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I just moved in from California and they did a great job in packing and delivering. The customer service was also fantastic!
Long Distance Move
Michael Pomeroy and NorthStar have been easy to work with and very professional. I appreciate the time they have taken with me and the personal touch to ensure my moving needs are taken care of.
Fantastic experience. Moving from ca to az. The pick up process was easy and the employees were extremely nice. Highly recommend.
We just retired, sold our house in Fremont and are getting ready to move to a new home in Las Vegas. We used NorthStar for our previous move, were happy with their service then and called them again to help us move to Nevada. I spoke with Stefy Nudel, who was very helpful, and set up an appointment for an on site estimate at our house for later in the week.
Project Manager Michael Pomeroy came out to our house on time and compiled an inventory of our items on his computer. He let us know that he would have an estimate on the cost of our move either later in the day or the next day, which worked for me.
Michael also answered all of my questions about our long distance move, which gave me great confidence that NorthStar would again make our move go smoothly.
While I haven’t written many Yelp reviews as yet, since retiring, I’ve decided to document the services we’ve received on our home sale and purchase, and related activities. Stay tuned.
First off, these guys are our saviors!! My boyfriend and I were moving from LA to Seattle and planned our move months ago with a different company. That company who will remain nameless (jk, it’s westcoast movers – DONT USE THEM!!) totally screwed us and never showed up day of and then tried to push our move back to the next day which f’ed up our plans even more. Needless to say, we called Northstar movers that day in a panic and asked if they had any availability. They were incredibly helpful over the phone (thanks Ana!) and then within just a few hours 3 men came to the rescue! They were efficient, friendly and thorough and were in and out in less than 45 minutes. I couldn’t recommend them enough! Do yourself a favor and hire these guys for your move!
Special shoutout to Eduardo C, Ricardo C and Jr 🙂 you guys rock!
Special shoutout to Eduardo C, Ricardo C and Jr 🙂 you guys rock!
Used Northstar. Easy to work with. Eduardo, Rachard, and Steven were efficient, polite and very professional. I highly recommend. Treated my apartment with care and worked hard. Great experience.
I’ve never really hired movers before, but I feel that it’d be tough to find a better one than NorthStar Movers. I had intended on using them to move my things from one city to another three or so years ago, but never had the opportunity to. But now that I was moving between STATES, I felt like it was a good time as ever to call.
The friendly agent on the phone mentioned that they had to schedule an estimator to come to my place to assess how much the entire move was going to be, so we settled on a date and had them come in. The estimator was a cool guy, very patient with every question me and my girlfriend had, and gave us as much information as he can even AFTER he had left after several communications via email.
Then, the actual move came. The company asks you to have half of your estimated fee for the movers and they almost arrived earlier than I had anticipated – which was not a bad thing! At the time, I needed to begin my 15 or so hour drive to become a future Northwesterner and ensuring that all my things packed were something I was certainly going to be very important to me that day. As it turned out, the lowest estimate of 4 hours (for packing and moving my stuff out of the apartment) was super accurate and they were in and out of there by lunch time.
Now, I should add that they estimate 2 days to 2 weeks, depending on how much freight they can group together and get to the same place and, on that note, I got the full 2 weeks. They, however, contacted me 24 hours prior to their drop off (as stated plenty of times during this process by a few people) and the following day, my things arrived in good condition with nothing missing! I had read a few people’s concerns, including a colleague of mine who used them to move as well, but all my things were completely intact.
Simply put, the entire experience was really smooth and fast and I’d recommend them to anyone doing long distance moves – or even short ones, at that!
The friendly agent on the phone mentioned that they had to schedule an estimator to come to my place to assess how much the entire move was going to be, so we settled on a date and had them come in. The estimator was a cool guy, very patient with every question me and my girlfriend had, and gave us as much information as he can even AFTER he had left after several communications via email.
Then, the actual move came. The company asks you to have half of your estimated fee for the movers and they almost arrived earlier than I had anticipated – which was not a bad thing! At the time, I needed to begin my 15 or so hour drive to become a future Northwesterner and ensuring that all my things packed were something I was certainly going to be very important to me that day. As it turned out, the lowest estimate of 4 hours (for packing and moving my stuff out of the apartment) was super accurate and they were in and out of there by lunch time.
Now, I should add that they estimate 2 days to 2 weeks, depending on how much freight they can group together and get to the same place and, on that note, I got the full 2 weeks. They, however, contacted me 24 hours prior to their drop off (as stated plenty of times during this process by a few people) and the following day, my things arrived in good condition with nothing missing! I had read a few people’s concerns, including a colleague of mine who used them to move as well, but all my things were completely intact.
Simply put, the entire experience was really smooth and fast and I’d recommend them to anyone doing long distance moves – or even short ones, at that!
Great experience. Arrived on time and were very helpful considering we were not completely packed. They were very detailed in their inventory. Friendly and polite. All the antiques were wrapped well. Currently the load is in transit across the country and I feel good about it. Thanks.
My family had a one in a lifetime opportunity to move to California from Airzona in no less than a week and we contacted north star moving company in Airzona and we don’t regret it at all. i never had such a good experience with a moving company! my moving guys were Alex the head guy, Martin, John and i’m sorry i forgot the names of the other 2 movers. they worked really well together and were like a well oiled machine: fast and efficient. Alex was very good in communication with me all day and letting me know whats going on with his guys as well as what the next steps for the move are. they were even kind to our kids, joking around and making them feel less stressed out during the move. i was very grateful for the combination of a really professional group that was also friendly and nice to be around. it was a long day but everything made it ok and we are all happy to be in our new home! thank you north star for a job well done!
UPDATE 12/28/15 – Just moved from California to Arizona and used Northstar a third time. Excellent service as always. The movers (Shay and José) brought everything in perfect condition and triple-checked that nothing was lost in the shuffle. Great work all around.