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Okay – so we had these ENORMOUS couches that my boss had purchased for our office. Of course, they wouldn’t fit in the elevator OR the stairs, so the first moving company gave up on them. I called a second moving company and they couldn’t figure it out either. Finally we called North Star and those guys were able to somehow (through ingenuity, blood, sweat, and removing legs and a 2 ton door) get the couches upstairs.
They are efficient, inexpensive and NOT LAZY. They were amazing. I would highly recommend them.
They were also well-mannered and patient and I never felt like I was putting them out with such a difficult job.
5 star service for a 3 star price!
Local Move
I had a great experience with Northstar. Ron Cohen gave me an estimate that ended up being exactly right. He also suggested a 4 man crew and gave me the same price as the other companies gave for 3 men. It got done a lot quicker and the 4 movers were all really cool guys. I recommend giving them a call if you need to move. The price is about average, but the service is great. I’ve gone with cheaper companies in the past and gotten burned. This is definitely the best value out there.
NorthStar’s quote was reasonable and the movers were very professional. They were recommended to me by a professional in the field, and I was thrilled with their efficiency and ethics.
I used NorthStar for a business move of some large equipment. Setting up the appointment was extremely easy and only took about 5 minutes. I asked about hidden costs and when the job was done, I owed exactly the amount that I was quoted.
The drivers were very professional, and polite and took care with the items being moved. The truck had a very adequate lift for these large items, and all items were well secured within the truck.
I had one hiccup with the move, not due to NorthStar. I realized after the movers had left that there were two large items that I had forgotten to call out for the move. I called NorthStar about 15 mins after their movers had left, and spoke to dispatch. They said they would find the drivers, and call me back. The long and the short of it is the drivers came back and moved the two items. I was within the three hour minimum, so there was not charge.
All in all a good experience. I would use them again.
I moved just over a week ago, and am finally unpacked, it was a short move, I stayed in Hollywood and have never used movers before, but will always use them from now on.
NorthStar Movers were fantastic. They were polite, courteous, and helpful on the phone. They gave me all the information on the phone and answered all of my questions. My sister has used movers several times and gave me some advise on questions to ask about hidden costs and the people on the phone covered almost everything on my list before I had a chance to ask about it. They also emailed me an official quote and gave me names and phone numbers to call in case I had any questions.
Booking was a piece of cake, I gave them a day and they gave me a choice of times, confirmed with an email, and then called to confirm the day before the move reminding me that they would call 1-2 hours before the movers were to arrive. And that is exactly what happened! The 3 guys who moved me were great, they were friendly and talked to me while moving me quicker than I could have imagined, I have a one bedroom, and they had everything wrapped and loaded into the truck in an hour. It took them about 90 minutes to unload everything and put my bed, desk and bookshelf back together for me. I moved in with a friend who had a couple of heavy things to take down to the curb, and the guys even did that for us, for no extra charge.
This was the best moving experience I’ve ever had and I’m sure a large part of it was because of the movers. I will use this company every time I move from now on, they were amazing!!
NorthStar Moving Company was by very far the best moving company I have ever used. They showed up right on time, with clean, polite & respectful movers. I have a lot of heavy & fragile furniture and they were able to handle everything seemingly effortlessly.
They had my whole house packed up, on the truck truck & unloaded in just a short work day, I couldn’t have asked them to move any quicker or with more care.
When I first called NorthStar I spoke with a very professional & polite woman named Kat Alexander, She handled all of my questions through out the entire moving process, It was truly refreshing to get to speak with her every time I needed to call, knowing I wouldn’t have to re-explain the whole situation all over again with a different person.
They had one of the best price tags I’ve ever even heard of a moving company providing, they were completely fair in what they charged me, especially considering how much work they actually had to do, along with helping me box things up throughout the day, because I waited till the last minute to pack.
I moved to Los Angeles about 6 years ago and have moved around the area near 10 times, using all the well known and not so well known moving companies, and the only problem I had with NorthStar was that I didn’t find them 6 years ago; They would have saved me a lot of time, money, hassle & damaged property.
As long as I live in Los Angeles, I will never look for another moving company again.
I received such good service from Eliseo,Alfredo and Miguel of Northstar movers that it has compelled me to write my first review. The crew headed by Eliseo was extremely professional, considerate and fast. They are fast in a good way, they were organized and made sure that none of my stuff was damaged. I spoke with the office and they were clear of minimum times and cost, so no complaints there.
The bottom line is.. the company strive to do a good job from customer relations, execution of the move and fair price.
They were great! It was my first time using professional movers and happy that I made the call. They were recommended a friend that has used them twice and she spoke very highly of their services.
I was surprised I was able to book them for a reasonable rate 2 days before labor day weekend a few weeks ago.
I don’t want to mover ever again, but if I do, I will call them again.
They were on time, professional and considerate of protecting the furniture. We moved from a condo in Lincoln Heights to a house in Long Beach and it took them 4 hours to load & unload. They did not slack around and worked non-stop.
Jessica who helped me book the service was friendly, answered all my questions and very well-trained.
Used this Company for a move from West L.A. to Marina Del Rey. Rep came out, gave a not to exceed quote for a full service move including packing, all materials and transport. Expensive way to go, but, with my schedule it was worth it to me to not have any surprises and to have all the work done for me.
Movers showed up on time, did an outstanding job taking great care of my belongings. Contents of an entire two bedroom apartment moved into my new condo without so much as a broken glass. Everything was wrapped and packed professionally.
These guys made an annoying, stressful proposition very smooth and easy. I would not hesitate to recommend them..
We’ve used NorthStar twice this month. One was a move for my sister from Long Beach to Sherman Oaks. The other was my move from Long Beach to San Pedro. We received estimates for both moves from other moving companies as well as NorthStar. We were explained the double drive time law BY ALL THE COMPANIES – this is not a unique charge with NorthStar. We were also explained the extra charge for packing materials BY ALL THE COMPANIES. Again, this was not unique to NorthStar. Their estimate fell in the middle of 3 moving companies. But because NorthStar was highly recommended by a friend who moves frequently and has a lot of delicate equipment, we chose them.
For both moves, the movers arrived early, were professional and worked hard. They were careful with our possessions, wrapped/protected everything, and moved everything where I needed it to go. My sister’s move was a smaller move (small 2 bedroom house). When we scheduled the move, Ron recommended optional move dates to reduce our cost (less demand and less traffic). They were right on. They arrived at 8 am and had her moved in by noon. Amazing!
For our move (large 3 bedroom house), they arrived at 7:30 and had us moved in by 3 pm. For this move they went $300 over the estimate in time/supplies. But they DID NOT CHARGE US for more than the estimate amount! Most companies would flag you that they were going over estimate or just let you know in the end, but the guys kept working and in the end charged us for what was initially estimated.
They contact you to confirm your move and then follow up to make sure it went ok. They really do care about their business and customer satisfaction. Some reviewers complain about them being more expensive but they’re worth every penny! I’ve moved at least 15 times over the past 20 years and they are by far the best moving company I’ve ever used. I would highly recommend them to family and friends.