Local Move

Masha K.

Incredible company! You might have read my bad review of this company that I left 3 days ago because my package got lost and there was a misunderstanding in terms of the investigation. But, soon after, when WENDY contacted me and started her investigation, she found it within few hours! Remarkable! She put the image of the company at risk by calling all of the customers who had deliveries before mine to find out if they possibly had my package. And guess what, one of the customers did have my package! 

As with any big move, there is always a risk of misplacement of a little box, no matter what company you hire. But, its good to remember our own mistakes at work and realize that those people delivering our things are just as human, meaning that they have the same capability to make mistakes. 

So, rather than judging a company based on its mistakes, its better to judge it by HOW it resolves them. For it is easy to stay friendly and helpful when there are no issues, no mistakes. But, NorthStar moving is even MORE efficient, helpful and caring when mistakes do occur. I felt like my situation was truly their priority and now that i’ve had this “bad” turned good experience, I can say that I trust this company 100%! No matter what happens, they WILL resolve it.

As you can see, each bad review of this company has a response that exemplifies mistakes being in process of being fixed. That’s in no way fallacious. It’s rather a tiny glimpse into the true care that this company provides to all its costumers. After all, we never know the true story of one’s situation. I almost forgot to delete my bad review after things were quickly resolved, for instance!

But, I believe that incredible work should be recognized and rewarded. This moving company is the best and I recommend it to anyone!

Also, if she already does not, Wendy should be running this whole company. What a truly caring and intelligent person she is!

Garrett S.

This is my third time using Northstar. Fast, efficient, and courteous. The communication was through and to the point. Exactly what I was looking for!

Dijon M.

Junior and his crew were awesome. They handled everything the right way and didn’t damage a thing. The were flexible and on time. 

I felt happy with the service

Lindsey B.

I have always used Northstar.  Today I had Steven and Adi and wow.  They are so helpful professional and really know how to make a move go smoothly.  Just incredible service.  Thank you Northstar.  I highly recommend !

Faith F.

This is def the best moving company ever! Fast, efficient, effective!!! 

Jesse’s, Roger, William, and JG we’re relentless at packing, unpacking, moving and stacking!!!

No wall dents! No problem! 

Shrink wrapped everything to be safe!

Kind and courteous!!

They will be called again on any move I make I will def recommend them to any friends And family when they move as well.

They we’re local so it made for a nice quick and easy transition.

Moving normally is a drag, but Northstar Movers made easy as can be!!!

Thanks you!

Sheena W.

Love these movers. I’ve used them 3 times and have never had a problem. Great and reliable!

Lori D.

Steven and Adi were great.  They showed up as the rescue team when we needed extra help (so much stuff!!) and worked into the night.  They were so flexible and accommodating…and reasonable!!  Don’t hesitate- they’re a great choice for your moving company!

Drake P.

Excellent service. Amazing customer service and all around a great moving experience. They showed up on time and helped with my move. Two thumbs up!

Suhas S.

This has probably been the best moving experience for me yet. I’m sure we can all agree that no one likes to move and it’s an incredibly painful and drawn out process. I have had some really terrible experiences in the past with movers, so I wasn’t expecting a whole lot when I called North Star. I was given a coupon by my leasing office and gave these guys a call. Even though they discontinued the offer that was on the coupon, they made an exception for me and decided to honor it. I started warming up to them right that second. David, Andrew and Cody arrived the next day at the agreed upon time. They even gave me a courtesy call 45 mins prior to arrival. I expected the move to take about three hours, even though I was only moving down the hall from my current apartment. I was surprised to see how efficient and fast these guys were. They managed to finish moving everything in a record time of 90 minutes! Not only did they move everything, they also managed to place all the furniture in the exact same spot as my old place! They even arranged the clothes in my closet the same way it was arranged before. They took extra care to ensure that no damage was done while moving. The coupon mentioned a 2 hour minimum and David was nice enough to prorate that to 90 minutes and give me a fantastic deal. If you are moving, I would highly recommend calling them.They will make moving as pain free as it can get.

Gabrielle J.

Without a doubt, worth every last penny. Haitham, Carlos and Jason arrived within the promised window and immediately started working. Efficiency is expected and always appreciated, but their friendliness was more helpful than they could have imagined. Moving is emotional and having these guys present helped keep emotions in check and spirits high. I know their manager, Jason, was checking in behind the scenes ensuring everything moved smoothly, and move smoothly it did. Having never hired a professional moving company before, I was skeptical on quality and integrity, and I was blown. away.  I hope I don’t need to move again, but if I did and to anyone else I know moving, I will absolutely recommend North Star. It is clear the company runs with integrity and customer service at their core and this resonates throughout the experience. Michelle who took my quote was incredible, Haitham Carlos and Jason were the most efficient movers I could have hoped for. It is clear this company is founded on great ethics and it is reflected in how and who they hire. If I could give 6 stars, I would.