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MOVING? Hire these guys. Period.
I first called the highest ranked company on yelp, Delancey, but they were booked. So, I called NorthStar.
Fate.
They showed up to my first apartment EARLY, but didn’t charge me for the time that they were just waiting around for me to get there. I had already packed all my stuff with Earth Friendly Moving boxes (highly recommended), so the 2-man team just loaded everything out. I tried to help, since I wanted to keep it at the 3-hour minimum, but they insisted that I just relax…they powered through!
My bed frame needed to be disassembled to fit through the doors, but they put it back together for me at my new place. They had a great attitude, were extremely professional and very fast. They kept it under 3 hours!
At the end of the move, they rang up my total at $100/hr which was more than they originally quoted me. One of the movers called the office and it was settled immediately.
I have a large collection of crystal glasses. I wrapped them all in the paper and packed them in the boxes supplied by Earth Friendly Moving and NON were broken. I was a little nervous when NorthStar even stacked the ‘fragile’ labeled boxes on top of each other, but was so happy when i unwrapped everything and all was good.
**a note about moving. if you dont want your stuff broken or damaged, pack it yourself. these guys move FAST. If you expect them to gingerly wrap every glass, and then pack it, then unwrap it, the move is going to take hours, then you’ll have to pay a lot. Do as much pre-packing as you can, and I gaurantee the move will be inexpensive, and less stressful too! You can always get friend to help you pack and upack your stuff, its the lifting and physical move that is the biggest burden…
Using NorthStar and Earth Friendly Moving boxes (which I packed prior to the move), I was able to move my one bedroom apartment across town in 3 hours.
The grand total was $432.
Local Move
The first time I ever remember moving was when I was 5 years old. My parents have never moved since. Yes, they still live in the same house. I do recall one of the guys ended up with a serious back injury from moving the piano. That’s another story in itself. Suffice to say, as a kid, it was traumatic to see, a human in so much pain. Maybe that’s why I ended up working in a hospital?
I wanted give my parents my refrigerator & I had some other items to move. The last moving company I used went out of business. It’s too bad, they were wonderful.
This moving company was very prompt . Moreover they were responsive on the phone & in person. They asked all the right questions. They asked what size place I was moving from & going to in order to determine how many men and what size truck to bring. Multiple stops were needed, from my studio to a 1 bdrm., to a storage place that my friend let me use, to my parents home. I asked “would you please send some really nice guys?” Through it all, they were pleasant, patient & good natured.
I would suggest you know as much as possible, how you want your belongings packed, because they are lickety split, ever so speedy fast. Closely supervise too, because they will ask questions, “is this ok or no?”
They called & forewarned me they were stuck in traffic but would soon be at the 1st stop. They arrived within the originally alloted timeframe at my studio.
They wrapped whatever was necessary, packed what I was too tired to pack (1 closet) & assured me it was going to be fine. They were very quick. Perhaps it didn’t look like a lot to them, but it sure did to me. They said, “don’t worry maam, we have lots of room in the truck.” When I peeked inside the truck, they had about half the truck empty!
I had a bed, padded head & foot board, loveseat, refrigerator, numerous boxes, bins, containers, plants, & wardrobe boxes. I thought I would need 2-3 wardrobe boxes. Ha Ha. They stuffed 9 wardrobe boxes, ca ching.
I had my closet divided into work clothes & play clothes. One of the moving men remarked, “nice work clothes”, I said “thank you.” Then he glanced at the play clothes before loading them into the wardrobe boxes & smiled, “soft & delicate!”
They worked really hard, their attitude was a “can do with a smile, just you sit back & relax.” Even when they discovered a dresser mesh bin assembly that had a wheel which was already broken from years ago, they took it in stride. They didn’t ask me, “why don’t you just get rid of this thing?” Instead, they coaxed the old dresser mesh bin assembly in a gentle manner till it made it onto the truck.
2nd stop was my new place. I requested moving blankets be spread out on my new carpet. They honored that request, again with a smile as they said “no problem, nice place.”
