Now that we are somewhat settled into our new office location, I wanted to take the time to thank you and your moving crew in writing for making our move over a weekend go as smoothly as possible.
Your crews arrived both Saturday and Sunday at the scheduled time and began working tirelessly both days until the job was complete. In addition to moving our office contents from point A to point B, the crews had to work around the installation of workstations, computers and telephones at the new location. This they coordinated beautifully with those other workers and made it appear to me that it was no problem at all. The job foreman made himself available, including giving me his cell phone number, at all times. Before they left the job on Sunday, they made sure items were placed where needed and gave me the opportunity to inspect the completed job.
However, the most notable aspect of the excellent service given was the fact that you made yourself available by phone the entire weekend. If I had any questions or concerns, I was able to reach you with a single call. There were no delays or telephone tag. When, at the last minute on Sunday, it looked as though items needing to be moved were inadvertently locked in the storage room by our former building management, without hesitation and without putting any burden on me at all, you told me not to worry, you would send a crew on Monday, the next day, to move those. items when the area could be unlocked. I particularly thank you for this very helpful attitude, since the burden of the move was on my shoulders.
Again, thank you for helping to make our move go so smoothly. I would highly recommend NorthStar Moving to anyone. Never hesitate to use us as a reference.
Very Sincerely,
International Facilities
Insurance Services, Inc.
Arthur L. Brisolara
Vice-President
Courteous, careful and friendly movers. We had a good experience with them.
I’m writing to you today to praise the service I received yesterday during my move. Northstar Moving Corporation provided me with three professional, hard-working and friendly movers named: Junior, Angel and David C.
I moved from a second story apartment home to a third story apartment home. Both locations included many stairs, hallways, sharp turns and alleyways. I also own heavy furniture and fragile keepsakes. Nothing was broken and everything was treated with care and concern.
I was so impressed to find out that my move was the second on the crew’s list! The crew was speedy and energetic. I wanted to notify Northstar Moving Corporation how pleased I was with the service I received.
Although I don’t anticipate moving again anytime soon, when I do, I plan to call N.M.C. again and ask for the same crew. Thank you so much for the wonderful service.
Warm regards,
Melissa Cyrnek
I’ve had the pleasure of working with Gadi and the NorthStar moving company a few times now for both television productions and personal needs. I must say that in both scenarios, I found working with NorthStar an incredibly easy and pleasant experience. Gadi is absolutely outstanding, and rarely do you find someone so passionate about their job and who can truly deliver unparalleled customer service. He is knowledgeable, professional, kind, and prompt. I never found it difficult to get an answer or a solution from him. He cares a great deal about the company and the clients and gives everyone such great personal attention. I’ve seen NorthStar move families out of multi-million dollar homes in a day, and I also was lucky enough to have NorthStar move me out of my one bedroom apartment in a few hours. Whether your single and in an apartment or a family giving up their home to a reality show, Gadi and NorthStar both realize how valuable your things are to you, and they pack them delicately, move them out with ease, and make sure you know your things will be well taken care of no matter how long they store them. As a coordinator, I know I can successfully complete my job by returning homes to families the way they left them. As a private client, I know my things are safe and secure, and that I’ll get everything back to me the exact same way I left them. NorthStar is an industry leader in professional moving and storage, and I wouldn’t think of using anyone else. Gadi is a friend and a smart businessman, and anyone or company would be lucky to work with such a great person and successful company.
Sincerely,
Steven Smith
I know it has been a while since your staff moved me from Bakersfield to Monrovia, California, but I did not want it to go unsaid that I was very pleased with your staff, and the way they treated me and my furniture. Please let them know that I ma pleased. I know that I will probably stay in the apartment I rented for one year, but will move again. I hope to re-employ you and your staff again in my future. Again, thank you, and I will recommend you and your staff to anyone I know whom has a need for a moving company.
Jayna Fisher
A/R Special Projects Coordinator
CMBS Medical Business Services
To Whom It May Concern:
We recently used North Star Moving Corporations (agents for Moishe’s Moving Systems) to move out of our Mercedes Benz dealership, including our parts department which houses thousands of parts and accessories.
We found them to be extremely efficient, economical, and pleasant to work with throughout the entire process.
We moved out of our facility to renovate the building. When construction is completed next year we plan to use North Star once again to help us move back into the building.
Yours truly,
Susan M. Murata
Executive Vice President
Silver Star Automotive Group
I had about five moving companies to choose from when I scheduled my recent move. One was recommended by a co-worker but that company couldn’t fit me in on the day I wanted to move.
NorthStar was my second choice.
After the move, I can say that NorthStar will be my first choice next time. The team they sent for my move was professional, friendly, and worked their butts off. I was really unprepared (packing always takes longer than you think) so I really needed them to step up and help with the packing and moving.
From start to finish, my experience with NorthStar was great and I highly recommend them to anyone who’s moving. They are also very reasonably priced so even a nine hour move with 3 guys was under $800.
It’s not often you find a well-priced service that’s also excellent.
MOVING? Hire these guys. Period.
I first called the highest ranked company on yelp, Delancey, but they were booked. So, I called NorthStar.
Fate.
They showed up to my first apartment EARLY, but didn’t charge me for the time that they were just waiting around for me to get there. I had already packed all my stuff with Earth Friendly Moving boxes (highly recommended), so the 2-man team just loaded everything out. I tried to help, since I wanted to keep it at the 3-hour minimum, but they insisted that I just relax…they powered through!
