Dear Ram:
I wanted to extend my personal appreciation and compliments to you on the outstanding job done by your crew yesterday, led by Roy.
Every move presents its challenges, to both the homeowner and the mover. But factor in forty-one years of accumulation and memories, and it becomes even more difficult. NorthStar understands this. The physical moving of boxes and furniture became secondary to the care that your crew displayed. they understood that they were not just handling material objects that filled a house, but more importantly that constructed a home. the crew truly made my parents feel that they were NorthStar’s most important clients.
Your men showed the utmost professionalism and care. NorthStar consistently sets the gold standard for which any service business should strive for. Thank you for taking such good care of my parents, and helping us make new friends.
With kindest regards,
STEVEN J. GELLER, C.P.A.
To Whom It May Concern:
I am writing this letter to recommend the services of Gadi M. Avigzer, Project Manager for Northstar Moving Corporation. When I first contacted Mr. Avigzer I wasn’t sure about my plans and the move was rather complicated. I was sending some furniture to relatives in the Midwest, and planning to store the rest of my belongings for an unspecified period of time.
Only a few days before the second half of the move, I changed my plans and told Gadi that I was taking an apartment in the area and needed to move in at the end of June, requiring storage of my belongings for just a two week period. Gadi Avigzer and the rest of the highly professional and capable staff at Northstar saw to it that everything went smoothly and were able, on short notice, to meet my needs. The move out of my prior residence went well, and they accommodated my request to be in my new apartment before the end of the month, making a special effort to do so. Moving is a challenge, but Gadi Avigzer and the staff at Northstar helped me meet the challenge successfully. I plan to use Northstar in the future and would recommend Mr. Avigzer to you.
Very truly yours,
Elizabeth Gaidos
I want to thank you and your staff for the excellent job they did moving our company this past weekend. I had expected it to go well because we had planned this move months in advance, and because your company came highly recommended. Mike Hook and I spent a bit of time on the phone going over the details, and he answered all my questions and concerns. Roy did an excellent job coordinating the move, and his staff was hard working and careful with our equipment. We have about 50 computers and 30 printers, and none of this vital equipment was damaged. The move was completed on time, and within the estimate given. I would be happy to recommend your company to anyone who needs to hire a moving company.
Sincerely,
Chris Olsen
Director of Operations
VISTAinfo Property Disclosure
Dear Ladies/ Gentlemen:
This note is a little late, but I wanted to write and thank you for the excellent move (and storage) which I had with your company.
I moved out of my house in Los Angeles on Dec. 17th and moved into my new house in Palm Desert on February 1st. On both ends of the move, the guys were extremely helpful, professional, and efficient. They were wonderful to work with. And there were no problems at all with the storage.
It is also a tribute to the movers and your company that not one single item in the approx. 8,000 lbs. I had was broken or marred!
Again, my thanks to everyone!
Sincerely,
Bill Peters
Dear, Ram
I would like to take this opportunity to extend my gratitude to you and your team at North Star! I recently was moved from Los Angeles to San Francisco at the recommendation of Jeanmarie Smith. She had told me that I would receive excellent service, but that is an understatement.
My experience began with you and our discussion on the phone. You were extremely courteous, and explained the steps you would take to evaluate and quote a price for my move. A date was set and Mr. Gadi Avigzer was assigned to the meeting. Mr. Avigzer was not only thorough, I found him to be kind, courteous and sensitive to my concerns. Moving is never an easy process but Gadi assured me that I would have a smile on my face the day I was moved out of my home in L.A. and also on the day I was moved into my home in S.F. He was right!
I must tell you that I, of course, I received other quotes. Although yours was higher by almost $1000.00, you were also going to provide a service level that warranted the extra cost. I chose your company not only because of the superior customer service, but also because of the way that you would pack and handle the contents.
My situation was unique for me. I was moving a fully furnished two-bedroom home into a fully furnished two-bedroom home. My husband and i have had separate residences and so we not only were going to have your team move our contents into the house, but also assist us with moving some contents from the SF home into our basement.