Here’s where I made a mistake. I wished I had asked them to wash their hands or offered them premoistened hand wipes to get rid of the grime on their hands before unwrapping & assembling the padded head board. The man who assembled the head board (upholstered) stained it slightly, however when I purchased it, I bought a lifetime guarantee on it, so it’s a minor issue. If I can’t get the stain out myself, the furniture company will replace the whole padded head board.
3rd stop was the storage space. Dropped off some containers. Here’s where the bill came in. They ran an estimate, because I was not going to the 4th stop. For all this an incredible $732.00
4th stop was a challenge. If you’ve ever been in L.A. gridlock, bumper to bumper, this was it. Just trying to get on the freeway must have been a nightmare. I passed them on the left & saw what they were in for, as the line to the onramp stretched on for miles. I don’t know how they managed it. However 2 hours later they made it to my parents & dropped off the refrigerator.
I figured it took them at least 8 hours. I had bugeted much more than $732 & I think I got a bargain. The moving men were really nice too. Absolutely nothing was broken, despite many bumps in the road & even the glass shelves for the refrigerator. Everything works just fine, even my precious powerful microwave oven.
I wanted give my parents my refrigerator & I had some other items to move. The last moving company I used went out of business. It’s too bad, they were wonderful.
This moving company was very prompt . Moreover they were responsive on the phone & in person. They asked all the right questions. They asked what size place I was moving from & going to in order to determine how many men and what size truck to bring. Multiple stops were needed, from my studio to a 1 bdrm., to a storage place that my friend let me use, to my parents home. I asked “would you please send some really nice guys?” Through it all, they were pleasant, patient & good natured.
I would suggest you know as much as possible, how you want your belongings packed, because they are lickety split, ever so speedy fast. Closely supervise too, because they will ask questions, “is this ok or no?”
They called & forewarned me they were stuck in traffic but would soon be at the 1st stop. They arrived within the originally alloted timeframe at my studio.
They wrapped whatever was necessary, packed what I was too tired to pack (1 closet) & assured me it was going to be fine. They were very quick. Perhaps it didn’t look like a lot to them, but it sure did to me. They said, “don’t worry maam, we have lots of room in the truck.” When I peeked inside the truck, they had about half the truck empty!
I had a bed, padded head & foot board, loveseat, refrigerator, numerous boxes, bins, containers, plants, & wardrobe boxes. I thought I would need 2-3 wardrobe boxes. Ha Ha. They stuffed 9 wardrobe boxes, ca ching.
I had my closet divided into work clothes & play clothes. One of the moving men remarked, “nice work clothes”, I said “thank you.” Then he glanced at the play clothes before loading them into the wardrobe boxes & smiled, “soft & delicate!”
They worked really hard, their attitude was a “can do with a smile, just you sit back & relax.” Even when they discovered a dresser mesh bin assembly that had a wheel which was already broken from years ago, they took it in stride. They didn’t ask me, “why don’t you just get rid of this thing?” Instead, they coaxed the old dresser mesh bin assembly in a gentle manner till it made it onto the truck.
2nd stop was my new place. I requested moving blankets be spread out on my new carpet. They honored that request, again with a smile as they said “no problem, nice place.”
Here’s where I made a mistake. I wished I had asked them to wash their hands or offered them premoistened hand wipes to get rid of the grime on their hands before unwrapping & assembling the padded head board. The man who assembled the head board (upholstered) stained it slightly, however when I purchased it, I bought a lifetime guarantee on it, so it’s a minor issue. If I can’t get the stain out myself, the furniture company will replace the whole padded head board.
3rd stop was the storage space. Dropped off some containers. Here’s where the bill came in. They ran an estimate, because I was not going to the 4th stop. For all this an incredible $732.00
4th stop was a challenge. If you’ve ever been in L.A. gridlock, bumper to bumper, this was it. Just trying to get on the freeway must have been a nightmare. I passed them on the left & saw what they were in for, as the line to the onramp stretched on for miles. I don’t know how they managed it. However 2 hours later they made it to my parents & dropped off the refrigerator.
