Rules & Regulations

Rules and Regulation Icon Know before you go.

When you hire movers, it’s important to know your legal rights and responsibilities. Here are some helpful resources to keep you informed and prepared.


Local Moves

Moving locally in California?

Important Information for Persons Moving Household Goods (Within California)

This booklet published by the California Public Utilities (PUC) tells you what to expect from your local moving company in California. As you make your way through the moving process, this booklet will answer many of your important moving questions. You can also find resources regarding California moving regulations on the California Moving and Storage Association website.

Moving locally in Arizona?

Rights and Responsibilities When You Move

Moving companies in Arizona are regulated by the The Federal Motor Carrier Safety Administration (FMCSA). The FMCSA has published the booklets:  Your Rights And Responsibilities When You Move & Ready to Move to help you know what to expect from your long distance moving company. The Arizona Moving Association also provides helpful consumer tips to protect yourself and your belongings.

Moving locally in Texas?

Your Rights & Responsibilities When You Move in Texas

Moving companies in Texas are regulated by the Texas Department of Motor Vehicles. The TXDMV publishes the pamphlet: Your Rights & Responsibilities When You Move in Texas. This pamphlet explains how to make sure your mover is licensed, how to understand insurance options and how to file a claim if needed. You can also refer to the Southwest Movers Association “Consumer Guide” for more helpful local moving tips.


Long Distance Moves

Moving long distance?

Rights and Responsibilities When You Move

The Federal Motor Carrier Safety Administration publishes Your Rights And Responsibilities When You Move that tells you what to expect from your long distance moving company.  As you make your way through the moving process, this booklet will answer many of your important moving questions and even has a handy glossary of moving company lingo.


Not Allowed

What we can’t move:

Be advised that moving companies are not legally allowed to transport these items:

  • Firearms, fireworks, plants, toxic, explosives, contraband, pets, people, livestock, live unicorns, etc.

Have other questions about moving?
Call us at (800) ASK-PROS.