Your packing team was also very efficient and kind. Their care with my contents and with me was exceptional. The loading and unloading appeared to be seamless despite the great number of stairs that they had to navigate.
I know that this is probably an every day story for you. I, on the other hand, was new to the moving game, and had very specific expectations and requirements. Gadi and your moving team made the experience very positive.
I am now settled in my new home and want to thank all of you at North Star for making my move successful and painless!
I will surely contact you again for future moves and will also be happy to recommend you to any one I know!
Best regards,
Diane M. Reichenberger
Your company moved my furniture, furnishings and belongings from Sherman Oaks to West Los Angeles on November 13 and 14, 2000.
I want to take this opportunity to commend your company on its efficiency and quality of work. Too often, I imagine that you hear nothing but complaints but it seems appropriate to give a commendation when earned. The young men who came to do the work, Gonen, Lior, Shai and David were courteous, efficient and very careful in their work. They did an excellent job. I would not hesitate to recommend them and your company to others who may need your services.
Very truly ours,
LAW OFFICE OF ARTHUR L. STEIN
A Professional Corporation
ARTHUR L. STEIN
This letter comes in praise of your crew, who moved a partial load of household goods for us from Mission Hills to Agoura Hills on August 14, 2000.
Your men were prompt, courteous, and careful, and they were remarkably efficient. Our load included a piano which had to be moved up into the second-floor living area of our home — your team planned carefully and executed the lift with remarkable strength and care. We have just now completed unpacking, and we have detected no damage to any of our goods!
We completed the first phase of this move a few weeks ago, with another mover. That move was with an undersized truck and inadequate provisioning, and it cost nearly double the estimate. This previous disastrous experience helped us to appreciate the quality of the service we received from Northstar.
We will recommend your firm to our friends and neighbors. Thanks for an excellent job!
Sincerely,
Bill and Barbara Weir
I would like to thank you for an incredibly smooth and professional moving experience. As web integrators we have numerous computers and equipment which your movers handled with extreme care. New cubicles arrived hours earlier than scheduled and were being installed in the middle of the office during the move, and your movers lifted all desks and furniture up and over them with ease and without breaking anything – it was amazing!
Additionally, our CEO remarked that it was the best $3,000 he has spent, and several employees mentioned that it was one of the smoothest moves they had experienced. I would highly recommend NorthStar for a corporate move as well as a personal one.
Regards,
Britt Ashley
Office Manager
This letter is late in coming but it has taken us some time to get settled in and unpack all the boxes. We are getting closer to feeling more “at home” in our new house.
Please be sure you relay to Justin and his crew the great job they did on our move May 26th. They were very conscientious in doing the best job possible. They took extra care in loading all the fragile items. They were very pleasant and polite.
Most of all we were impressed with the super job they did in arranging our furniture by working off our floor plan. since we were so exhausted and could not follow them to our new home in Palm Desert; we trusted them by giving them the keys to the house and allowed them to unload the furniture without our being present.
It was late in the evening when they arrived and I’m sure they, too were exhausted but despite that our beds were put together, furniture in place, boxes in garage arranged in an orderly manner.
i have recommended your company to some friends and I will continue doing so.
Again, thanks for a fine job. When we first met you assured me we would be happy with your service and you were right!!
Sincerely yours,
Harold and Emma Marti
Dear Mr. Katalan,
My wife and I would like to thank you and your organization for a very efficient and professional move on July 1 of this year.
Everything from the estimate by Mr. Sam Caro to the actual move by Yoav T. and Yoav, was conducted with utmost courtesy and expediency. Mr. Caro completed his estimate immediately and on the spot for Mrs. Cuisick.
The two Yoavs placed and moved furniture to my third floor apartment until i was satisfied, all with quiet patience and courtesy.
We plan to move to our new permanent home in Northern California, near Sacramento later this year. And, you may be assumed you will recieve the call to move us.
Please give three gentlemen involved in our move a copy of this letter, so they know I think them as well. Thank you again.
Sincerely,
James C. Cuisick
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