I figured it took them at least 8 hours. I had bugeted much more than $732 & I think I got a bargain. The moving men were really nice too. Absolutely nothing was broken, despite many bumps in the road & even the glass shelves for the refrigerator. Everything works just fine, even my precious powerful microwave oven.
Credit where credit is due. You people are just the best; from my first contact with you people over the phone I got a great impression of professionalism and courtesy right down the line.
I want to single out for praise Gil and Angel, who did a perfect job of moving from one place to two different places several antique pieces of some value for their quality but even more for sentimental reasons. Gil and Angel were unfailingly pleasant, courteous, and most important, knowledgeable–in short, they knew what they were doing every step of the way.
Gil is a great communicator; he knows how to listen. If I’d make a suggestion, he would either agree or explain succinctly and persuasively the reason he wanted to do it in a way he considered better or safer. (I assure you I really didn’t ask that many questions–or need to– but the point is I was really impressed with how he handled himself as well as he moved and packed my furniture!
He and Angel too reflect very well on your company. They were as careful with my stuff as if they have been hired to move Marie Antoinette’s bed out of the Palace of Versailles! I never would have believed the chore of moving furniture could be made to be such a pleasant experience.
Thanks so much,
Kevin Thomas
This was not the first time I used NorthStar Moving.
I used this moving company a few times in the past, and they always came thru for me in a big way.
It is very refreshing in this day and age to see a company that is so excellent at what they do, and is so concerned with their customer needs and feedback.
The people on the phone are always very nice at NorthStar. They always truly listen to my needs, and then come up with the best moving solutions.
They provided me with their moving services from one place to another in Los Angeles, and then they moved me from Los Angeles to West Lake Village.
The guys that actually show up on the moving truck on the day of the move are always great. They are enthusiastic and always are professional and nice to deal with.
NorthStar Moving is the best moving company in Los Angeles! I will always use them for any move I will ever have, and I will recommend them to anyone that needs a moving company.
I used this moving company a few times in the past, and they always came thru for me in a big way.
It is very refreshing in this day and age to see a company that is so excellent at what they do, and is so concerned with their customer needs and feedback.
The people on the phone are always very nice at NorthStar. They always truly listen to my needs, and then come up with the best moving solutions.
They provided me with their moving services from one place to another in Los Angeles, and then they moved me from Los Angeles to West Lake Village.
The guys that actually show up on the moving truck on the day of the move are always great. They are enthusiastic and always are professional and nice to deal with.
NorthStar Moving is the best moving company in Los Angeles! I will always use them for any move I will ever have, and I will recommend them to anyone that needs a moving company.
Ok, now I’ve been around the block…and I don’t mean in that slutty kind of way! I’ve just had my fair share of movers, especially in Los Angeles…ok, 6 different sets of movers to be exact. Oh all right…5…one company I used twice….you got me there.
Anyway…hands down…and I don’t say this lightly…NORTHSTAR IS THE BEST MOVING COMPANY I’VE EVER USED!
I’ve had some pretty darn Gawd awful experiences with movers and am understandably skeptical when it comes to picking a reputable one. So….I went on-line and after perusing Yelp, I did a Google search and saw some stuff, cough cough, on that OTHER site…City Search…grrr…touting NorthStar as the #1 moving company in the LA area. Well, that just wasn’t good enough for me..had it been Yelp touting it…well, then I would’ve picked up the phone right away! So anyway, I dug a little further…turns out that NorthStar has like an A +++ on the Better Business Bureau’s website! Holy HELL! I think Starving Students had a D or lower which was shocking…so the A +++ totally caught my attention along with the aforementioned Top Ten mention.
