I contracted with North Star after a recommendation by a family member who had used them once before. This was for a move of a one bedroom apartment – furniture only. The three man team arrived on time and constantly hustled. I was completely moved out and into my new home in 3 hours. They were careful with my goods and wrapped each item in either shrink wrap and/or moving blankets. Everything arrived safely was placed where I wanted it. They even used plastic sheets to protect my new rug from dirt. I would recommend this company highly.
Great experience!!! Fast service. They got my entire house moved in three hours. They even took the time to set up my bed and help me get rid of my boxes. They also helped me set up my desk and entertainment center. Wendy in the office was super helpful. The customer service this company provides is amazing. I would definitely use them again.
Service was great! Our move was a short distance, but our stuff was heavy and our new place is on the 4th floor. We paid for 3 movers, but four showed up… still, they only charged us for three!
They did a good job wrapping everything, and were careful to tell us that wrapping major things costs 8 bucks per item. I think they actually undercharged us for that too, not sure, but it seemed cheaper than it should have.
When moving the stuff in, they had to maneuver around a very tough staircase with brand new white walls around it, they it it exactly twice, for two small scuffs. I could tell they felt bad. But, fact is, I didn’t do any better with the stuff I moved, it was kind of like forcing them to play a really hard version of the old game “operation.”
So it was a good experience, I’d use them again.
I just moved and this was the second time I’ve used Northstar. All I can say is that they are absolutely fantastic. We had so much stuff. I was completely stressed before moving. From the first moment of contact my anxiety was put at ease. I spoke to a great sales rep named Jessica. She walked me through the process and was incredibly helpful. She was patient and knowledgeable and everything that happened was exactly how she said it would. Smooth and efficient. Not one problem. The movers were focused, helpful, and fast. Ours was a slightly complicated move, going from a house to a building. They made sure to be careful of all the public areas, and laid down masonite on the floor not to damage anything. Once inside our house, they took great care with all of our belongings. Also, I never for a second felt like they were trying to waste time or stay on the clock. I will definitely use Northstar again. There are lots of companies out there, and I have heard many horror stories about moving. I am so lucky that I used Northstar! THE BEST!
We just completed our 2nd move with NorthStar. Our sales rep. Ron Cohen was wonderful and the moving crew was AMAZING!!!! The crew arrived on time and was very efficient. I have a funny story to share. The day of the move we were also having new furniture we dellivered from a furniture store. The delivery guys had been struggling for a half hour to get a sleeper sofa into an office. They had told my husband that the sofa was too large and was IMPOSSIBLE to fit around the tight corner. they said that we would have to use the sofa somewhere else in the house. The NorthStar crew pulled up, said they could do it and had the sofa in the room in less than 60 seconds. My husband said that the look on the other delivery guys faces was priceless!
On top of all that, we came in under the quote for the second time, even with tip! I will never call another company and refer them to evryone we know.
I was referred to NorthStar moving by a friend. I had worked with them previously. I recently hired NorthStar Moving to help me move homes locally in Los Angeles. My move was smooth from start to finish. As a busy professional, it is reassuring to find other professionals dedicated to making my move as pleasant as possible. Professionalism goes a long way when you trust someone with something as important as your home.
From the coordination of the move, to the delivery of my belongings in my new home, every step was taken care of for me. When I had to change my move date, NorthStar Moving went above and beyond to accommodate me and make the necessary changes. They took a lot of stress out of my move.
I look forward to working with NorthStar Moving again and highly recommend them for any kind of move.
Sincerely,
Jeffrey Freedman
These guys were excellent. They were very accomodating and efficient. They hustled and even saved me a little money from the estimate, as they completed the move in shorter time than anticipated. They placed everything where I wanted and always checked with me to see it was done properly.
I would recommend them to anyone needing to move……….
I had a great experience with these guys. They were professional and competent from start to finish. They were immediately available to answer all questions and contact me to confirm details and my appointment. They were flexible with me as I had to reschedule a couple of times. The movers arrived 5 minutes early on the move date and were quick and careful and personable. They were extremely careful with the furniture as well as the new hardwood floors and paint. The office called to follow up the next day and make sure I had a good experience. I had read many of the review so I had expected things would go well, but the experience totally exceeded my expectations and I would recommend this company without hesitation.
Thanks to Jessica F. and Northstar Moving for making a traumatic move into a stress free experience. My son just moved from LA to Charleston, SC and I was in charge of the moving, after contacting and getting quotes from several moving companies I was lucky to contact and contract with Jessica who was kind, informative and professional in regards to details and pricing. Four men arrived when promised were careful, hard working and considerate of all items. We required storage prior to the actual move and they responded to our request cheerfully. You will be more than pleased by contacting Northstar for all your moving needs and don’t forget to ask for JESSICA (thanks once again).
So very pleased I chose NorthStar Movers this time around.
If you read my previous reviews, I used a moving company two years ago to move 400 miles. I did my homework and had chosen what seemed to be a reputable company. They ended up being a complete disaster, refused to make up for their poor service, and I took them to court. I was awarded a judgement and then had to send the sheriff to collect, 9 months later.
This time I was doing a local move, which is always simpler, but was concerned about making the same mistake twice. I initially chose Northstar because of their glowing reviews on Yelp. Also if you go read about them on the BBB you will see that the owner personally and professionally responds to each complaint, putting their money where their mouth is.
I called a month in advance and they sent Barak out to do an initial estimate and inspection. It was a fairly simple move but our new location had two flights of stairs which he had to add additional coverage for. He estimated a 4 man crew would take a maximum of 6 hours. I also asked to specify a certain arrival time, as we were trying to coordinate the move with parking availability and street sweeping.
The day of the move the movers showed up exactly when I asked them to and were ready to work. Augustine was the Lead and his crew was Jose, William, and Adolfo. They all began moving quickly and professionally, having our residence loaded up within 2 hours. We had run short of boxes in packing and had items in bags and various containers. They did whatever they could to pack those items as well so they were not damaged and could be moved.
At our new home they worked just as fast. We asked that they unwrap the bottoms of each piece before uncovering it so we could add floor protection for our hardwood floors. They were diligent about helping us do that, even if it slowed them down. Much to our delight they finished up within 2.5 hours, coming in 1.5 hours under our maximum estimate. They also let you pay with a credit card and don’t make you pay the surcharge (except Amex). We were thrilled!
Every person I spoke with at Northstar was professional and courteous, and wanted to make sure I received great care. It was such a delight to have such a positive experience this time around. I will gladly recommend them to anyone who needs to use a moving company in the future. Bravo!