This was my first time using NorthStar, and they were amazing from my very first contact with them over the phone through to the end of the move. Their customer service and follow-up is excellent, the pre-move estimator was fabulous and accurate, and the movers were timely, professional, and efficient. Overall, a wonderful experience.
Local Move
This is my second time using Northstar – both times we had a two stops before our final destination. The guys were courteous and organized and our things were in perfect shape when they arrived. The foreman even took apart and put back together the jigsaw-esque base of my Sleep Number bed. They even helped a couple college kids get my old couch out of my building.
I’ve moved a few times but this was the first time I used NorthStar. They are as good as it gets! Although their hourly rate is a little more expensive, they use 3 movers instead of 2 which makes it go faster. So you pay more per hour, but likely for fewer hours than a 2 person team would charge. Also there is/was a coupon through Yelp that can make it a little cheaper.
They were efficient and courteous and helped make my latest move a breeze. I would definitely use them again!
They were efficient and courteous and helped make my latest move a breeze. I would definitely use them again!
The move went very well and totally stress free, thanks to the professionalism of the movers and their sense of keeping the customer happy. Right from arrival, packing, moving and unloading.Despite an hourly rate, I was surprised to see they were very fast. They took care of some packing as well and were fast too.
An example of their excellent customer service: I was not ready at the time they arrived and asked for a little more time, though not obliged to do so, they went out of their way and agreed to come back a little later, that was a big help! Beatrice, the coordinator was great as well. The hourly rate is not rock bottom, but if you factor in the fact that you will have a stress free move in a honest amount of time (other providers with lower rates may stretch out the hours), you will come out ahead, plus the Angie’s list coupon is really useful. Thank you for my move!
An example of their excellent customer service: I was not ready at the time they arrived and asked for a little more time, though not obliged to do so, they went out of their way and agreed to come back a little later, that was a big help! Beatrice, the coordinator was great as well. The hourly rate is not rock bottom, but if you factor in the fact that you will have a stress free move in a honest amount of time (other providers with lower rates may stretch out the hours), you will come out ahead, plus the Angie’s list coupon is really useful. Thank you for my move!
I used Northstar for a move two years ago, had a terrific experience and decided to use them again. They did not disappoint and were excellent the second time around. There was a lot of communication throughout my move process to make sure everything went smoothly. The three movers were extremely professional, helpful and patient. My furniture and valuables were moved in with no breakage and no hassle.
Definitely ask for Celina… she was incredibly helpful and I would recommend them highly!
Definitely ask for Celina… she was incredibly helpful and I would recommend them highly!
My roommate and I used NorthStar to move back in April, they were the best moving company I have ever dealt with. Customer service on the phone was stellar, the moving crew was on time (didn’t think that was possible), they brought wardrobe boxes and were so quick! They moved us from our old 2 bedroom apartment into two separate places down the street from each other. The whole move was quick, and the three guys that moved us were really nice, professional, and were careful when they moved our artwork and other “breakable” pieces. Literally all of my friends use NorthStar, you cannot go wrong.
Celina from NorthStar hooked it up. The Three guys that she sent over for help went above and beyond my expectations. Don’t what I couldn’t of done without their help and especially with Celina expertise. Thanks Northstar for making moving a snap!
These guys were awesome. They completed moving our apartment to our new house, from the westside to the west valley in 2.5 hours. Seriously. I will caveat that everything was boxed, we moved most of the boxes ourselves and they had mostly just the furniture to move. But still, it was a 2 bedroom apartment. The three guys worked very quickly. Didn’t damage anything, didn’t try to sneak in extra charges. Good, honest movers. We had purchased a deal on Yelp that helped with the cost but they were reasonably priced anyway. Definitely recommend.
This was my second time using NorthStar Moving and I think I have found my moving company for life! They came on time, were very friendly, fast, efficient, and respectful. I have an extremely large sectional couch that would not fit through the door of my new apartment but they managed to get it in through the window after trying everything else possible. I will not be using any other moving company as long as these guys cover where I need to move to next!
Outstanding