So I bit the bullet and called NorthStar…
Seriously, I got the MOST attentive and charming individual on the phone and you could just tell there was pride in his voice…he really loved his job…you could tell! I’ve never heard such enthusiasm…he gave me the low down regarding my move:
minimum of three hours
three guys
white glove service
no hidden charges
packing supplies would be extra…boxes, tape and the like…
wardrobe boxes would be supplied
they’d call me the night before with the exact time in the 2 hour window…
yada yada yada
And you know…they DID! Not only did I get an email confirmation when I got off the phone after booking my moving appointment…I got a call the night before to confirm AGAIN! And my window was 8-10am and they showed up at 10 minutes til 8! Crazy!!
So a one bedroom apartment consisting of a sectional sofa, a SOLID teak armoire, a fridge, a bed, dresser, boudoir, and tons of heavy boxes and misc. furniture moved from a first floor one bedroom apartment to a 2nd floor (with 17 stairs straight up no less!) apartment took just over 3 hours and cost me $375!!
The three guys, bless their hearts, wrapped up everything…EVERYTHING…with moving blankets and tape so it was protected AND they got that heavy ass armoire up the stairs without a scratch!
The move took place on the 5th and today, the 9th, I received a HAND-WRITTEN thank you note from them hoping that all was well, that we were happy with our move and that they looked forward to working with us again in the future.
Now how’s THAT for service?!
Thanks Northstar for making an otherwise stressful occasion a very, very pleasant one. 🙂
Anyway…hands down…and I don’t say this lightly…NORTHSTAR IS THE BEST MOVING COMPANY I’VE EVER USED!
I’ve had some pretty darn Gawd awful experiences with movers and am understandably skeptical when it comes to picking a reputable one. So….I went on-line and after perusing Yelp, I did a Google search and saw some stuff, cough cough, on that OTHER site…City Search…grrr…touting NorthStar as the #1 moving company in the LA area. Well, that just wasn’t good enough for me..had it been Yelp touting it…well, then I would’ve picked up the phone right away! So anyway, I dug a little further…turns out that NorthStar has like an A +++ on the Better Business Bureau’s website! Holy HELL! I think Starving Students had a D or lower which was shocking…so the A +++ totally caught my attention along with the aforementioned Top Ten mention.
So I bit the bullet and called NorthStar…
Seriously, I got the MOST attentive and charming individual on the phone and you could just tell there was pride in his voice…he really loved his job…you could tell! I’ve never heard such enthusiasm…he gave me the low down regarding my move:
minimum of three hours
three guys
white glove service
no hidden charges
packing supplies would be extra…boxes, tape and the like…
wardrobe boxes would be supplied
they’d call me the night before with the exact time in the 2 hour window…
yada yada yada
And you know…they DID! Not only did I get an email confirmation when I got off the phone after booking my moving appointment…I got a call the night before to confirm AGAIN! And my window was 8-10am and they showed up at 10 minutes til 8! Crazy!!
So a one bedroom apartment consisting of a sectional sofa, a SOLID teak armoire, a fridge, a bed, dresser, boudoir, and tons of heavy boxes and misc. furniture moved from a first floor one bedroom apartment to a 2nd floor (with 17 stairs straight up no less!) apartment took just over 3 hours and cost me $375!!
The three guys, bless their hearts, wrapped up everything…EVERYTHING…with moving blankets and tape so it was protected AND they got that heavy ass armoire up the stairs without a scratch!
The move took place on the 5th and today, the 9th, I received a HAND-WRITTEN thank you note from them hoping that all was well, that we were happy with our move and that they looked forward to working with us again in the future.
Now how’s THAT for service?!
Thanks Northstar for making an otherwise stressful occasion a very, very pleasant one. 🙂
I want to express my deepest and most sincerest “THANK YOU” for a job (very) well done. Raz, Giovanni, Arturo and Rojela did a fantastic job this past weekend! To say that it was a difficult move is putting it mildly. Your men had to deal with four steep flights of stairs and moving big heavy furniture to two different locations while my home was undergoing construction – no extra charges for any of it! They worked and moved around the construction crew non-stop – relentlessly! Not once did your crew complain about the difficult task at hand. Your team of professionals did everything and anything to make this move as seamless and stress-free as possible for me. They packed up most of my belongings (I had only packed a few boxes), wrapped my expensive furniture with moving blankets and padding and was extremely careful with everything, including delicate china dishes. Not a single piece of china was broken! Unbelievable.
