I just used North Star Moving for the second time in 3 mos. I was extremely pleased with the customer service and with the speed and efficiency of the movers. While moving is never fun, they made it as painless as possible.

Ron Cohen, Thank you to you and NorthStar Moving Company for all that you did to make my move go smoothly and successfully! This was my 5th move with your company – and once again, your team was the best! You and the NorthStar team came through for me again and made what could be a stressful experience into a very calm, positive experience. I really am grateful to you and will be happy to recommend you to all of my friends and family. Please share my appreciation with the team! You delivered top shelf premium customer service and I thank you!!!!

I’ve moved many times from country to country and city to city, and I can tell you NorthStar ranks way up there in terms of ease, value and reliability. From start to finish it was painless. Ilan, their estimator, came right out the day after I called and gave a quote that — despite unforeseen difficulties — North star honored. Their actual movers were polite and very professional and even went a little above and beyond: when it turned out there was no humanly possible way to get my enormous bookcase through a stairwell, they took it apart and put it back together at no extra charge. All in all, if you’re looking for reliable in-country movers, there’s few that combine ease, value, punctuality and reliability so well I think.

So pleased with our smooth move, and very happy to recommend Northstar!

We chose Northstar for our move from San Francisco to Silverlake in Los Angeles.
(Jim?) Jose and Oscar came to help us pack up. They were all courteous, helpful and friendly and did a superb job of packing up our stuff safely. Everything arrived in one piece and Jose wrapped the plants from our deck most expertly. 
A few days later and our stuff arrived in Los Angeles. We are located in a winding cul de sac, and warned Northstar it may be difficult to get the 25ft truck down our street. We were worried we would have to pay the extra charge for a small truck and extra people to relay our stuff. We needn’t have worried. SOMEHOW they managed to get the truck to our house, where once again the movers were superb. Super friendly, efficient and hardworking. As mentioned in another review, they even reassembled the bed without us asking. All in all Northstar were very easy to work with, and the guys that work for them exactly the kind of people you want helping you moving out and into your new home.

I was really impressed by NorthStar. Quick, precise, professional! I hired them for my move from LA to SD. I called the office and made an appointment with Ron for an on-site estimate. He drove to my place and quickly survey everything that needed to be loaded and gave me a number. All withing 20 min! On the day of moving, the movers showed up and carefully wrapped everything in cushions. They were done within an hour and informed me that they were on the road! Within two hours, they showed up at my SD place and unloaded things within an hour. The whole process was as smooth as jello. I will definitely hire them again for any subsequent move (hopefully not too soon)!

Excellent customer service!!  Stephi in the office was very helpful and quick to respond to any questions.  Ilan came out to give our free estimate.  He was friendly and professional.  He worked with us on the pricing and made sure to mention the yelp deal.  Everything was above and beyond what you would expect from a moving company, or really any service company for that matter.  Highly recommended!!

Moving sucks – packing, unpacking, the whole bit. Northstar moving company made the experience so much easier – they are worth every penny and then some. Ilan arrived at my door and he was extremely polite and knowledgeable. He gave me tips on what should be in boxes and what to bundle to save time for the movers = meaning that he was saving me money. He was so helpful and informative (even telling me about the yelp deal) that I was instantly blown away by his professionalism and this company. I called my husband and told him my experience and we immediately decided this was the company for us. My next call was to the other two moving companies we had coming for an estimate to cancel, then I called Ilan to say we would love to do business with him. The movers did not disappoint – they came, packed, and moved with an efficiency and speed that makes me wonder why they don’t have capes? They were polite and respectful, sociable, and gracious for the protein bars and cold water bottles. (How are people so rude to not offer these things to people LITERALLY doing the heavy lifting for your move?) They met us at our new place the next day with the same efficiency and speed at UNPACKING and had us ready to settle in our new place in a matter of hours. It was such a treat for me, as I’m someone who usually gathers friends and family for a move and having it take an entire weekend just to get our stuff to a new place. Not even mentioning the unpacking and the rest of it. I highly recommend having professional movers everytime you move, b/c they know how to pack and how to move it quickly – the time you save on that alone is worth the money you spend. And if you want GOOD people who know what they’re doing for a reasonable price, then Northstar Movers is who you want.

NorthStar Moving Company did a tremendous job on my move. From calling the office and speaking with Alice, to having Ron come out and giving me an estimate, along with the movers both in LA and the East Bay they were fantastic. Alice and Ron were both quick to respond to my emails and phone calls. The movers in LA were polite, courteous and efficient and I can say the exact same about the movers in the East Bay. I finally got around to unpacking all my clothes about a week after I moved in. I soon realized I was missing a suitcase with some clothes. I grabbed the inventory sheet and quickly realized it was item number 24 that was missing. I emailed Ron that night with the information on my missing bag, he responded almost immediately at like 9:30pm and said he would follow up with me in the morning. By 8:30am the next day he had tracked down my bag and it was delivered to me that afternoon by JC. Lesson learned on my part I should have been checking the inventory list, but their ability to locate the bag and return it to me less than 24 hours from the time I realized it was missing speaks in volumes. NorthStar will be my moving company from here on out.