In short, Nelson and his crew were awesome. He gave 2 hours notice of his ETA in the 6 hour window (not just an hour), and he and his crew came prepared and had everything packed up and in the truck in just a couple hours. Everyone was moving with a purpose, but you could see they were still taking the time to pack things up carefully.
Long Distance Move
Nelson and his team rocks! Very professional and efficient! As first time customer I really feel they put focus on the people and provide quality service. Kudos!
Highly recommend!
Great company! Moved from California to Arizona and they were on it from day one! They explain everything from start to finish and are very clear in the process. They were by far the most reasonably priced. Victor, Jay & Nate were the guys who delivered my belongings and did a fantastic job! They were very careful and mindful during the whole process. Thank you Northstar Movers…well done!
If you are looking for great, affordable movers–stop searching!!!!!! Jose and his team were amazing. They took great care of my things and made the whole process so easy. I’m waiting for my stuff and I’ll check in when that happens, but from someone who is really fussy about her stuff and spent a whole day searching for companies with good ratings that were fairly priced….you can stop now. It’s this company. They do things by weight, which means you can rest assured. Other companies do it by space, and that’s just a huge pain because you never know how much space it’s all going to take up and you have an incentive to pack perfectly. But, because this was by weight, I didn’t worry as much. Also, I’m pretty sure I spent waaayyyyy too much time packing–they came in with blankets and materials and wrapped all my furniture up. It was incredible. I felt super good about it all.
Seriously, guys, don’t be fooled by companies that bad mouth other companies or try to undercut. When I called NorthStar, I had gotten used to, by the end of the day, asking for a lower rate, and the sales associate was just like, “we don’t do that, everything is really standardized for us” (I’m paraphrasing). She was so professional (I felt like I was at Macy’s or something), and didn’t try to sell me anything. I checked their BBB rating (always do that!), and it’s like an A or A+ , then I looked closely at their Yelp ratings, and read a bunch of other stuff. Everything checked out. In the end, I’m paying a really solid rate for my stuff (I think it might end up being 1300-ish), which is lower than what all the other “bargain” companies were selling me…because, again, no gimmicks. They have a weight rate. They weighed my shit, then had an associated price with that weight. Simple. Ah, I love this company! Thank you so much!
EDIT: I wanted to add that I had an issue come up at the delivery. The deliverers were late, but I called the company to let them know. They did some investigations and were really honest about everything. I got some money back (as they had promised). I was really impressed by how straight forward and honest this company was. I believe that you can trust this company. The lateness was the only issue at delivery (it was due to the truck breaking down, which I imagine is rare). Alex and his partner were efficient and wonderful with my things, and I have no other complaints. This is a really great moving company.
Seriously, guys, don’t be fooled by companies that bad mouth other companies or try to undercut. When I called NorthStar, I had gotten used to, by the end of the day, asking for a lower rate, and the sales associate was just like, “we don’t do that, everything is really standardized for us” (I’m paraphrasing). She was so professional (I felt like I was at Macy’s or something), and didn’t try to sell me anything. I checked their BBB rating (always do that!), and it’s like an A or A+ , then I looked closely at their Yelp ratings, and read a bunch of other stuff. Everything checked out. In the end, I’m paying a really solid rate for my stuff (I think it might end up being 1300-ish), which is lower than what all the other “bargain” companies were selling me…because, again, no gimmicks. They have a weight rate. They weighed my shit, then had an associated price with that weight. Simple. Ah, I love this company! Thank you so much!
EDIT: I wanted to add that I had an issue come up at the delivery. The deliverers were late, but I called the company to let them know. They did some investigations and were really honest about everything. I got some money back (as they had promised). I was really impressed by how straight forward and honest this company was. I believe that you can trust this company. The lateness was the only issue at delivery (it was due to the truck breaking down, which I imagine is rare). Alex and his partner were efficient and wonderful with my things, and I have no other complaints. This is a really great moving company.
Nelson and his colleagues did an excellent job on my move. They were early, worked swiftly, and were careful with all valuables. A five star experience indeed!
NorthStar was a great moving company. We used them for our move from CA to OR. Highly recommended.
This is the best moving company I’ve ever used! They were on time, took care of my belongings, nice, professional and I would use them again anytime!!
Super quick and efficient!! So grateful. Very affordable for long-distance moves. Super grateful 🙂
Thank you, NorthStar! Kevin and his crew came on time and made our move completely painless. They were friendly, thorough, and so efficient. Kevin made sure to explain any additional work they had to do prior to springing new charges on us. Overall, the team was a pleasure to work with, and NorthStar will be who I’m calling for our next move.
Today I had an in-home estimate for our upcoming move. Michael P, the Project Manager, was on-time, friendly and helpful to answer all of my questions! Appreciate the good customer service!