NorthStar Moving helped my boyfriend and I move from our place in Fullerton, CA to Los Angeles, CA. And I am happy to say that we couldn’t do it without them. Everyone – from the Client Loyalty Rep to the Estimator to the 3 Movers – was so kind, helpful, and hardworking. The Client Loyalty Rep worked with me for the right time to get an Estimator out. This was the first time my boyfriend and I were moving with a lot of stuff, so we were definitely weary, but knew we needed help from a moving company – we couldn’t do it on our own. So, the Estimator came out to our place on time and took about 30 mintues to look over the place, give us our estimate, assure us that the price would not be more than the estimate, tell us about the YELP deal that we could use, and answer any questions we had about our first move. We scheduled the move right then and there to ensure our spot was held, even though it was a few weeks out. Then, the moving day came. The 3 guys arrived 30 minutes early and were ready to go. They came up to look at the place and with a quick glance, knew exaclty what they needed to do and how they needed to do it. They had medium boxes available if we needed more – which we did! And they even gave us free wardrobe hangers for all of our clothes – we had to give these back at the new place, but how nice! Within 2.5 hours, they were all packed up and ready to go to LA. When we arrived in LA they called us to let us know that they were there. They didn’t even take a lunch break! After we showed them the elevators and the new place, they began bringing the boxes up and placing them whereever we liked. We unpacked the wardrobe boxes as they brought things up – we had about 20 medium boxes, a bed, mattress, plasma TV, glass table, kitchen table, chairs, dresser – and they unloaded everything in about 2 hours. Amazing! I would definitely recommend NorthStar to anyone and everyone. They made the move day for my boyfriend and I a lot easier and more calm than we thought it would be. 🙂 Which is MORE than we could have asked for. Everyone is worried that on the move day you will forget something, or get angry, or frustrated, but NorthStar really had it all under control. Their calm demeanor gave us, in turn, a calm feeling as well. Thank you, NorthStar, for a great memory!!
Great overall service. I’ve used them before and when I called to schedule they gave me the rate of my move from 3 years ago. 3 men, one truck for a 1 bedroom. I scheduled early (8am-10am) and they arrived at 7:30 which was perfect. They phoned and asked if I was ready and if not they could wait! I said come on! They loaded the truck in an hour and change and got to my new place in record time. The whole move was 3 hours and change, and a bargain with the yelp coupon. George and his team were great and friendly and hard working. I will use Northstar again for sure.
My girlfriend and I decided to move in together recently and needed to find some good movers to help us move two apartments from the Hollywood area to Studio City. Everyone’s heard horrible stories about moving companies, so we were a bit nervous. But that all changed when we found NorthStar. We had gotten estimates from a few other companies, but no one made us feel as comfortable as NorthStar. They give you a “not to exceed” estimate, so you know exactly what to expect. I arranged everything through Alice, and then Ron came over to do the estimate. He did a great job arranging everything, and was WAY more professional than some of the other companies we met with. He seemed like he does this all the time (which I’m sure he does) and knew exactly what he was doing. We were moving 2 apartments in Hollywood to 1 location in Studio City, and Ron arranged for a crew of 3 guys to help us. They arrived first thing Saturday morning and were very professional. It was very rainy and we were dreading the move a bit, but these guys made it seem like it was nothing. They helped disassemble and reassemble furniture as needed and moved things into position. Our movers finished the move ahead of schedule so we even saved a couple hundred bucks! After the move was over, we noticed that they had brought over a couple of large panels that belonged to a wardrobe that wasn’t supposed to come with us. I let Ron know, and he had a couple of guys come the next night (at our convenience) to pick them up and take them back at no cost to us. Ron even tipped us off at the Yelp promo they’re running…$100 for $50 good toward your move. AND if you pay in cash, they knock another 3% off the bill. They really made this process go so smoothly. I HIGHLY recommend using these guys, or at the very least getting a quote from them. They listen to the customer, quote a fair price, and make moving a simple task.
Truly a wonderful experience. My move could not have gone any smoother, or more efficient had I chosen another company. I have moved several times in my adult life, and North Star Moving is by far the most professional, friendly, and financially fair moving company I have ever used. They followed up before, and after the move to ensure that my experience was nothing short of perfect. Eric and his moving crew were wonderful, and Stefy in the office get 5 stars for being so personable, and accommodating. The online Yelp coupon was just the icing on the cake!
I have moved 5 times- 3 interstate and 2 local moves. By far this move was the smoothest. NorthStar delivered everything that was agreed to very professionally and on less time that was estimated! Nick and his team where efficient and polite employees. . Financially- their “non-exceed” bid have me peace of mind as i had a budget in mind. the YELP Coupon where you pay $ 50 for $ 100 dollar value was a great incentive, in addition to 5% discount if cash is paid. Since the job was finished faster- I paid approx. 30% that was originally quoted! I know how stressful it is to move and when the day comes to move again [hopefully not for a LONG time] i would definitely hire NorthStar again.
Amazing as everyone else said. Extremely fast and professional.
Best moving experience I’ve ever had! They are reliable, careful, thorough and very nice to deal with. Prices are very fair and they even throw in some extras – no surprise charges at the end of the move like many companies. Totally recommend these guys. Special shout out to Ron who is awesome!!
As everyone knows, moving is terrible. Northstar helped us through the annoying stuff. They were on time, super friendly, efficient and just good guys. Jesus and his guys, I think their names were Marcus and Dalybanez made our days!! And they got done so quickly it ended up being cheaper than we were quoted.
We had the best moving experience we’ve ever had with NorthStar. A three person team packed literally everything in the entire house in one day and then a four person team moved everything to the new house the next. Final costs came in well under their initial not-to-exceed estimate. Boxes were clearly labeled, well-packed and gently carried from point A to point B. Not a single thing was damaged in transit. They were courteous, hardworking and totally punctual. Will absolutely use them again for the next move, whenever that may be.
We hired NorthStar for an office move, and I was very happy with all that they did. On the two days of the move, I found the team of movers to be impressively professional, hard-working, efficient, and good-spirited. Also, fast and tireless! As much as I had been dreading the moving process, these guys made our moving days almost enjoyable. In comparison with other moving companies, their price quote was very good, and they ended up completing the work for less than their estimate. As we were unpacking, we found a couple of damaged items, which I don’t think is at all bad for the scale of our move (8 movers and 2 trucks over 2 long days). But more importantly, their claims department was very helpful about remedying the situation, so we suffered no significant loss. Their attitude and customer service definitely gets 5 stars. I have no complaints, and would highly recommend them. Thank you, NorthStar!