You can’t imagine how pleased I am. I was very skeptical about using a moving company. However, NorthStar was top-rated by CitySearch because you are simply THE BEST. From the moment I called and spoke with Bell (who was very pleasant, courteous and so very helpful), to the confirmation call from Jose (just as wonderful!) to the very end of the move with Raz, Giovanni and crew, the service you provided was second to none. Because of the unbelievable experience I had with NorthStar, I will be sure to never make a move without you again! Thanks Raz & Giovanni! Please use me for future references – I’ll be happy to share my experience with NorthStar to everyone!
Best Regards,
Viki C. Nishida
CPA Delagnes, Mitchell & Linder, LLP
I wanted to personally contact you to let you know that Nick was a fantastic site manager. Extremely organized professional at all times and charming, as well as a strong manager of his team. I would not hesitate to recommend him to my friends and colleagues I didn’t have to watch the crew or manage the move myself, and this is due purely to Nick’s skills.
Please pass on my thanks to him.
Ben Sealey
Today I moved my belongings to storage with your company. I was very pleased that they arrived exactly at 8:00 am as promised. Chris and Ben were delightful. They were professional, careful with my belongings and efficient. I was very satisfied with the service from everyone I dealt with at your company, from the first person to take the reservation, the dispatcher and the movers I worked with. Thank you for making what could have been a painful experience a delightful one.
Sincerely,
Barbara Hinterkopf
We strongly recommend Ram Katalan and his NorthStar Moving team for the BBB Torch Award. While their ongoing, day-to-day service alone has earned our recommendation, it has been their help during the ongoing wild fire crisis in the region that has truly demonstrated their character and their commitment to helping their San Fernando Valley neighbors. We began working with NorthStar in June 2007 when we shut down one of our warehouses and needed additional capacity. As a manufacturer, we have frequent last-minute changes to production schedules that require our raw material warehouses to be fast and flexible to ensure our production lines keep running. Ram has proven that- even though he is new to the business of serving manufacturers like us – that he can provide urgent turnarounds in just hours, at all hours, when other providers take days. When the wild fires began threatening our finished goods distribution center in Valencia on Monday, October 22nd, we began an urgent exercise to protect key finished products before it became too late to save them. Within an hour of our phone call, Ram had reconfigured and secured adequate warehouse space to receive our evacuated finished goods – as a contingency plan – with no strings attached. He put his team on alert that they would be required to work around the clock if necessary to support our emergency plan. He also installed an inventory tracking system specially designed to handle the unique tracking needs of our finished goods. Ram helped us rescue 10 truckloads of critical material that day by going above and beyond the expectations of a typical service provider. We now consider the NorthStar team as not just another service provider, but a true partner in supporting the success and growth of our business. Please give strong consideration to Ram and his team for the honor of receiving the BBB Torch Award.
Sincerely,
Darrell Powell
Manager, Warehousing and Distribution
Levlad, LCC
I would just like to say how pleased my boyfriend, Steven Zellers and I are with the amazing job your employee Nick has done for us. We were so pleased with his leadership abilities and professionalism during our first move from Los Angeles to our Orange County rental, that we requested his services for our second move from our rental into our new home, and a third time for extra moving needs. Nick’s capabilities and thoroughness allowed us a headache-free experience on all three jobs and relieved us of the added pressure that comes along with moving. Nick was very in control of his crews at all times and really pushed to get the job done in a professional and timely matter, and always had our needs in his best interest. We would 100% use Nick and North Star Moving company in the future and recommend him to anyone with moving needs. Thank You!
Sincerely,
Lisa Lorenzo & Steven Zellers
