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I used Northstar in April for a move from San Jose to Texas and was a bit worried because most of their great reviews were for local or in-California moves, and they weren’t able to send someone to my house to provide an estimate until 6 days before the move date. But, I went with them because they gave me a great price quote, and they were fantastic! Angelo led my move team and he was so courteous, friendly, and helpful, it was clear that keeping the customer happy was his #1 priority. Cesar was my driver, kept me updated throughout the drive to Texas, and worked really hard as part of the smaller 2-man moving team that unpacked the truck in Texas. I was very impressed!
Long Distance Move
Great job all around. These guys killed it on our move from Chicago to LA, both in price and execution. It was a stressful time, but Northstar did everything they could to make it as painless as possible. Would recommend them every time.
I recently moved from LA to New York. I was definitely stressed out about finding a mover, as it seemed that many had some good reviews and some bad reviews. I will caveat that I didn’t have a ton of stuff and I was transporting anything too expensive. I went with NorthStar Moving and it ended up being a great choice! The cost was very reasonable and they charged me exactly what was agreed upon from the beginning. Gil, my relocation specialist, was very responsive, answered all my questions and followed up on all my requests. He was great! I also dealt with others in the company who were very helpful and responsive as well. The drivers were efficient and my belongings appear in good condition. All in all it was a good experience.
Thank you NorthStar for sending over Ron Cohen as our relocation specialist. Ron made it easy to coordinate with our schedule since I spoke to him before taking off for vacation. He came over exactly in the window he said he would – between 9am and 10am, Ron arrived at 9:30AM. Going over the list of furniture and items was quick and easy. Ron answered all of my questions regarding any changes in the itemized list, the process, insurance, etc. I hope that the actual move is as smooth as the estimation visit. I do not anticipate any hiccups and I will follow up to update my review once the move is complete. Thank you again,
Wow, what a great job. These guys were quick, professional and made sure my things were taken care of. Not only that but the price was the best I could find. These guys know what they are doing and had a great work ethic to boot. I would recommend them to anyone. Goodbye Monterey CA,
hello Austin TX.
NorthStar is, in a word, amazing. This was the most pleasant moving experience I have ever had, and my bar was high. Not only were they
thorough and accurate in their estimating, but they were courteous and professional. They were so careful with my belongings that not a
single item broke and there was not a single scratch on any of my possessions. They even came earlier than their quoted timeline (beating it
by 1-5 days), and delivered on a Sunday, which made my life so much easier. If you are moving, you owe it to yourself to call them.
Five stars is not enough!
Gret service from a professional, courteous team..Diego, Julio and Tovia who had to drlive the large truck up a narrow dead end, load and then back down again. They were fast and efficient and I would not hesitate to recommend. This job involved bringing items to theisr Hayward storage facility
for moving later cross country.
As a senior citizen, the thought of moving from L.A. to Iowa was daunting. I’m too old to move myself and I soon found myself deluged with people wanting to give me quotes. Fearing being low balled, I looked up long distance movers on Angie’s list and found NorthStar movers. My call to their
office resulted in Ron Cohen coming to my apartment to evaluate what I planned to move and to give me a quote. I was soon relieved to be dealing with Ron and Northstar. He is very pleasant and professional. He also made some helpful suggestions in response to my questions. (As it happened,
several days later, a new tenant used NorthStar to move into my building and she was very pleased with their service). Ron even made a second trip to help fine tune the amount of furniture and boxes I had decided to take. Bottom Line: I am so pleased with his service that I would recommend Ron
Cohen and NorthStar to anyone contemplating moving, local or long distance.
Working with NorthStar was great; they made a stressful cross-country move as easy as possible. Everyone I dealt with during the whole moving
process was always completely professional, and extremely helpful. The office staff kept me informed and updated with emails and phone calls
during every step of the process, and when I called with questions they were always able to give me thorough answers without any delay. They
were also very accommodating to the delivery rules of my new apartment building: since we cannot move in on weekends, the delivery window
for my things was extended by a few days.
On the day of my pick-up, the movers arrived almost immediately at the start of my appointment window and did a very thorough job wrapping each
piece of furniture. I was given an itemized list of my belongings, each piece was tagged with a specific number. Dropping off my things was just as easy, we checked off each piece on the list as they brought it into my new apartment.There were only two points I wasn’t completely satisfied with – first, the original day for my drop-off had to be rescheduled after their delivery truck
broke down, however it took most of the day for them to come to that point. I appreciate that they still wanted to try to bring my things on the original
day, but in the end I just spent the day at home waiting while they tried to fix the truck. It might have been better to just reschedule earlier on. Second,
there was some slight damage done to a TV stand during shipping – the corner was cracked. However, the staff made it very easy to file a claim for
the insurance included in my moving contract, and I received a settlement that will help cover the cost of a new stand.
Overall, I was extremely happy with NorthStar’s service, and highly recommend them.
I wish I could give this company in general – and Hector Juarez and Simon Dervishian in particular – 10 stars because they deserve it.
I moved cross country from Los Angeles to Chicago, and NorthStar was responsive, caring and professional every step of the way. I have nothing but
praise for everyone I dealt with, from estimator Alan Nudel, to the crew that picked up, wrapped and loaded my stuff in LA, to coordinator Mor and her
supervisor Jesus who handled the scheduling so my truck arrived on the exact day I need it, to the two gentlemen who pulled up in the 18-wheeler,
the aforementioned driver Hector and his partner Simon, to unload my life’s belongings in Chi-Town.
A note about Hector and Simon: I have never seen movers work so hard and so fast (they actually ran back-and-forth between the truck and my condo!) and with such grace and good humor in all my moves throughout all my life.
Hector and Simon bring a real passion to their job that I believe reflects the general culture of this wonderful company from the top on down. But what I really loved, was these two guys never stopped smiling, even when forced to find a creative solution to getting my back-breaking beast of a leather sofa into my new home without using the too-narrow stairs. Think levitation – that’s all I’m saying.
To sum up: I give NorthStar Movers 10 stars.