Spoke with Ana today to sort out dates, quotes etc. She was beyond helpful, and was able to easily accommodate my many requests as we coordinated times with our building management.
Ana, and NorthStar in general, were far more responsive and easy to deal with than any of the other companies we contacted.
Local Move
Repeat customer of Northstar Movers! As a renter, it’s hard enough having to hunt down a new apartment and move in Los Angeles. How nice to not have to search for a reliable moving company! Jessica F. just helped me set up my second move using Northstar, and she was patient, thorough, knowledgeable and friendly. I’m already relieved to know the guys will show up on time and treat my stuff like it’s their own, and not try to milk the clock. Easy to book even the week before the move. I will use NorthStar again and again!
I love them! Best move ever. Didn’t damage a thing. They finished in 3 hours and I paid the minimum also used the help coupon! 🙂 this is real service. Thank you!
Awesome company. Timely and strong talented movers who got our heavy furniture up 28 stairs. They were careful not to make marks on the walls. They worked their butts off. I would highly recommend them to anyone who is moving.
This is the 6th or 7th time I’ve used these guys. Never had a problem. This time my foreman was David, and he and his guys were fantastic – really helpful, plus they were funny and really cool. I had three locations and got done in 5 hours total, so it was a lot faster than the estimate I originally got for 8 hours. I hope I don’t have to move again anytime soon but if I do I will definitely keep these guys on speed dial.
We set up a local move through Ana Coy. Ana was extremely helpful by explaining all charges in great detail. This is the second time Ana helped us with a move and highly recommend speaking directly to her for your moving needs!
Erick and his crew were careful, efficient, and courteous throughout our move. They made the process simple as can be. Ask for him by name.
I have used them on 2 separate occasions and had great experiences each time. They are reasonably priced and they really go above and beyond, helping you with any extra moving issues and staying later than expected just to get things done right. I had a sofa bed that literally would not fit through the doorway of the room I intended to put it in. The poor guys tried for a good half hour in every angle and it just wouldn’t budge. I was ready to forget the sofa bed all together and see if they could haul it out to the curb for the taking. Just before they were getting ready to leave, 1 of the guys had an idea of how to try it 1 last time. It worked and they fit it (still don’t know how they pulled it off)!! I really appreciate them not giving up!
The movers and the customer service reps over the phone are all super friendly. Would definitely recommend this moving company to anyone!
The movers and the customer service reps over the phone are all super friendly. Would definitely recommend this moving company to anyone!
This review is for the customer service I got while booking my move. I spoke with Ana Coy, who was incredibly friendly, polite and efficient. She gave me confidence in my choice of movers with Northstar.
I will update the review after the actual move to review that portion!
I will update the review after the actual move to review that portion!
I spoke with Alma Lopez to get a quote and book my move. She was unbelievably helpful and kind. I have never booked movers before, but she made me feel at ease. She answered all my questions and has already made my move feel easier! Thank you so much Alma!