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We used NorthStar in San Francisco. They were very prompt, courteous and efficient. I would definitely recommend them and use them again in the future.
Local Move
I’ve used NorthStar Movers twice and have thought they did a bang-up great job both times. They were both in town moves in Los Angeles. The crew showed up on time and were very quick and efficient in getting us out of our old places and into our new ones. They are all very friendly to boot. I highly recommend NorthStar Movers. We’re even planning on using them in a cross-country move next year. Great job, fellas!
Move number FOUR with NorthStar Moving Company over the last five years, and they just keep getting better and better! This was a big one – a move from Hollywood to Marina Del Rey, and once again the service went beyond my expectations.
The guys actually showed up early by 10 minutes (love it!), and got the job done in less time than was expected and the bill reflected as much. As has always been the case they took excellent care of my things and went out of their way to make sure things were packed properly and securely.
From the easy booking process to the final delivery, Ted and everyone else at NorthStar made what could be an extremely stressful event a complete and utter breeze. Great prices, great customer service – what more could you want? Thanks again for all!
The guys actually showed up early by 10 minutes (love it!), and got the job done in less time than was expected and the bill reflected as much. As has always been the case they took excellent care of my things and went out of their way to make sure things were packed properly and securely.
From the easy booking process to the final delivery, Ted and everyone else at NorthStar made what could be an extremely stressful event a complete and utter breeze. Great prices, great customer service – what more could you want? Thanks again for all!
Worth every penny! David and his team were great! Wrapped all furniture and even stuff I should have packed better showed up intact. Moved a two bed apartment from SF to San Rafael for about $1200 and I felt like that was a deal when I saw how hard they worked. I hired three movers… Probably should have done four. I would recommend northstar to anyone!
These guys were very patient, showed up on time, and helped move in less than ideal conditions. Would use them again in a second! Hard workers with a go get em’ attitude!
Had a great experience with them. They showed up on time and laid out an estimate along with pointing out some things before they started. Everything went smoothly and they were able to move a piano (my biggest worry) much quicker than the piano movers that moved it in! A very good experience overall and definitely recommend them.
I hired Northstar based on the referral of a family member who had seen them on Angie’s List. Omar and his two helpers were awesome: professional, courteous, friendly, and made me feel that I was good hands and I was able to relax and what is traditionally a very stressful day. Because of these movers, this was probably one of the least stressful days I have had leading up to this move. When I make another move in the near future, I will most definitely use them.
Moving is generally one of the most stressful events in your life, but NorthStar Moving made it really easy. They showed up on time (early even!), all the members of the team were personable and courteous, and they did the job quickly and efficiently. They are also pretty inexpensive. We moved from an apartment in SF to a house in the peninsula and the entire move cost much less than $800, including the Yelp coupon. It was a great deal.
My wife and I would use them again with no hesitation.
My wife and I would use them again with no hesitation.
I recently moved two households from the Bay Area to Saint Helena, in Napa, Wine Country. Should I move again, I will call North Star first. Their service was exemplary and the crew was polite, efficient and considerate, The price was reasonable and the service was great, most impressive. I wholeheartedly recommend North Star movers.
This is my 3rd move in 2 1/2 years and I have used North Star each time. I have never been disappointed, they have been super punctual, my crew of 3 worked their butts off, finished a little early and a little under the written estimate (always good). My previous move (2nd move) was to put all my belongings into storage and I asked them to pack for me too. First time I had ever done that, always thought it would be too expensive and I would save money. What was I thinking – I will never pack again. I saved money AND time by having North Star do all the work and provide the supplies. It actually cost less than what I had spent on boxes, packing tape and material. They literally packed everything all in one day and then picked up everything the next day and put it into my storage. Great Job! So this last move (3rd move), was a bit more complex, since I was not going to take everything out of storage, but needed to move what I was not taking into a smaller storage, then stop at my sister’s where I had been living for year and pick up, boxes, plants and a refrigerator and then take it all to my new apartment. Again these guys were professional, fast and always respectful.
The first moves that North Star did for me, not a single thing was broken or damaged. This time there were a few items broken and a couple nicks – things happen, but the cool part is that they were the ones to bring it to my attention and suggest that I call Customer Service the next day to see if they would give me a discount. It is important to know that if you don’t buy additional insurance (through a separate agent), then you get only a very basic coverage by a mover (this is pretty standard in the industry) of .39 cents per pound. I knew this upfront and have not purchased additional coverage, so needless to say I would only be entitled to a nominal fee for my damages. But the customer services department offered me a $50 credit/refund check for my damage, without having to go through a long claim process (which was more than I would have been able to get with the nominal insurance coverage). It certainly didn’t cover my damages, but I took that risk by choosing not to buy additional coverage, so no complaints here.
Hey, but wait, it gets better. I moved in the beginning of Sept. and today (mid-Oct.), I get a call from Ron (he is my estimator – I say mine, because he coordinated and estimated all 3 of my moves – I have his name and number programed into my phone), he was calling just to follow-up on how the move went for me. I told him that I was happy, that the guys worked hard and then I mentioned that there had been some damage this time, but that Customer Service had been kind enough to give me a credit of $50 and that I appreciated it. He asked what had been damaged and how much I thought that I had cost. Then he said that he would talk with customer services and see if he could get me an additional $50. Well, Alma (customer service) called me within an hour and asked me to verify my address so she could send me a check for $100. This kind of customer service just does not exist any more, but it is alive and well at North Star. I recommend them to everyone and will continue to use them in the future (I still have stuff in storage – so ya’ know it is just a matter of time – lol).
The first moves that North Star did for me, not a single thing was broken or damaged. This time there were a few items broken and a couple nicks – things happen, but the cool part is that they were the ones to bring it to my attention and suggest that I call Customer Service the next day to see if they would give me a discount. It is important to know that if you don’t buy additional insurance (through a separate agent), then you get only a very basic coverage by a mover (this is pretty standard in the industry) of .39 cents per pound. I knew this upfront and have not purchased additional coverage, so needless to say I would only be entitled to a nominal fee for my damages. But the customer services department offered me a $50 credit/refund check for my damage, without having to go through a long claim process (which was more than I would have been able to get with the nominal insurance coverage). It certainly didn’t cover my damages, but I took that risk by choosing not to buy additional coverage, so no complaints here.
Hey, but wait, it gets better. I moved in the beginning of Sept. and today (mid-Oct.), I get a call from Ron (he is my estimator – I say mine, because he coordinated and estimated all 3 of my moves – I have his name and number programed into my phone), he was calling just to follow-up on how the move went for me. I told him that I was happy, that the guys worked hard and then I mentioned that there had been some damage this time, but that Customer Service had been kind enough to give me a credit of $50 and that I appreciated it. He asked what had been damaged and how much I thought that I had cost. Then he said that he would talk with customer services and see if he could get me an additional $50. Well, Alma (customer service) called me within an hour and asked me to verify my address so she could send me a check for $100. This kind of customer service just does not exist any more, but it is alive and well at North Star. I recommend them to everyone and will continue to use them in the future (I still have stuff in storage – so ya’ know it is just a matter of time – lol).