Service was great! Our move was a short distance, but our stuff was heavy and our new place is on the 4th floor. We paid for 3 movers, but four showed up… still, they only charged us for three! They did a good job wrapping everything, and were careful to tell us that wrapping major things costs 8 bucks per item. I think they actually undercharged us for that too, not sure, but it seemed cheaper than it should have. When moving the stuff in, they had to maneuver around a very tough staircase with brand new white walls around it, they it it exactly twice, for two small scuffs. I could tell they felt bad. But, fact is, I didn’t do any better with the stuff I moved, it was kind of like forcing them to play a really hard version of the old game “operation.” So it was a good experience, I’d use them again.

I just moved and this was the second time I’ve used Northstar. All I can say is that they are absolutely fantastic. We had so much stuff. I was completely stressed before moving. From the first moment of contact my anxiety was put at ease. I spoke to a great sales rep named Jessica. She walked me through the process and was incredibly helpful. She was patient and knowledgeable and everything that happened was exactly how she said it would. Smooth and efficient. Not one problem. The movers were focused, helpful, and fast. Ours was a slightly complicated move, going from a house to a building. They made sure to be careful of all the public areas, and laid down masonite on the floor not to damage anything. Once inside our house, they took great care with all of our belongings. Also, I never for a second felt like they were trying to waste time or stay on the clock. I will definitely use Northstar again. There are lots of companies out there, and I have heard many horror stories about moving. I am so lucky that I used Northstar! THE BEST!

We just completed our 2nd move with NorthStar. Our sales rep. Ron Cohen was wonderful and the moving crew was AMAZING!!!! The crew arrived on time and was very efficient. I have a funny story to share. The day of the move we were also having new furniture we dellivered from a furniture store. The delivery guys had been struggling for a half hour to get a sleeper sofa into an office. They had told my husband that the sofa was too large and was IMPOSSIBLE to fit around the tight corner. they said that we would have to use the sofa somewhere else in the house. The NorthStar crew pulled up, said they could do it and had the sofa in the room in less than 60 seconds. My husband said that the look on the other delivery guys faces was priceless! On top of all that, we came in under the quote for the second time, even with tip! I will never call another company and refer them to evryone we know.

These guys were excellent. They were very accomodating and efficient. They hustled and even saved me a little money from the estimate, as they completed the move in shorter time than anticipated. They placed everything where I wanted and always checked with me to see it was done properly. I would recommend them to anyone needing to move……….

I had a great experience with these guys. They were professional and competent from start to finish. They were immediately available to answer all questions and contact me to confirm details and my appointment. They were flexible with me as I had to reschedule a couple of times. The movers arrived 5 minutes early on the move date and were quick and careful and personable. They were extremely careful with the furniture as well as the new hardwood floors and paint. The office called to follow up the next day and make sure I had a good experience. I had read many of the review so I had expected things would go well, but the experience totally exceeded my expectations and I would recommend this company without hesitation.

Thanks to Jessica F. and Northstar Moving for making a traumatic move into a stress free experience. My son just moved from LA to Charleston, SC and I was in charge of the moving, after contacting and getting quotes from several moving companies I was lucky to contact and contract with Jessica who was kind, informative and professional in regards to details and pricing. Four men arrived when promised were careful, hard working and considerate of all items. We required storage prior to the actual move and they responded to our request cheerfully. You will be more than pleased by contacting Northstar for all your moving needs and don’t forget to ask for JESSICA (thanks once again).

So very pleased I chose NorthStar Movers this time around. If you read my previous reviews, I used a moving company two years ago to move 400 miles. I did my homework and had chosen what seemed to be a reputable company. They ended up being a complete disaster, refused to make up for their poor service, and I took them to court. I was awarded a judgement and then had to send the sheriff to collect, 9 months later. This time I was doing a local move, which is always simpler, but was concerned about making the same mistake twice. I initially chose Northstar because of their glowing reviews on Yelp. Also if you go read about them on the BBB you will see that the owner personally and professionally responds to each complaint, putting their money where their mouth is. I called a month in advance and they sent Barak out to do an initial estimate and inspection. It was a fairly simple move but our new location had two flights of stairs which he had to add additional coverage for. He estimated a 4 man crew would take a maximum of 6 hours. I also asked to specify a certain arrival time, as we were trying to coordinate the move with parking availability and street sweeping. The day of the move the movers showed up exactly when I asked them to and were ready to work. Augustine was the Lead and his crew was Jose, William, and Adolfo. They all began moving quickly and professionally, having our residence loaded up within 2 hours. We had run short of boxes in packing and had items in bags and various containers. They did whatever they could to pack those items as well so they were not damaged and could be moved. At our new home they worked just as fast. We asked that they unwrap the bottoms of each piece before uncovering it so we could add floor protection for our hardwood floors. They were diligent about helping us do that, even if it slowed them down. Much to our delight they finished up within 2.5 hours, coming in 1.5 hours under our maximum estimate. They also let you pay with a credit card and don’t make you pay the surcharge (except Amex). We were thrilled! Every person I spoke with at Northstar was professional and courteous, and wanted to make sure I received great care. It was such a delight to have such a positive experience this time around. I will gladly recommend them to anyone who needs to use a moving company in the future. Bravo!

I used NorthStar to move from one apartment to another within L.A. in 2006, and then again last week when I moved items to a storage unit while heading out of town. They are FAST, efficient and professional. And Lynn makes sure to take care of your every need. Great company. Moving is stressful but picking them again would be an easy decision.

First, I want to let you now that this review is entirely unsolicited. Now, I need you to know that if you are in the San Fernando Valley, and are planning to move now or in the future, you must call NorthStar. I will go one step further. I dealt exclusively with Project Manager, Ilan Dahan. He was available, consistent, reliable, and the most accomodating person under any circumstances. I called Ilan with one day’s notice on not one occasion, but two. His crew arrived on time, and ready to work. And work they did! They were professional in every manner. The moves were commercial in nature, so it was important that there was as little downtime as possible. There wasn’t one minute of downtime from our old offices to the new. It was smooth, and as stress free as a move could be. Suffice it to say that I can’t speak highly enough of Ilan, his crew, and NorthStar.

I had an absolutely great experience with the team from Northstar on my recent move from the West side. Ilan Dahan, the on site estimator, was very personable, professional and experienced, and gave me a fair quote that he even bettered by the time I booked them for the job. We had an initial mixup upon our first meeting, and he and the other staff at Northstar were so communicative about making up for it (and it was minor) that they impressed me with their customer service. I probably received three follow up phone calls regarding the matter- very good. I knew they were worth giving a try. They also had been recommended to me by a friend who had a very good experience with them. The team that arrived, and worked hard ALL DAY, were Elisio Figeroa, Jamie Serrano, and Francisco Fernandez. These men were on time, courteous and incredibly professional in their work. And crazy strong! They spent probably double the time my other moving company spent – and my quote prior to the job was exactly what I paid when the job was completed. I highly recommend my team from Northstar. I hope their bosses give them all a raise. They are employees worth having. Great job, guys, and thank you.