Call Us
Free Quote
Menu
This review is about a year and a half late, but better late than never! I used NorthStar in late summer 2012 to move some furniture from the house to a storage area in my garage. They took great care with the wrapping and moving of each piece. The price was fair, the guys were nice & courteous, and overall it was a really good experience. I’d use them again.
Local Move
I’ve used NorthStar Movers 3 times now. The first 2 times I had great moving crews that were fast, efficient, courteous, and took care of my stuff. The last time, not so much. However, when Wendy (the Sr. manager there) found out about my lousy experience she made things right. In fact, she went above and beyond what would have been fair. You could tell that she really does care about the customers and seeing to it that people end up with a good experience. She didn’t respond like a hotel front desk clerk (a job I once had while in college, so I’m not knocking it) by just trying to adjust the bill and move you out of the way. She took time to call and discuss various aspects about the move that went both good and bad. She was equally concerned that credit would be given to her employees for the things they did positively, as well as the critical things that needed to be addressed. She wanted to know not only what was bad about my experience, but also what I thought could have been done to make it better; what could have helped this crew reflect the same positive feelings I had from the previous moves I’d done with them. In today’s bottom-line, corporate world it was truly refreshing to have someone treat me – the customer – like a person instead of just another number. True customer service is a dying art these days, but something I am more than pleased to have experienced with NorthStar movers – enough to make me think for a moment we were in a town where everyone knows everyone and looks out for one another, but oh yeah this is LA!! As I mentioned before I had moved with these guys twice before and owed 5 star reviews for that, but for whatever reason had been too lazy to write. While my latest experience didn’t initially compare to that, the follow up customer service turned it into 5 stars. For that I feel this overdue 5 star review was necessary. Thank you, Wendy, for reminding why I keep coming back to use NorthStar Movers. Not that I want to move again anytime soon, but when I do I look forward to using NorthStar.
I went with Northstar after a moving company I had previously used wasn’t available on the day I needed to move. I certainly do not regret it. The crew informed me when they would be showing up and they were prompt. The guys that were sent had a good attitude and actually even made the move fun. More to the point though, they were very quick and got everything moved in safe with no complaints at all. A very good experience and I’d be happy to use them again.
I was very pleased with my moving experience with Northstar Moving SF! Nemer, Rodolfo, and Carlos worked diligently and carefully to pack and move my studio from SF to Oakland. I would recommend Northstar for all your moving needs!
Just finished up with our move and my roommates and I have been incredibly happy with how professional, friendly and fast Jason and his team have been. Everyone on the team knew what they were doing. Will highly recommend them to anybody for their move!
Raymond, Bryan and Bidel were true professionals. They were very friendly and polite, even downright cheery throughout the process. They showed up ahead of schedule and were extremely efficient during the move. They wrapped up my furniture and took extra measure to make sure nothing was damaged during the move.
I called 5 moving companies with great yelp reviews before deciding to go with NorthStar. Their price is very reasonable especially with the Yelp coupon. The move was very smooth and they called me the day after to ensure I had a good customer experience.
I called 5 moving companies with great yelp reviews before deciding to go with NorthStar. Their price is very reasonable especially with the Yelp coupon. The move was very smooth and they called me the day after to ensure I had a good customer experience.
Doron and his team were absolutely phenomenal. Got me moving in less time than expected 🙂 which also saved me $$$. Thanks guys I’ll definitively use you again 🙂
Second time I’ve used this moving company and there’s a reason why I keep going back. Efficient and professional! I went from irvine to Pasadena and it couldn’t have gone smoother. Ask for John Wilson, Chris Monge and Jose Manchego!
These guys are AMAZING. They blow all other moving companies out of the water in terms of service, integrity, and price.
I picked Northstar based on Yelp reviews and was not disappointed. 3 guys completely packed our entire apartment — piece by piece — and moved everything across town.
They were on time — called us in advance to let us know they were on their way — and were friendly, professional and awesome to work with. Miguel in particular did a great job packing our kitchen, which had a million breakable items (glasses, plates, etc.). Nothing broke and we were incredibly happy with the quality of the packing.
What’s more, after the fact, our crummy landlord from our old building called to say that the front door of our old apartment had been damaged in the move. While not even convinced that our movers caused the damage, I called Northstar to ask if they could help me take care of it. I was initially nervous to contact them because I’m so used to companies pushing back so they don’t have to pay for damages.
This was entirely different. Wendy (from their service department) called me back immediately. The damages were paid for with absolutely no headache and I was honestly blown away by how they handled it with such professionalism and ease.
I’ve never seen a company have such high integrity and great customer service. We couldn’t have been happier with Northstar and are so thankful that we chose them. We’ll be coming back!!
I picked Northstar based on Yelp reviews and was not disappointed. 3 guys completely packed our entire apartment — piece by piece — and moved everything across town.
They were on time — called us in advance to let us know they were on their way — and were friendly, professional and awesome to work with. Miguel in particular did a great job packing our kitchen, which had a million breakable items (glasses, plates, etc.). Nothing broke and we were incredibly happy with the quality of the packing.
What’s more, after the fact, our crummy landlord from our old building called to say that the front door of our old apartment had been damaged in the move. While not even convinced that our movers caused the damage, I called Northstar to ask if they could help me take care of it. I was initially nervous to contact them because I’m so used to companies pushing back so they don’t have to pay for damages.
This was entirely different. Wendy (from their service department) called me back immediately. The damages were paid for with absolutely no headache and I was honestly blown away by how they handled it with such professionalism and ease.
I’ve never seen a company have such high integrity and great customer service. We couldn’t have been happier with Northstar and are so thankful that we chose them. We’ll be coming back!!
These guys (Jadiel, Jaime, Yesse, and Juan) were great- fast, amazing, helpful, considerate, we couldn’t be happier with our move!!! Thank you!!!