My bed frame needed to be disassembled to fit through the doors, but they put it back together for me at my new place. They had a great attitude, were extremely professional and very fast. They kept it under 3 hours!
At the end of the move, they rang up my total at $100/hr which was more than they originally quoted me. One of the movers called the office and it was settled immediately.
I have a large collection of crystal glasses. I wrapped them all in the paper and packed them in the boxes supplied by Earth Friendly Moving and NON were broken. I was a little nervous when NorthStar even stacked the ‘fragile’ labeled boxes on top of each other, but was so happy when i unwrapped everything and all was good.
**a note about moving. if you dont want your stuff broken or damaged, pack it yourself. these guys move FAST. If you expect them to gingerly wrap every glass, and then pack it, then unwrap it, the move is going to take hours, then you’ll have to pay a lot. Do as much pre-packing as you can, and I gaurantee the move will be inexpensive, and less stressful too! You can always get friend to help you pack and upack your stuff, its the lifting and physical move that is the biggest burden…
Using NorthStar and Earth Friendly Moving boxes (which I packed prior to the move), I was able to move my one bedroom apartment across town in 3 hours.
The grand total was $432.
The first time I ever remember moving was when I was 5 years old. My parents have never moved since. Yes, they still live in the same house. I do recall one of the guys ended up with a serious back injury from moving the piano. That’s another story in itself. Suffice to say, as a kid, it was traumatic to see, a human in so much pain. Maybe that’s why I ended up working in a hospital?
I wanted give my parents my refrigerator & I had some other items to move. The last moving company I used went out of business. It’s too bad, they were wonderful.
This moving company was very prompt . Moreover they were responsive on the phone & in person. They asked all the right questions. They asked what size place I was moving from & going to in order to determine how many men and what size truck to bring. Multiple stops were needed, from my studio to a 1 bdrm., to a storage place that my friend let me use, to my parents home. I asked “would you please send some really nice guys?” Through it all, they were pleasant, patient & good natured.
I would suggest you know as much as possible, how you want your belongings packed, because they are lickety split, ever so speedy fast. Closely supervise too, because they will ask questions, “is this ok or no?”
They called & forewarned me they were stuck in traffic but would soon be at the 1st stop. They arrived within the originally alloted timeframe at my studio.
They wrapped whatever was necessary, packed what I was too tired to pack (1 closet) & assured me it was going to be fine. They were very quick. Perhaps it didn’t look like a lot to them, but it sure did to me. They said, “don’t worry maam, we have lots of room in the truck.” When I peeked inside the truck, they had about half the truck empty!
I had a bed, padded head & foot board, loveseat, refrigerator, numerous boxes, bins, containers, plants, & wardrobe boxes. I thought I would need 2-3 wardrobe boxes. Ha Ha. They stuffed 9 wardrobe boxes, ca ching.
I had my closet divided into work clothes & play clothes. One of the moving men remarked, “nice work clothes”, I said “thank you.” Then he glanced at the play clothes before loading them into the wardrobe boxes & smiled, “soft & delicate!”
They worked really hard, their attitude was a “can do with a smile, just you sit back & relax.” Even when they discovered a dresser mesh bin assembly that had a wheel which was already broken from years ago, they took it in stride. They didn’t ask me, “why don’t you just get rid of this thing?” Instead, they coaxed the old dresser mesh bin assembly in a gentle manner till it made it onto the truck.
2nd stop was my new place. I requested moving blankets be spread out on my new carpet. They honored that request, again with a smile as they said “no problem, nice place.”
Here’s where I made a mistake. I wished I had asked them to wash their hands or offered them premoistened hand wipes to get rid of the grime on their hands before unwrapping & assembling the padded head board. The man who assembled the head board (upholstered) stained it slightly, however when I purchased it, I bought a lifetime guarantee on it, so it’s a minor issue. If I can’t get the stain out myself, the furniture company will replace the whole padded head board.
3rd stop was the storage space. Dropped off some containers. Here’s where the bill came in. They ran an estimate, because I was not going to the 4th stop. For all this an incredible $732.00
4th stop was a challenge. If you’ve ever been in L.A. gridlock, bumper to bumper, this was it. Just trying to get on the freeway must have been a nightmare. I passed them on the left & saw what they were in for, as the line to the onramp stretched on for miles. I don’t know how they managed it. However 2 hours later they made it to my parents & dropped off the refrigerator.
I figured it took them at least 8 hours. I had bugeted much more than $732 & I think I got a bargain. The moving men were really nice too. Absolutely nothing was broken, despite many bumps in the road & even the glass shelves for the refrigerator. Everything works just fine, even my precious powerful microwave oven.
Credit where credit is due. You people are just the best; from my first contact with you people over the phone I got a great impression of professionalism and courtesy right down the line.
I want to single out for praise Gil and Angel, who did a perfect job of moving from one place to two different places several antique pieces of some value for their quality but even more for sentimental reasons. Gil and Angel were unfailingly pleasant, courteous, and most important, knowledgeable–in short, they knew what they were doing every step of the way.
Gil is a great communicator; he knows how to listen. If I’d make a suggestion, he would either agree or explain succinctly and persuasively the reason he wanted to do it in a way he considered better or safer. (I assure you I really didn’t ask that many questions–or need to– but the point is I was really impressed with how he handled himself as well as he moved and packed my furniture!
He and Angel too reflect very well on your company. They were as careful with my stuff as if they have been hired to move Marie Antoinette’s bed out of the Palace of Versailles! I never would have believed the chore of moving furniture could be made to be such a pleasant experience.
Thanks so much,
Kevin Thomas
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