it very easy to file a claim for
the insurance included in my moving contract, and I received a settlement that will help cover the cost of a new stand.
Overall, I was extremely happy with NorthStar’s service, and highly recommend them.
I wish I could give this company in general – and Hector Juarez and Simon Dervishian in particular – 10 stars because they deserve it.
I moved cross country from Los Angeles to Chicago, and NorthStar was responsive, caring and professional every step of the way. I have nothing but
praise for everyone I dealt with, from estimator Alan Nudel, to the crew that picked up, wrapped and loaded my stuff in LA, to coordinator Mor and her
supervisor Jesus who handled the scheduling so my truck arrived on the exact day I need it, to the two gentlemen who pulled up in the 18-wheeler,
the aforementioned driver Hector and his partner Simon, to unload my life’s belongings in Chi-Town.
A note about Hector and Simon: I have never seen movers work so hard and so fast (they actually ran back-and-forth between the truck and my condo!) and with such grace and good humor in all my moves throughout all my life.
Hector and Simon bring a real passion to their job that I believe reflects the general culture of this wonderful company from the top on down. But what I really loved, was these two guys never stopped smiling, even when forced to find a creative solution to getting my back-breaking beast of a leather sofa into my new home without using the too-narrow stairs. Think levitation – that’s all I’m saying.
To sum up: I give NorthStar Movers 10 stars.
I have used Northstar Movers 2x for a long distance move from SoCal to Minneapolis. Both times, they did a phenomenal job from start to finish. They send someone to your home to assess the move and provide a quote. On the day of the move, they were prompt, courteous, efficient and friendly.
For the cross country move, they call to alert you when your belongings are leaving the state, and provide great communication along the way so you know when to expect delivery. All in all I had a great experience with Northstar Movers and would definitely use them again. Highly recommended!
Moving sucks, but Northstar made it as fantastic of an experience as it could be. We moved from San Francisco to NYC and from the beginning Northstar was
friendly, communicative, prompt, considerate of our things and all in all amazing. We moved 5100 lbs of stuff, a lot of it easy to scratch, break and destroy Ikea
furniture. Not one thing arrived broken or even blemished. Seriously! Further, EVERYTHING came. We had tons of individual, non-boxed items that I thought for
sure would get lost. Nope. Every single thing, from guitars to individual ski poles arrived. Also, both the guys who picked up our stuff and the guys who dropped
our stuff off were awesome. Hard workers, fast and considerate.
Northstar even work with our travel schedule to ensure that our items would be delivered after we arrived from a lengthy road trip. Although the delivery window
they quoted was long (we were thinking it would arrive late Feb), it showed up Feb 12, ten days before we thought it would.
Last summer my parents made the move from NYC to San Francisco and used North American Van Lines. HORRIBLE. Never communicated with them, took a
month to get the stuff, destroyed expensive furniture and the guys who did the delivery were jerks.
Needless to say, we were nervous for this move after their experience, but I could not recommend NorthStar more.
I am really impressed with Northstar and their professionalism! Gil came to my home and gave me a quote (reasonable and professional) and Gil always answered my never ending emails quickly. The 3 movers -Mark, Hector and Andres were AMAZING! they were on time, saved me a HUGE headache of packing (moving is already stressful enough). They were really wonderful. I would highly recommend this team of professionals for any move! Thank you.
After reading my review, a general manager called and asked how she could remedy my minor disappointments. My opinion of this company went from high to “through the roof.” I recommend this moving company very highly.
I’ve used Northstar twice – once for a local move in Los Angeles, and then to move from LA to Austin, TX. They were awesome both times. The reviews here are so glowing that I dug around online, trying to see if they were paying for good reviews or something, but they really are just that great!
My local move was quick and easy. They had my stuff on the truck in less than an hour, and unloaded it almost as quickly. My cross-country move took longer, because they have to wrap everything in plastic. The movers warned me about things that might not make it (like a very wobbly bookshelf), but they packed everything so well that nothing broke!
The really long delivery window is the biggest pain about moving cross-country, but Northstar’s wasn’t too bad. Mine was 10 days long, they kept me very well updated, and my stuff made it in 7 days. I would definitely recommend these guys for your next move!
My local move was quick and easy. They had my stuff on the truck in less than an hour, and unloaded it almost as quickly. My cross-country move took longer, because they have to wrap everything in plastic. The movers warned me about things that might not make it (like a very wobbly bookshelf), but they packed everything so well that nothing broke!
The really long delivery window is the biggest pain about moving cross-country, but Northstar’s wasn’t too bad. Mine was 10 days long, they kept me very well updated, and my stuff made it in 7 days. I would definitely recommend these guys for your next move!
NorthStar Moving Company made our recent move to Dallas, TX a stress-free process! From the initial consultation with Alan, who walked us through every detail of the move and was always happy to change our estimate if needed, to the arrival of our goods 10 days later and the wonderful help Jessie and his crew provided, I cannot recommend NorthStar Moving Company enough.
There was no bait and switch with these guys – the final amount was the amount quoted and all of my goods came in the same condition as we had left them. Highly recommended for both short and long-distance moves! Thanks Alan and Jessie for all of your help!